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Plumbing Service and Sales Technician - Petaluma, CA, United States - Ongaro & Sons
Description
Medical, Dental, Vision and Chiropractic 100% Paid for Employee Paid Life Insurance, Long term and Short term Disability, 401K with a Company Match, Paid time off with Vacation and Sick Time, Paid Holidays About Ongaro and Sons At Ongaro and Sons, we have been serving the Marin and Sonoma counties with dedication since 1932.
As a family-operated business, we pride ourselves on integrity, service, quality, and commitment.We aim to be a beacon of trust and excellence within our community, continually enhancing the lives of our customers and employees alike.
Position Overview:
We are seeking a high-performing, experienced Plumbing Service/Sales Technician to join our team. This role demands a commitment to maintaining the highest standards of service and expertise in Plumbing installations and sales.
Key Responsibilities:
Drive sales with integrity and proficiency, maintaining a minimum 65% close ratio on sales.
Uphold an exceptional level of customer service, aiming for a 100% customer satisfaction rating.
Manage and reduce cancellation rates to less than 5%, reflecting our commitment to service and customer trust.
Achieve an average ticket of $7,500 on sales, demonstrating strong sales acumen and industry knowledge
Requirements:
Minimum of 5 years in Plumbing service, with at least 2 years in a sales role and 2 years in Plumbing installation.
Proven track record of achieving sales KPIs, including high close ratios and customer satisfaction ratings. Excellent communication and leadership skills, able to inspire and manage teams to achieve business goals.Alignment with Ongaro and Sons' core values of integrity, service, quality, and commitment, fostering a culture of growth and community engagement
Benefits:
Competitive compensation package.
Opportunities for professional growth and development within a respected family-owned company.
A supportive team environment where high performance is recognized and rewarded
How to Apply:
Apply at Shannon Benjamin Talent Acquisition Manager