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Client Care Representative
2 weeks ago
Agency Administrators Southington, United StatesWe're seeking talented individuals to join our growing team. If you're interested in learning about a career with Agency Administrators, please contact our Human Resources department to submit your resume. · **HUMAN RESOURCES**: · **Advance your Insurance Career with Agency Admin ...
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Client Care Representative
2 weeks ago
Agency Administrators Southington, United StatesWe're seeking talented individuals to join our growing team. If you're interested in learning about a career with Agency Administrators, please contact our Human Resources department to submit your resume. · **HUMAN RESOURCES**: · **Advance your Insurance Career with Agency Admin ...
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Customer Care Representative
1 week ago
The Cubbison Company Youngstown, United StatesSummary/Objective · The customer care order entry specialist is an active, integral member of the Sales Operation team. The successful candidate will interface with customers and cross-functional teams within Cubbison to process and validate incoming orders received via email or ...
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Customer Care Representative
2 weeks ago
The Cubbison Company Austintown, United StatesSummary/Objective · The customer care order entry specialist is an active, integral member of the Sales Operation team. The successful candidate will interface with customers and cross-functional teams within Cubbison to process and validate incoming orders received via email or ...
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Associate, Part Time Sales
1 week ago
Sleep Number Youngstown, United States Part timeCompany Overview · Sleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your per ...
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Deputy Director of Nursing
4 weeks ago
Stellar Enterprises Youngstown, PA, United States Freelance**To support our management team in nursing, we are looking for a full-time or part-time Deputy Director of Nursing (m/f/d) at our location in Youngstown, PA.** · **Your responsibilities:** · - You will be responsible for managing and organizing designated nursing areas and suppo ...
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Resident Physician
2 weeks ago
Spectrum Dynamics McKinley Heights, United StatesOur client, a major healthcare provider in Bavaria, is currently seeking a full-time or part-time Assistant Doctor (m/f/d) for Obstetrics and Gynecology at their McKinley Heights location. · The facility has 380 beds and is represented at multiple locations. The clinic provides c ...
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Assistant Manager, Cultivation
1 week ago
Verano Holdings Sharon, United States**Job Summary**: · The Assistant Cultivation Manager is responsible for providing support to the Cultivation Manager and Staff in all aspects of the propagation operational policies, objectives, and initiatives in their assigned facility. · **Essential Duties and Responsibilities ...
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Sharon Metco Middle and High School Liaison
6 days ago
Sharon Public Schools - MA Sharon, United States**Sharon Public Schools** · Sharon is a diverse and welcoming suburban community less than 20 miles southwest of Boston that prides itself on its diverse and engaged population, bucolic environment with Lake Massapoag as its crown jewel and, most of all, its children and its scho ...
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Travel Nurse RN
2 days ago
Planet Healthcare Youngstown, United StatesJob Description · Planet Healthcare is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Youngstown, Ohio. · Job Description & RequirementsSpecialty: PCU - Progressive Care Unit · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · 36 hours pe ...
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Client Experience Manager
2 weeks ago
AmTrust Financial Services, Inc. Southington, United StatesOverview: · The Client Experience Manager, reports to the Manager, Client Experience and is responsible for client support throughout the life of the policy. The Client Experience Manager (CXM)'s goal is to support Sales, Underwriting and Claims to drive retention and growth by c ...
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RN MS/Tele
5 days ago
ATC Youngstown Youngstown, United StatesRegistered Nurse (RN) Med/Surg Telemetry (MS/Tele) - Contract location is Cleveland OHIO36-hour week (3x12) · 12-hour shifts: NIGHTS 7p-7:30a · 13-week contract with potential to extend · Travel Stipend: Must live greater than 80 miles from Zip Code 44195 to qualify as travelerHo ...
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Monitor Tech- St. Elizabeth Youngstown Hospital
2 weeks ago
Bon Secours Mercy Health Youngstown, United StatesAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. · **This position is represented by a collective bargaining ...
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Bon Secours Mercy Health Youngstown, United StatesAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. · **This position is represented by a collective bargaining ...
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Monitor Tech- St. Elizabeth Youngstown Hospital
2 weeks ago
Bon Secours Mercy Health Youngstown, United StatesAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. · **This position is represented by a collective bargaining ...
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Certified Nursing Assistant
2 weeks ago
ATC Youngstown Youngstown, United StatesJOB SUMMARY · The CERTIFIED NURSING ASSISTANT/TECHNICIAN provides services to meet the personal care needs of the patient in various healthcare settings under the direction of a licensed professional. The C.N.A. provides nursing care specific to the age of the population served. ...
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Bon Secours Mercy Health Youngstown, United StatesAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. · **This position is represented by a collective bargaining ...
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Bon Secours Mercy Health Youngstown, United StatesAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. · + **This position is represented by a collective bargainin ...
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Licensed Mental Health Professional
5 days ago
OptiMindHealth Youngstown, United StatesLicensed Mental Health Professional (LCSW/LMFT/LPC) $60K-$85K/yr · Position Requirement: Remote Full-Time and Part-time Positions Available · FLSA Status: Exempt · Location: Youngstown, OH · Salary: · 60K - 85K+ · Work from Home Competitive, negotiable salary Work/life balance L ...
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Bon Secours Mercy Health Youngstown, United StatesAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. · **This position is represented by a collective Bargaining ...
Customer Care Representative - Youngstown, United States - The Cubbison Company
Description
Summary/Objective
The customer care order entry specialist is an active, integral member of the Sales Operation team. The successful candidate will interface with customers and cross-functional teams within Cubbison to process and validate incoming orders received via email or phone. Duties include frequent customer interaction by phone and email to inform customers of pricing, lead times and status of orders, confirm ship dates and notify of delays, resolve customer complaints, and process return material authorizations (RMAs) as needed.
Essential Functions
1. Responsible for timely customer service ensuring customer expectations of timeliness, accuracy of information and product delivery are exceeded.
2. Review purchase orders, terms and conditions, and other customer documentation to ensure customer orders and work orders are entered accurately to meet defined specifications and requirements.
3. Work closely with other departments to understand customer needs, order history, order progress, complaints, pricing, and account status.
4. Maintain and update files, databases, records, reports and/or other documents for customer accounts as needed.
5. Keep records of customer interactions and transactions, recording details of the inquiry and any action taken.
6. Other duties and responsibilities as required, related to customer and sales support.
Competencies
Excellent oral and written communication skills
Excellent attention to detail, problem solving and follow-up
Strong sense of urgency and time management skills
Ability to multi-task and maintain organization
Basic computer skills required; proficient knowledge of Microsoft Office (Outlook, Excel, Word); knowledge of Infor Visual ERP not required but a plus
Ability to collaborate and diplomatically communicate with team members throughout the organization
Must be self-motivated and able to positively interact with internal and external customers by demonstrating strong interpersonal skills to establish rapport and deliver solutions
Customer Care Representative professionals in Youngstown
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Darren Vath
Personal trainer/E-com agent, Studying Recovery,