Client Care Representative - Southington, United States - Agency Administrators

Agency Administrators
Agency Administrators
Verified Company
Southington, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
We're seeking talented individuals to join our growing team.

If you're interested in learning about a career with Agency Administrators, please contact our Human Resources department to submit your resume.


HUMAN RESOURCES:


Advance your Insurance Career with Agency Administrators:


Job Profile and Description:


Position Type:
Full-Time

Hours:
Monday through Friday 9:00 AM EST- 5:30 PM EST

Education Required:
Current P&C Producer license


Experience Required: 2 Years minimum


Responsibilities:


  • Optimizing Customer Service and Client Relationships by consistently providing the highest level of professionalism and politeness to optimize customer service


  • Policy Management

  • Obtain all necessary details to ensure endorsements are processed accurately and efficiently
  • Process payments and provide clear and comprehensive explanations to insured's billing questions
  • Document and process policy cancellations properly
  • Conduct policy reviews with clients to ensure for underwriting accuracy as well as identify opportunities for savings
  • Address company recommendations with insureds to meet carrier compliance requirements
  • Navigate agency management system using proper workflows. Maintain uptodate client files by attaching documentation, generating and sending evidences of insurance such as binders and ID cards, as well as reviewing carrier downloads for accuracy

Skills and Specifications:


  • Selfmotivated with a drive to expand their insurance knowledge
  • Strong organizational, time management, and prioritization skills
  • Solid work ethic and commitment to delivering exceptional service
  • Excellent verbal and written communication skills to ensure professional and concise communication
  • Demonstrate an ability to develop trust and credibility easily and quickly to establish rapport
  • Must possess a minimum of 2 years of related experience and a valid Property & Casualty (P&C) Insurance Producer License
  • Experience with Applied EPIC a plus

Salary and Benefits:


Pay:
$45,000 to $52,000 per year

Paid Time off, Group Health Insurance, short
- and long-term disability, vision coverage and life insurance. Company matched 401K and other benefits available.
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