- Health insurance (Employee contributions starting as low as $54 individual and $297 family (Semi Monthly))
- Dental
- Vision
- Competitive Pay
- Employer Paid Life Insurance
- PTO
- 401K with Employer Match
- Career Growth Opportunities
- Welcome guests with friendly greeting and smile while performing all guest related services.
- Handle reservations request; check guests in/out; handle guest accounting and cashier functions.
- Make, change and monitor reservations; reviews and reports rate availability using front desk computer system; update and monitor room status; promote future sales
- Maintain confidentiality of guest information and pertinent hotel data.
- Communicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms.
- Work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance.
- Performs all other duties as assigned.
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position.
- Must have basic office skills (math, cash handling, computer skills, etc.)
- Basic English communication (verbal and written) skills required.
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Front Desk Agent - Phoenix, United States - Westmont Hospitality Group
Description
We are seeking a Front Desk Agent to join our Team with a starting Wage up to $ 16.00 per hourWhen it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer of choice. Where you choose to work is just as important as the work you do
Specific Requirements: