- Provide User Support for
- Managers with Direct Reports
- Veeva Vault Training Departmental Subject Matter Experts (SMEs)
- Set up user roles in QualityDocs and Training
- Initiate Learning Accounts for New Users
- Set up Learner Roles and Curricula in Training module
- Assign correct Learner Role to New User
- Serve as backup classroom trainer to QA Training Manager
- Support Train the Trainer classes for Qualitydocs and Training
- Assist users with developing Classroom Training materials and Evaluations using Veeva
- Develop and deliver Key Project Indicators (KPIs) to Managers, Department Heads, Users.
- Coordinate with functional managers to upload training materials and GXP documents into Veeva
- Troubleshoot with employees on their workflows using existing user manuals and work instructions for the operation and usage of Veeva QualityDocs and Training
- Update content of user manuals as business processes change
- Monitor active document workflows to ensure all parties participate, send out reminders, ensure parties have completed their work by workflow due date
- Work with document author to ensure MS Word Drafts of SOPs are in correct Veeva Document Template
- Support bulk upload of legacy documents
- Reformat documents and configure tokens fit for Veeva QualityDocs
- Ensure to meet project milestones according to pre-established timelines for implementation of QualityDocs and Training
- Perform administrative activities for QualityDocs and Training as the administrative user role
- Receives and fulfills User Forgotten Password requests
- Create Templates for fillable forms for Veeva QualityDocs
- Bachelors degree in Chemistry or Biological Science
- Bachelors degree in English
- 5 years experience in biopharmaceutical industry
- Prior Veeva QualityDocs and/or Training implementation experience or administrator role
- Familiar with US FDA, EMA, and ICH regulations and guidelines
- Knowledge of QA systems and GMP compliance requirements
- Proven track record working in a multi-functional team environment
- Strong oral and written communication skills needed
- Excellent interpersonal skills
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Veeva QualityDocs/GxP Training System Administrator - Cambridge, United States - Skills Alliance
Description
Job Description: Veeva QualityDocs and GxP Training System Administrator
Job Title: Veeva Veeva QualityDocs and GxP Training System Administrator Administrator
The Veeva QualityDocs and GxP Training System Administrator is responsible for the management of Veeva QualityDocs and GxP Training.
Location: Remote / Cambridge, MA
Job Responsibilities:
Work with cross functional areas to set up User Roles, Learner Roles and Curricula
Deliver classroom training sessions on how to obtain a Veeva User account
Set up automatic reports and dashboards for Qualitydocs and Training
Author Sops, user manuals, and work instructions for Veeva Tasks
Support the transfer for legacy documents into Veeva QualityDocs and Training.
Qualifications:
