Systems Administrator - Medford, United States - Innovive Health

Description

BECOME AN INNOVIVER

Are you interested in building a meaningful career? At Innovive Health, our mission is to provide best-in-class home healthcare services to patients with chronic behavioral health issues and complex medical needs.

With us, you will find people that share your passion for helping others.

Our team is made up of skilled caregivers, nurses, therapists, and operations staff who collaborate to create innovative technology, and data-driven solutions while ensuring the best outcomes for our patients.

POSITION SUMMARY:

The Systems Administrator is responsible for the maintenance, configuration, and reliable operation of computer systems and servers, both cloud and terrestrial.

Installs hardware and software and participates in research and development to continuously improve and keep up with the Technology Services needs of the organization.

The Systems Administrator actively resolves problems and issues with computer and cloud server systems to limit work disruptions within the company.

What you need:
Associate or bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
3-5 years of database, network administration, or system administration experience
Working knowledge of virtualization, VMWare, AWS, Azure, or equivalent
Working knowledge of API, SAML, and Federation in cloud apps
Strong knowledge of systems and networking software, hardware, and networking protocols
Experience with scripting and automation tools such as PowerShell
Working administration knowledge of VoIP phone systems
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols


PREFERRED EDUCATION AND EXPERIENCE:
Advanced degree (MS, MBA) preferred
System administration and IT certifications in Linux, Microsoft, or other network-related fields are a plus
Okta Admin
Box Admin
Office 365 Admin
Fresh Service, ZenDesk, ServiceNow, or other cloud-based ITSM platform
Salesforce Admin

What you'll do:
Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, virtualization, and cloud platforms.
Installs and upgrades computer components and software, manages virtual and cloud servers, and integrates automation processes.
Troubleshoots hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.

Provides documentation in the corporate Wiki and technical specifications to Technology Services staff for planning and implementing new or upgrades of IT infrastructure.

Performs or delegates regular backup operations and implements appropriate processes for data protection, disaster recovery, failover procedures, and cloud redundancy.

Leads desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.

Responsible for capacity, storage planning, and database performance.
Serves as the highest point of escalation for customer tickets.
Is customer-facing whenever necessary.
Performs other duties as assigned.
We believe our employees are our greatest asset What we offer:

Comprehensive benefits package that includes medical, dental, vision, disability, and life insurances
24 days of paid time off
Paid Company Holidays
401k with company match
Dayforce Wallet - voluntary benefit that gives you access to earned pay
Wellness program
Tuition reimbursement
Excellent career growth opportunities

Innovive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#J-18808-Ljbffr