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    System Administrator - Boston, United States - Atlantic Group

    Atlantic Group
    Atlantic Group Boston, United States

    1 week ago

    atlantic group background
    Description

    System Administrator:

    The ideal candidate will maintain day to day O365, SharePoint, Jira and other IT internal support resources of systems.

    Responsibilities

    • Serve as an escalation point for lower-level system administrators and will provide level 2-3 user support and help desk requests
    • Provides support and customer service to associates using company supported computer applications and platforms to ensure maximum uptime and access to software applications
    • Ensure system design allows all components to work together properly
    • Troubleshoots problems and advises on the appropriate action.
    • Ensures that all internal IT delivery projects adhere to the lifecycle process.
    • Assist with Installation and test the operational quality of system equipment to include software, hardware devices and network connectivity.
    • Daily systems/security logs reviews and analyses

    Qualifications

    • Bachelor's degree in engineering, computer science, or related field
    • 3+ years' experience as System Administrator
    • 3+ years of experience with SharePoint, Jira and O365
    • LAN Networking hardware management, configuration, protocols and basic troubleshooting
    • Understanding of network endpoint and application security
    • Familiarity with TCP/IP including DNS, ADFS, FTP, HTTP, SMTP, Telnet
    • Experience troubleshooting Azure environments
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