Administrative Assistant - Jacksonville, United States - United Real Estate Gallery

United Real Estate Gallery Jacksonville, United States

1 month ago

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Full time

Description

Job Description

Administrative Assistant, full-time position for a Real Estate Operations office (non-remote) in Jacksonville, Florida.

The Agent Support/Administrative Assistant is an essential cog in our company's operational system and instrumental in the success of our company. The Administrative Assistant is responsible for opening, closing, and maintaining the office, and often works without supervision.

Agent support is the first point of contact for agents and customers; the first representation of the company. The person in this position is responsible for reviewing and maintaining real estate transactions, scheduling appointments, maintaining floor and training schedules, managing the distribution of electronic and physical correspondence, and maintaining the use and continued operation of all office machinery and computers.

The person in this position must have the ability to multi-task, problem solve, think on one's feet, and be able to de-escalate agent/customer complaints efficiently and with professionalism.

Compensation: $14 hourly, pay increase after 90 days

After the 90-day probationary period- Health Insurance, Paid vacation time, Sick Days, Paid Holidays will be available

Compensation:

$14 an hour

Responsibilities:

ESSENTIAL FUNCTIONS(listed in order of importance):

Unlock and keep office open to provide access to customers, agents, and other employees throughout the day, and to secure and close down the office at the end of the scheduled workday
Greet customers, both physical customers and via telephone
The person in this position frequently communicates with customers and agents about general office and real estate activities. You must be able to exchange accurate information in these situations
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, printer, scanner, and fax machine
Maintain office's professional and clean appearance
Stocking supplies and keeping office up to agent standards
Communicate effectively, both verbally and in writing

MARGINAL JOB FUNCTIONS:

Maintain office supplies and submit orders
Maintain office equipment and equipment supplies
Receive and distribute mail
Manage office schedules
Ensures transaction files are complete by reviewing files and following up with responsible parties

Qualifications:

SKILLS REQUIRED TO PERFORM THE DUTIES OF THE JOB:

Excellent customer service skills required
Must possess a working knowledge of Google Suite and Microsoft Office, and have an aptitude for technology
Must possess knowledge of general office machinery
Must be comfortable answering phones and general email questions

EDUCATIONAL REQUIREMENTS:

High School Diploma or Equivalency Required

LIFTING OR OTHER PHYSICAL REQUIREMENTS ESSENTIAL TO PERFORM THE DUTIES OF THE JOB:

Must be able to lift 25 pounds from the floor and carry to place on shelves
Constantly positions self to maintain copy machine and office computers in the office work area, including under the desks and in meeting rooms
Consistently switching between sitting, standing, and working at a computer during the workday

LICENSING OR OTHER SPECIAL CERTIFICATIONS REQUIRED:

NONE - Please note, one cannot possess an active Real Estate License in this position

About Company

United Real Estate Gallery is committed to providing an exceptional customer experience, while our team of Real Estate Agents and Support Staff assists our customers with the biggest purchase of their lives.

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