Jobs
>
Fremont

    Director of Field Application Engineer - Fremont, United States - ASUS Computer International

    ASUS Computer International
    ASUS Computer International Fremont, United States

    2 weeks ago

    Default job background
    Description


    Job Description Overview:The Director of Field Application Engineer is able to perform various kind of server tests using different benchmark tools and other public-known test programs and applications, able to answer customer's questions and resolve technical issues in timely and professional manner. The roles and responsibilities will involve in all aspects of technical related matters including but not limited to presenting product roadmap, respond to technical requirements, deploy scalable and automated test suites for ASUS POC Sample at customer site and/or manufacturing facilities, resolving technical issues with sense of urgency, drive the technical engineers to fix the issue with quality result and proactively checking the status, feedback and update to Sales and the team for follow up, making sure test and manufacturing runs smooth with customer satisfaction by closing and clearing all open technical issues. The ideal candidate must possess extensive knowledge and experience in related fields, outstanding personality able to work independently with excellent written and verbal communication skills and possesses strong interpersonal skills for cross function and inter-department communications.

    The successful candidate needs to be able to capture RD design issues by creating test script or program to automatically run continuous reliability and stress test, has proven track record of working with RD engineering, Manufacturing test & deployment, RMA test to resolve technical issues, able to resolve software and hardware related issues including but not limited to OS and application installations, testing and validation, compilation of drivers from source code, and work even with missing steps in the instructions procedures, able to work with minimal help and work independently, will also work with Sales to win the customer's deals by providing continuous technical support.

    Essential Duties and Responsibilities:
    • Work with ESBU and solution for technical issues support for all customers in a professional and timely manner
    • Manage internal server labs (including labs assets, inventory or samples)
    • Lead technical discussions with technology alliance partners
    • Ensure overall customer satisfaction from technical side
    • Develop, maintain and improve Linux/Windows scripts test automation and error-injection frameworks and tools
    • Develop and improve test plan and test cases to identify risk area and validate server based on the product specification and/or customer's requirement.
    • Independently perform routine system hardware and component test or validation
    • Responsible and manage end-to-end regression, release testing and deployments
    • Perform and improve Thermal test, Burn-in/Aging Test and Reliability Stress Test
    • Generate, review and improve documentation including SOP and reports for all test result
    • Co-ordinate and provide technical training and support to customer and other internal departments
    • Troubleshooting experience with measurement equipment including Oscilloscope, Power Meter, Current meter, etc.
    Required Qualifications:

    Years of Education
    • Computer Science or Electrical Engineering graduates in related field or equivalent years of experience
    • Experience with resolving BIOS and BMC issues, and knowledge of ipmi commands.
    Work Experience
    • Able to resolve customer technical issues in timely and professional manner either by email or verbal or onsite
    • At least 8 years of related working experience
    Knowledge and Skills
    • Hands on work experience and evaluation on various OS, VMware and open source applications/certifications with CLI and scripting is preferred
    • Capable of isolating the root cause of the failure independently
    • Sound knowledge and experience of various functional tests on BIOS, BMC and IPMI protocols
    • Knowhow of benchmark tools and performance tuning for both Linux and Windows
    • Bench-work experience with system level or component level of failure analysis is required
    • Understanding of API, Redfish test with POSTMAN
    • Script programming including Linux Bash, Python, Visual Basic, WScript and other similar scripting experience is required
    • Sound experience of setting up Kickstart file in PXE server for both Legacy and UEFI mode
    • Deploy CI/CD tools including Jenkins, inject failure using Yaml or similars with different frameworks
    • Good documentation practice, summary report and house-keeping is important
    • Knowledge of OpenStack, K8s, SQL, Edge computing and Hadoop test is a plus
    • Soldering skill is a plus
    • Be able to do multi-tasks independently with limited instructions and minimal supervisions
    • Good command of English
    • Active learner with the new technology and able to work under pressure with multiple projects at the same time to meet deadlines of resolving customer's technical issues
    • Good Team Player, Quality of work, Self-motivate, Self-discipline and Diligent
    • Willing to help other short term unexpected projects
    Preferred Qualifications:
    • Proven track record of working history with Automated Test scripting, helping customer to resolve technical issues and successfully win the customer or win the deal through the provision of technical service
    • Excellent knowledge in computers/servers and the most current technology trends
    Working Conditions:
    • Ability to travel domestically and internationally - approximately 30% travel for onsite support at Customer, manufacturing and/or Supplier's locations
    • Approximately 70% working in an office environment, requiring sitting, operating a computer keyboard, telephone and other office equipment for extended periods of time
    • Able to lift 30 lbs
    • Able to work with overseas customers or suppliers to fulfill the project goal is required
    (*Job functions are subject to change at any time)

    $150,000 - $200,000 annually is the estimated pay range for this role working in Fremont, California office. The final amount will be determined based on qualifications & experience of the candidate relative to the role. Our employee comprehensive benefits include bonuses, medical, dental, vision, life insurance, AD&D insurance, Paid Time Off, EAP, & 401(k).

    ASUS is an equal employment opportunity employer. The Company makes employment decisions without regard to race, color, religion, sex, gender, pregnancy/ breastfeeding, medical conditions related to pregnancy or childbirth, sexual orientation, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, as well as any other characteristic protected by law, regulation or local ordinance, and strives to comply with all applicable laws on the subject. These employment decisions extend to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, pay and other forms of compensation, training and other terms and conditions of employment.
  • META

    Application Engineer

    1 week ago

    META Fremont, United States

    Summary: · Supply Chain Engineering team is dedicated to creating tools, products, and experiences that power the supply chain for the Metaverse and Family of Apps. Our mission is to improve delivery speed, bolster reliability, and consistently meet customer demand, even when con ...

  • Interplace

    Application Engineer

    6 days ago

    Interplace Fremont, United States

    Essential Functions · • Interface with engineers/sales team in Japan in responding to customer requirements, including product · documentation, engineering drawings, 3D models etc. · • Interface with QA team in Japan to manage customer and field escalation by driving root caus ...

  • META

    Application Engineer

    2 days ago

    META Fremont, United States

    Summary: · Supply Chain Engineering team is dedicated to creating tools, products, and experiences that power the supply chain for the Metaverse and Family of Apps. Our mission is to improve delivery speed, bolster reliability, and consistently meet customer demand, even when co ...

  • VIA Technologies, Inc.

    Field Application Engineer

    1 week ago

    VIA Technologies, Inc. Fremont, United States

    We are now looking for an ambitious, highly motivated Field Application Engineer who will thrive in our fast-paced and diverse working environment. As a Field Application Engineer, you will work closely with sales, engineers, and manufacturers to provide the best optimized soluti ...

  • Delta Electronics Americas

    Field Application Engineer

    1 week ago

    Delta Electronics Americas Fremont, United States

    Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV ...

  • Gotion Inc.

    Solar Application Engineer

    1 day ago

    Gotion Inc. Fremont, United States

    Solar Application Engineer · Fremont, California · Gotion, Inc. is based in Silicon Valley in California, with R&D centers in Ohio, China, Japan and Europe. We innovate in the next generation electric vehicle and energy storage technologies (lithium batteries and related systems) ...

  • Turner Laser Systems

    Laser Applications Engineer

    1 week ago

    Turner Laser Systems Fremont, United States

    Turner Laser Systems is looking for a Laser Applications Engineer to join the team as a full-time position at our headquarters in Fremont, CA. We are looking for a highly talented laser processing expert who can take on some of the world's most challenging laser process developme ...

  • Tuopu USA

    Robotics Application Engineer

    1 week ago

    Tuopu USA Fremont, United States

    About the Company: · We are a technology-driven and platform-based automotive components company. Our company is dedicated to the research, development, and manufacturing of automotive powertrain and chassis systems, trim systems, and intelligent driving systems. The group compr ...

  • Delta Electronics Americas

    Field Application Engineer

    1 week ago

    Delta Electronics Americas Fremont, United States

    Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV ...

  • Phihong

    Field Applications Engineer

    1 week ago

    Phihong Fremont, United States

    Field Application Engineer (FAE) · Job Details · Field troubleshooting and debugging of Electromechanical systems in EVSE's. · Field service calls to do repair/replace components inside 230V and 480V AC electrical enclosures. · Analyze customer service tickets and initiate se ...

  • DirectAvance Consulting

    Field Application Engineer

    1 week ago

    DirectAvance Consulting Fremont, United States

    Essential Duties and Responsibilities: · ● Act as customer-facing technical support to the Company's customers. · ● Work with customer engineering & R&D teams in the development of newproducts. · ● Act as a technical resource to customer inquiries and issues. · ● Align with c ...

  • Tuopu USA

    Robotics Application Engineer

    21 hours ago

    Tuopu USA Fremont, United States

    About the Company: · We are a technology-driven and platform-based automotive components company. Our company is dedicated to the research, development, and manufacturing of automotive powertrain and chassis systems, trim systems, and intelligent driving systems. The group compri ...

  • Gotion

    Senior Application Engineer

    1 week ago

    Gotion Fremont, United States

    Gotion, Inc. is based in Silicon Valley in California, with R&D centers in Ohio, China, Japan and Europe. We innovate in the next generation electric vehicle and energy storage technologies (lithium batteries and related systems) with the aim to accelerate electrified transportat ...

  • Avance Consulting

    Field Application Engineer

    4 days ago

    Avance Consulting Fremont, United States

    Job Description · Job DescriptionEssential Duties and Responsibilities: · ● Act as customer-facing technical support to the Company's customers. · ● Work with customer engineering & R&D teams in the development of newproducts. · ● Act as a technical resource to customer inquiries ...

  • PHIHONG USA

    Field Applications Engineer

    4 days ago

    PHIHONG USA Fremont, United States

    Job Description · Job DescriptionSalary: 80-110k DOE · Field Application Engineer (FAE) · Job Details · Field troubleshooting and debugging of Electromechanical systems in EVSE's. · Field service calls to do repair/replace components inside 230V and 480V AC electrical enclosures. ...

  • Zerova Technologies USA LLC

    Field Applications Engineer

    4 days ago

    Zerova Technologies USA LLC Fremont, United States

    Job Description · Job DescriptionSalary: 80-110k DOE · Field Application Engineer (FAE) · About Us: · Zerova Technologies designs and manufactures a complete line of electric vehicle (EV) charging solutions that power brands globally. Whether white-label or collaborative design p ...

  • Info Way Solutions

    Sr Application Security Engineer

    2 weeks ago

    Info Way Solutions Fremont, United States

    Hi Professionals, · Hope you are doing good · This is Sangeetha from Info Way Solutions, LLC We have job opening for Sr Application Security Engineerand the detailed Job description is given below: · Kindly check the JD and share your views · Sr Application Security Engineer ...

  • Delta Electronics Americas

    Senior Field Application Engineer

    1 week ago

    Delta Electronics Americas Fremont, United States

    Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV ...

  • Phihong

    Senior Field Applications Engineer

    1 week ago

    Phihong Fremont, United States

    Senior EVSE Field Application Engineer (FAE) · About Us: · Zerova Technologies designs and manufactures a complete line of electric vehicle (EV) charging solutions that power brands globally. Whether white-label or collaborative design partnerships, Zerova works closely with it ...

  • TE Connectivity

    STAFF FIELD APPLICATION ENGINEER

    2 weeks ago

    TE Connectivity Fremont, United States

    STAFF FIELD APPLICATION ENGINEER (Hybrid) · At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. · Job Overview · TE Connectivity's Field Application Engineering (FAE) teams ...