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    Field Applications Engineer - Fremont, United States - Phihong

    Phihong
    Phihong Fremont, United States

    3 weeks ago

    Default job background
    Description

    Field Application Engineer (FAE)

    Job Details

    • Field troubleshooting and debugging of Electromechanical systems in EVSE's.
    • Field service calls to do repair/replace components inside 230V and 480V AC electrical enclosures.
    • Analyze customer service tickets and initiate service calls.
    • Update and maintain service logs.
    • Schedule and supervise HW and SW upgrades.
    Characteristics of Interest to The Hiring Manager
    • Good background in AC power wiring and installation.
    • Comfortable working with wiring, installation and diagnosis of 3-phase AC power connections.
    • Experience in updating firmware for Linux kernel devices.
    • CAN bus, RS-485 experience a plus.
    Related Requirements:
    • Typically requires around 2 years of related experience in EVSEs or Electrical Power products.
    • Demonstrated skills and experience in the areas of electrical wiring, product reliability, testing, or quality engineering.
    • Electric Vehicle systems/components experience. RESS, motor, motor controllers, charging systems, high voltage, Lithium battery and/or EV/HEV control system.
    • Must be capable of handling and deciding on field related issues to minimize downtime.
    • Demonstrated skill in communicating complex concepts to others in a clear, concise, and understandable manner.
    • Domestic travel required ~20%.
    Education Requirements:
    • Bachelor's Degree in Engineering or related technical field is Required.
    Other Requirements:
    • Must be able to lift up to 50 pounds
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