- Provide 1 st and 2 nd tier support on the BCIT Service Desk, including:
- installation, configuration, backup, and general support for faculty and staff computers
- analysis and triage of application issues
- referral or escalation of complex issues to the correct resolver group - Assist in maintenance of campus computer labs, including the student labs in the dormitories, Milstein Center, and Diana Center.
- Provide consultation to departmental computer labs.
- Produce, update, and document software images as required for computers under BCIT administration.
- Contribute to the various BCIT knowledge bases and support documentation.
- Investigate new technologies and solutions, keeping on top of current events in the computing world, and making recommendations for changes that would serve the College.
- Work on departmental and college-wide projects as assigned.
- Perform additional duties and responsibilities as needed.
- Ability to work both independently and as part of a team.
- Excellent verbal and written communication skills.
- Ability to interact positively and appropriately with a wide variety of users.
- Bachelor's degree and/or its equivalent technical experience required. 2-4 years related experience required.
- Minimum of 2 years of experience in desktop support
- Demonstrated ability to troubleshoot and resolve technical problems in current versions of Windows and macOS: operating systems, hardware, peripherals, and networking.
- Thorough knowledge of the common user software environment (e.g., Microsoft Office, Adobe Acrobat, web browsers, email issues, etc.)
- Familiarity with support-specific applications and systems (imaging suites, software desktop deployment systems, remote assistance applications, incident tracking systems, etc.)
- Experience working in Higher Education
- Familiarity with the ITIL framework and ITSM principles
- A+ Certification or equivalent
- Active Directory managed environment support experience
- Deeper knowledge of the principles of network services (DHCP, DNS, IMAP & SMTP, etc.)
- Ability to lift items weighing as much as 25 lbs
- Ability to bend, stretch, and crouch for prolonged periods
-
Technical Sales Specialist
2 weeks ago
Thermo Fisher Scientific New York, United StatesBring value by utilizing technical Molecular Biology and application knowledge into differentiated products, services and support for our customers. Collaborate effectively with internal and external partners to deliver results. ...
-
Technical Specialist
3 weeks ago
ZOLL Medical New York, United StatesRespicardia, · At ZOLL, we're passionate about improving patient outcomes and helping save lives. · We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and tre ...
-
Technical Specialist
22 hours ago
Bloomberg New York, United StatesPosition Duties: Conducting and coordinating release operations, monitoring quality and stability status, quickly and accurately identifying problems, performing detailed and meaningful diagnosis to determine the root cause, applying solutions or remediation steps whenever possib ...
-
Technical Support Specialist
1 week ago
The Next Practice New York, United StatesPosition Overview: · The Next Practice Group is seeking a Technical Support Specialist, I to join our growing IT Team within our shared services group. · As a Technical Support Specialist, you will provide remote and in-person technical support for varying technologies and softwa ...
-
Technical Training Specialist
6 days ago
Medidata Solutions New York, United StatesMedidata: Powering Smarter Treatments and Healthier People · Medidata, a Dassault Systèmes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, me ...
-
Technical Support Specialist
1 week ago
DRUID AI New York, United StatesCome join our team · DRUID is an end-to-end platform for building AI-driven conversational business applications, designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. DRUID intelligent virtual assistants enable fast, pe ...
-
Technical Support Specialist II
2 weeks ago
Thermo Fisher Scientific New York, United StatesProvide technical support and customer service, contribute to service knowledge base, communicate with team members, diagnose and troubleshoot laboratory equipment, stay updated on product information and market changes. ...
-
Laboratory Technical Specialist
2 weeks ago
NewYork-Presbyterian Hospital New York, United States Full timeLocation · New York, New York · Shift: · Day (United States of America) · Description: · Advanced Patient Care: · Laboratory Technical Specialists Make It Possible · Laboratory Technical Specialist - Full Time - Transfusion Medicine/Cellular Therapy · Step into the fast-p ...
-
Technical Support Specialist
1 hour ago
Brookfield Asset Management New York, United StatesTechnology Services (TS) is responsible for delivering all enterprise infrastructure, applications and related end user technology services across all Brookfield business groups, comprised of approximately 5,000 users. Technology Services (TS) is res Technical Support, Support Sp ...
-
Technical Support Specialist
1 week ago
The Next Practice New York, United StatesPosition Overview: · The Next Practice Group is seeking a Technical Support Specialist, I to join our growing IT Team within our shared services group. · As a Technical Support Specialist, you will provide remote and in-person technical support for varying technologies and soft ...
-
Technical Support Specialist
1 week ago
Zocdoc New York, United StatesNew York, NY **Technical Support Specialist** · **Our Mission**Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the ove ...
-
Technical Support Specialist
1 week ago
Riverside New York, United States**Technical Support Specialist** · The Riverside Company is a global private equity firm with $12 billion in assets under management and an international portfolio of more than 100 portfolio companies. Riverside started as a one-person operation in 1988, and has grown to include ...
-
Technical Specialist 3
22 hours ago
MTA, Inc. New York, United StatesTechnical Specialist 3 · Job ID: 5649 · Business Unit: MTA Construction & Development · Location: New York, NY, United States · Regular/Temporary: Regular · Department: Delivery Services Office · Date Posted: May 17, 2024 · Description · Job Posting · This position is el ...
-
Technical Support Specialist
3 days ago
Manhattan Prep New York, United States Part timeManhattan Prep is a high-end test prep company serving college students and young professionals studying for the GMAT (business school), LSAT (law school), and GRE (Master's & PhD programs). · What's in it for you: · Our organization is entrepreneurial, growth-oriented, and ene ...
-
Technical Specialist 2
22 hours ago
Metropolitan Transportation Authority New York, United States· Position at MTA Construction & Development · This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. · JOB TITLE: · Technical Specialist 2 · AGENCY: · Construction & Developmen ...
-
Technical Support Specialist
1 week ago
Gunder New York, United States**Gunderson Dettmer** · **Technical Support Specialist** · **IT - New York, NY - Full Time** · **Gunderson Dettmer** is the only business law firm of its kind - exclusively serving the global venture capital and emerging technology marketplace. With more than 400 attorneys in ...
-
Technical Integrations Specialist
2 weeks ago
Ethermed New York, United StatesJob Description · Job DescriptionSalary: · Technical Integration Specialist · Company Overview: · Ethermed is dedicated to using AI and NLP to eliminate the human labor involved in all Prior Authorizations. We are funded, growing, and looking for world-class teammates to own, le ...
-
Technical Inventory Specialist
3 weeks ago
AGILANT SOLUTIONS INC. New York, United States FreelanceJob Description · Job Description**Company Overview** · Agilant Solutions, Inc. ) is a global leader in digital transformation and enterprise managed services. With a commitment to empower our clients and help them excel, we leverage extensive industry experience and IT best-prac ...
-
Technical Specialist 3
1 week ago
ASRC Federal Holding Company Atlantic City, United StatesJob Description · ASRC Federal Technical Services is seeking aTechnical Specialistto join ourteam that supports the Federal Aviation Administration in Egg Harbor Township, NJ. This role will make an impact by meeting the future needs of our FAA customer that includes securing da ...
-
Technical Training Specialist
2 weeks ago
CNC Consulting New York City, United StatesPosition: Technical Training Specialist · Location: Jersey City and NYC - Hybrid Project 60% remote/40% Onsite Training Required @ Jersey City and NYC. · Duration: 6 Months+ · Client: Port Authority of NYNJ · Note: Need 2 references in order to submit · A. JOB RESPONSIBILITIES: ...
Technical Specialist - New York, United States - Barnard College
Description
If you are a current Barnard College employee, please use the internal career site to apply for this position.Job:
Technical Specialist
Job Summary:
Reporting to the Associate Director of the BCIT Service Desk, the Technical Specialist provides technical hardware and software support for the computers, printers, and related devices (e.g., smartphones) maintained by BCIT; supports and advises Barnard College faculty and staff in their use of technology for their work; and serves as a technical resource on BCIT-led projects.
Job Description:
Duties & Responsibilities:
Knowledge, Skills & Abilities:
All applications must accompany a resume and cover letter.
This job description is intended as a summary of the primary responsibilities of and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the College's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Company:
Barnard College
Time Type:
Full time