Director of Catering and Conference Services - Farmington, United States - Nemacolin Woodlands

Description

** Director of Catering and Conference Services**

**Job Category****:** Resort Events Recreation **Requisition Number****:** DIREC04887 Showing 1 location **Job Details**

**Description**

We are Pennsylvanias premier luxury, nature-inspired retreat, named one of 2018s top 58 most luxurious hotels in the world by Forbes Travel Guide

Coordinate and manage all aspects of Catering, Conferences, Events, Business Center & Audio Visual Services, while maintaining a close working relationship with Sales to ensure maximum profits and yield.

Be Excellent, Be Engaged, Be Empowered to Create Lifelong Memories.

**Essential Functions:**

Coordinate overall operation of conference services provided by Nemacolin Woodlands

Ensure accurate and detailed information is streamlined between Resort Events and Sales

Work closely with the Director of Sales & Marketing in strategizing all group related resort packages, and the assignment of meeting space

Act as back-up to each Resort Events Manager for difficult or large events

Ensure pricing structure is perceived by the guest as a real value

Participate in/attend all pre-con and guest related meetings, and actively support the Resort Events Manager, and the Resort

Conduct daily site inspections of all outdoor venues for physical defects, cleanliness, and overall appearance

Establish minimums for outdoor venues

Ensure all indoor meeting areas, including adjoining public space, is in good repair, clean, and appropriately maintained

Annually establish/revise/review all non-food and beverage pricing structures to remain competitive and viable

Review all GEOs daily before distribution for accuracy and grammar

Attend and conduct twice weekly BEO meetings

Attend all appropriate Resort Meetings as required

Attend and conduct the weekly Resume Meeting

Attend and conduct the Operations Meeting once/week

Maintain a quarterly review of guest comment and group rating forms to verify incentive payouts

Develop, implement and maintain accurate budgets and forecasts for all related departments

Along with the Theme Event Manager, develop new ideas and methods of maximizing the Resort property for outdoor events

Research and solicit vendors for product and rental items to add to Prop inventory

Oversee all prop and special event construction

Develop Theme Events for the future to produce a revenue generating department

Plan, develop, and coordinate all Special Events as required

Conduct all annual reviews, disciplinary and hiring functions for respective salaried positions which report directly to this position

Attend any in-house seminars or training classes which may benefit this position

Along with the Resort Events Managers, develop new ideas and methods of maximizing the Resort property for outdoor events

Responsible for planning, implementation, and monitoring of Resort guests special programs and functions with emphasis on the creation, design and execution of special events, invitational events, and promotions.

Responsible for coordination and implementation of event and promotional activities for resort members

Ensure optimum guest satisfaction and repeat visits within specified budgetary parameters.

Will also be responsible for other initiatives as required.

**Knowledge, Skills, and Abilities Required:**

Must have a degree or equivalent experience in Sales, Marketing, Catering or Conference Services, or related field is necessary.

5-10 years of experience in the same field is preferred

Telephone, oral and solicitation skills are required

Must be able to speak English

Must meet or exceed all Quarterly Goals.

Located in the beautiful Laurel Highlands of Southwestern Pennsylvania, Nemacolin Woodlands Resort is the areas premier destination for launching a Five-Star, Five-Diamond career in the hospitality industry. At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Our unique amenities and strong track record of exceeding industry standards make Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization by offering our associates competitive wages and a comprehensive benefits plan including:

An attractive 401(k) plan

Paid vacation, holidays and personal hours

Family medical, dental and vision insurance

Long-term & short-term disability insurance

Employee assistance program

Educational assistance

Local and resort discounts

On-site uniform and dry-cleaning services

Discounted meals during breaks in the associate break areas

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:

**Opportunities for advancement** At Nemacolin Woodlands Resort, we encourage our associates to grow within the organization and gain experience in a variety of departments in order to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles.

**Associate Recognition programs** Nemacolin Woodlands Resort realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management.

**Mentoring and coaching programs** As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice and encouragement along the way.

**Awards and Accolades**

Nemacolin Woodlands Resort has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Cond Nast Traveler, and Golf Digest, just to name a few.

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