-
Barista - Pinecrest Brewpub
1 week ago
Saucy Brew Works Beachwood, United StatesJOB TITLE: Barista · EMPLOYER: Saucy Brew Works Pinecrest · DEPARTMENT: Barista · REPORTS TO: Café Manger · SUMMARY: Provides food and beverage services to patrons in a friendly, efficient, and professional manner; ensures a positive experience for all patrons. · DUTIES AND RESPO ...
-
Skyline Enterprises Eastlake, United StatesAt the earliest possible date, we are looking for a specialist (m/f/d) in psychiatry and psychotherapy for our neuro-psychiatric center in Eastlake. Our center specializes in specific medical fields and has a broad expertise that is up-to-date with the latest scientific research. ...
-
Restaurant Manager
2 hours ago
Northstar Cafe in Shaker Heights Beachwood, United StatesJob Description · Job DescriptionJoin the team bringing Northstar Cafe to Cleveland Now hiring · A management position at Northstar is different. You will join a team of fantastic people and build skills for your career and your life. You'll be a part of something meaningful that ...
-
Team Member
1 week ago
Saxbys University Heights, United StatesJohn Carroll University - Cafe Team Member (Part Time) · This application is for our John Carroll University cafe locations in University Heights, OH only. If you are interested in applying to a different cafe location, please select from the list of choices displayed on our job ...
-
Warehouse Associate
1 week ago
Cuyahoga Franklin Group Maple Heights, United States· The Warehouse Associate will assist the warehouse department in all warehousing functions, with order processing and replenishment as their main priorities. · Shift: Monday - Friday 6:30 AM to 3 PM · Essential Duties and Responsibilities · Pick orders accurately and efficie ...
-
General Manager
2 weeks ago
Purefyx Health Bar & Juicery Cleveland, United StatesAbout Us: · Welcome to PureFyx Health Bar & Juicery, a vibrant and innovative health food cafe and juice bar located in the brand new Welleon Luxury Apartment Complex, dedicated to nourishing the body and soul We are excited to announce the opening of our new location in the hear ...
-
Sous Chef
1 week ago
Compass Group Cleveland, United StatesOur Passion is Food · At Bon Appetit Management Company we are committed to two things, great food and outstanding service At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recip ...
-
Baker
10 hours ago
4640 Panera Bread Independence Independence, United StatesJob Description · Job DescriptionWe wouldn't be Panera Bread without our Bakers. · Panera Perks: · Competitive pay + Tips (Bi-weekly pay) · Free meal on shifts · Career Growth opportunities · 4 Weeks of paid training is provided. · Up to 4 weeks paid vacation. · Medical, vision, ...
-
General Manager
10 hours ago
PureFyx Health Bar & Juicery Cleveland, United StatesJob Description · Job DescriptionAbout Us: · Welcome to PureFyx Health Bar & Juicery, a vibrant and innovative health food cafe and juice bar located in the brand new Welleon Luxury Apartment Complex, dedicated to nourishing the body and soul We are excited to announce the openin ...
-
Director of Procurement Category Management
4 days ago
Flynn Restaurant Group Independence, United States**Position Description** · The Director of Procurement Category Management is responsible for sourcing, category management and tactical purchasing activities across multiple areas of spend in collaboration with Operations and cross-functional team members. This is a hands-on ro ...
-
Director of Procurement
1 week ago
Flynn Restaurant Group Independence, United StatesPosition Description · The Director of Procurement - Category Management is responsible for sourcing, category management and tactical purchasing activities across multiple areas of spend in collaboration with Operations and cross-functional team members. This is a hands-on role ...
-
Barista, Edda Coffee
5 days ago
Harbor Bay Hospitality Cleveland, United StatesWelcome to Edda ) - Operated by Harbor Bay Hospitality, Edda is located in INTRO - Cleveland's exciting mixed-use project, which features nearly 300 new apartments, an acre of green space, and a lavish top-floor event venue directly across the street from the historic West Side M ...
-
Team Member
3 hours ago
Panera Bread Independence, United StatesJob Description · Job DescriptionPanera Bread is now hiring Restaurant Team Members · At Panera, you will become part of a team where you will have the opportunity to connect with our amazing guests, impact the bakery-café's growing business, and serve your community daily by don ...
-
Cafe/Barista
1 week ago
REBOL Cleveland, United StatesWe are searching for an engaging, courteous Café/Barista who is passionate about food and beverage preparation and education. The Café/barista will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maint ...
-
Caf Kitchen Staff, Edda Coffee
1 week ago
Harbor Bay Hospitality Cleveland, United StatesWelcome to Edda ) - Operated by Harbor Bay Hospitality, Edda is located in INTRO - Cleveland's exciting mixed-use project, which features nearly 300 new apartments, an acre of green space, and a lavish top-floor event venue directly across the street from the historic West Side M ...
-
Development Operations Associate
1 week ago
Holden Forests & Gardens Cleveland, United StatesDevelopment Operations Associate · Holden Forests & Gardens · Full-Time · Opportunity: · The Development Department seeks a thorough team member to work within the Development Operations team. The Development Operations Associate is primarily responsible for processing gifts & me ...
-
Customer Experience
1 hour ago
Longwood University Cleveland, United States. This may cause Handshake to work improperly. · ** Customer Experience & Event Planner ** · **Position Title: MEETING/EVENT PLANNER** **Location: Redmond, WA** **A family of companies and experiences** As the leading foodservice and support services company, Compass Group USA ...
-
Guest Services Representative: Part-Time
1 week ago
Holden Forests & Gardens Cleveland, United States Part timeGuest Services Representative · Cleveland Botanical Garden · Opportunity: · The Guest Services department seeks a friendly team member to facilitate an exceptional guest experience by offering great customer service while educating guests, selling admission, promoting membership, ...
-
Banquet Cook
1 week ago
Hotel Cleveland Cleveland, United StatesJob Summary: · The Renaissance Cleveland Hotel is transforming to Hotel Cleveland, an Autograph Collection by Marriott. This historic hotel is a hub where stories unfold and connections are made, mirroring the citys relentless spirit and welcoming heart. The property is currentl ...
-
Prep Cook
1 week ago
Hotel Cleveland Cleveland, United StatesJob Summary: · The Renaissance Cleveland Hotel is transforming to Hotel Cleveland, an Autograph Collection by Marriott. This historic hotel is a hub where stories unfold and connections are made, mirroring the citys relentless spirit and welcoming heart. The property is currentl ...
Cafe Manager - Beachwood, United States - Barnes & Noble
Description
**Cafe Manager**
**Location**
OH - Woodmere - Eton Chagrin Boulevard
**Classification**
Full-Time
**Job Summary**
Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafes. Both teams are the frontline of our business. The exceptional, personalized service that our Cafes offer is what connects us to our customers. Cafe managers bring this together and are inspirational leaders. If you enjoy sharing your extensive coffee knowledge, then this could be the perfect position for you.
As a cafe manager (CM), you enjoy working with people and are passionate about creating memorable experiences for our customers and baristas. This passion translates to running an exceptional Cafe, one which delivers the best customer experience, the perfect handcrafted beverage and food products and inspires a team of talented baristas. You create an energy and vibe in your Cafe where people are happy doing what they love, delivering a great customer experience and keeping the store running smoothly. As a cafe manager, you work collaboratively with and support the team as they develop in their careers and ensure that they have everything they need to be successful. You communicate with your store manager (SM) and support partners on results, trends and opportunities to better the business and ensure profitability. As a leader, you model the core values of the company and act as a role model within the larger store team.
**What You Do**
Demonstrate how to deliver the cafe customer experience by ensuring consistent, friendly, personal service and thoughtful recommendations, first by the example you set and second by the training on first-class service you deliver to the entire cafe team.
Ensure a vibrant Cafe by delivering on our commitment to presentation and cleanliness.
Review financials such as P&L, product mix, category sales, waste and gross margin reports in order to maximize our sales and profitability.
Manage cafe inventory levels by following cafe ordering practices.
Manage product quality, preparation and presentation standards.
Develop the cafe team through engagement and coaching; work with team by providing feedback to assess and recommend talent for development in the store.
Interview and hire baristas that will provide an optimal shopping experience for our customers.
Ensure the achievement of sales goals and deliver operational excellence to maximize efficiency and minimize loss through timely execution of all processes.
Ensure compliance to cafe standards as it pertains to safety, customer communications and all store operations.
Communicate with your cafe team respectfully and in a timely manner on key issues and messages, creating a culture that demonstrates the values of the company.
Work in the Cafe which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines).
**Knowledge & Experience**
Solid cafe, food service or hospitality knowledge.
Understand the cafe business and impact of ordering and sales upon results.
Passionate about the cafe business and has excellent standards of service.
Experience in managing and developing employees at all levels.
Effective organization, planning and prioritization of workload.
Able to delegate and work through others.
Ability to communicate effectively and comfortably.
Experience building collaborative and productive working relationships at all levels.
Can empathize with and understand people.
Deliver honest and constructive feedback.
Can solve problems through good decision making and knows when to take partnership.
At least two years of management experience, preferably in retail, food service or hospitality.
Knowledge of food safety, regulations and standards.
Expected Behaviors
Prioritize customer experience above all else.
Achieve consistent results and profitability.
Provide feedback, coaching and development ensuring a ready talent bench.
Demonstrate collaboration and ability to adjust style to meet individual needs.
Provide clear direction, monitor progress and provide appropriate feedback.
Identify issues proactively and resolve appropriately.
Make viable business decisions and connections for profitability based on the P&L.
Motivate a team of people through engagement and focused dialogue.
Open to feedback and can reflect on this insight to develop and grow.
Comfortable with ambiguity.
Remain discreet and unbiased.
Show adaptability and work with a sense of urgency all the time.
Self-aware and understand how your actions impact others.
Does not hesitate to and can share difficult feedback comfortably.
Send to yourself or a friend**Your Privacy**
Location Based Ads
Consent Allowed
Consent Purposes
Legitimate Interest Purposes
Personalize
Special Purposes
Location Based Ads
Features
Location Based Ads
Special Features
Location Based Ads
