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    Operations Analyst 2 - Portland, United States - Motus Recruiting and Staffing, Inc.

    Motus Recruiting and Staffing, Inc.
    Motus Recruiting and Staffing, Inc. Portland, United States

    3 weeks ago

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    Description

    Operations Analyst 2

    Our client, a leading Pacific Northwest utility provider committed to public service and environmental preservation, is looking for an Operations Analyst for their Portland, Oregon location. This position provides systems and customer services assistance for online virtual meeting platforms and conference room management. This position is a one-year renewable contract that includes employee benefits If you think you'd be a good fit, we want to hear from you

    Pay Range: $40.00-$45.00/HR.

    Hybrid: 3 days onsite per every two-week pay period. Subject to change.

    Key Responsibilities for Operations Analyst:

    • clients navigate the online technology options (Webcast, WebEx, VTC, Skype, etc.) within the agency to meet their needs for an online meeting.
    • with Agency WebEx meetings:
    • meetings, providing instructions, and technical support.
    • clients with the differences between WebEx meeting types (i.e. WebEx meeting, WebEx Training, WebEx Event).
    • the Agency's 45 Video-Tele Conference (VTC) locations and schedules the VTC equipment using the Cisco TelePresence Management Suite.
    • work processes and functions that make up Conference Room Services.
    • and analyzes data for process improvement and cost reduction purposes.
    • and makes recommendations to management for alternatives or options to maximize conference rooms and overall room utilization of these key agency assets.
    • organizes, and conducts management surveys, studies, benchmarking, and special purpose projects. Works closely with managers and other service providers to implement recommended new or improved processes, procedures, and guidelines.
    • reports which identify ineffective system management practices and problem areas
    • and/or presents information and findings in a variety of formats, i.e., reports, charts, diagrams, spreadsheets, and other media.
    • on research and analysis, develops preliminary recommendations to increase efficiency and effectiveness of departmental functions.
    • (via Customer Satisfaction Surveys) and performs analyses and reporting of various performance standards within the Conference Room Services program.
    • and recommends methods/tools for data collection and reporting mechanisms as new information requirements are defined.
    • both individual organizations and overall needs of conference rooms. Based upon need and established criteria, assign each room a room type which is used for scheduling the room (Training, VTC, General Use, Private, Executive VTC, Priority, Flex, Focus). Depending on room type, rooms may have special scheduling procedures that must be followed.
    • and provides room utilization queries and reports when requested by NW or other agency organizations to determine if a room is being properly utilized, which organizations utilize the room, and if the room should be taken offline for use.

    Requirements for Operations Analyst:

    • A bachelor's degree in computer science, engineering, business management, organizational development (or related field) is preferred.
    • With an applicable Bachelor degree, 5 years of experience is required.
    • With an applicable Associates degree, 7 years of experience is required.
    • Without an applicable degree, 9 years of experience is required.
    • 2 years of Visio experience required.
    • 2 years of experience with SharePoint required.
    • 1 year of experience in website editing required.

    **We are unable to accommodate corp. to corp. candidates**

    About Motus Recruiting and Staffing, Inc:

    Founded in 2006, Motus is an award-winning recruiting and staffing firm in the Pacific Northwest, specializing in professional services and technology solutions. We are a group of people who not only recognize the importance of representation, but actively fight for diversity, equity, and inclusion in the recruitment process. Our goal is to educate organizations on the importance of DEI when hiring, promoting, and supporting diverse employees. We are calling organizations to demonstrate their commitment to DEI by being intentional about who they hire.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

    JB/12451

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