Operations Analyst III - Portland, United States - City of Portland, OR

Description

Salary: $103, $147,035.20 Annually

Location : 5001 N Columbia Blvd., OR

Job Type: Regular

Job Number:

Bureau: Bureau of Environmental Services

Opening Date: 06/10/2024

Closing Date: 7/1/2024 11:59 PM Pacific

The Position

About the Position:

Job Appointment: Full-Time.

Work Schedule: Mon-Fri. 7AM-3:30 PM

Work Location: 5001 N. Columbia Blvd, Portland OR

Benefits: Please check our benefits tab for an overview of benefits for this position

Language Pay Premium Eligible: This position is or may be eligible for for qualifying employees.

Union Representation: This classification was recently recognized as represented by a new labor union, City of Portland Professional Workers (CPPW). Terms and Conditions are currently being negotiated as part of a new CPPW collective bargaining agreement. To view current labor agreements, please

Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need respond to the supplemental questions and attach a resume. Update application materials if needed.

Position Summary:
The Bureau of Environmental Services (BES) is seeking an Operations Analyst to join our Wastewater Operations Division to oversee the planning and coordination of Capital Improvement Project (CIP) work at a large, activated sludge wastewater treatment plant. The position requires physical presence at the treatment facility and the candidate selected for this position will work five days/week, eight hours/day, M-F, from 7:00 am to 3:30 pm during onboarding and orientation. Final schedule, including options for compressed work weeks and telework, will be identified and agreed upon by the incumbent and manager.

This position performs a highly specialized role and will provide a nexus between the Operations, Maintenance, and Treatment and Pumping Station Division, along with the inspection teams, and will be responsible for representation and collaboration on CIP/RR&M projects from design phase and construction, up to and including facility acceptance. The position will plan, develop, and communicate statuses of technical projects; participate and contribute to project design, development, and implementation. They will be responsible for performing professional and operational support duties, including the development of documentation and materials. As new systems are introduced, they will be the primary party responsible for the creation and integration of new information for assets added or removed during CIP projects and offer guidance, planning, support, and completion of technical tasks in support of the BES O&M Group, Operations Division. Additionally, this position will assist the process control team ensuring microbiological health of conventional activated sludge wastewater treatment plants with process and regulatory data analysis and reporting needs. This position will not be responsible for supervising personnel. Other activities performed by this role are varied and include an after-hours rotational on-call coordinator requirement.

Under general direction, plans, schedules, organizes, and directs work unit programs comprised of skilled personnel engaged in the operation and maintenance of state-of-the-art wastewater treatment plants and a Combined Sewer Overflow (CSO) system; ensures the proper, efficient, and safe operation of wastewater collection and treatment systems and facilities; provides and plans program support and participates with internal and external stakeholders while performing related duties as assigned.

Appointees may be responsible for formulating and developing unit goals and objectives, providing input for budgetary needs/considerations and assist in the directing day-to-day activities. Work results are reviewed through inspection and analysis of records, reports and plant performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Asset Integration/Commissioning:
Collaborate with teams of professional and skilled staff engaged in the design, operation and maintenance of wastewater treatment infrastructure and process area updates to ensure that project deliverables prioritize operability and maintainability in design. This will include consistent and substantive interaction with O&M, TPSD and IP staff.

• Identify problems and report shortfalls to management and propose solutions.
• Provide operational support and training/reference documentation for newly added assets.
• Process and approve Facility Acceptance Reports (FARs) upon project completion.

Data Management:

• Collaboration across groups to align data for all reporting needs.
• Manages the discharge monitoring report (DMR) creation and submittals.
• Leads data visualization (BI) and information management system reports (WIMS or eRIS) for the division.
• Assist with the development of and create/provide training on problem-solving techniques and operational approach; advise, support, and provide guidance in areas of expertise; coordinate and serve on committees and teams, including facilitation of, and participation with, logistical planning workgroups.

Communication/Collaboration

• Verify TPSD project status updates are being communicated to O&M staff
• Improve existing communication tools for improved:
• Project coordination (outage requests, etc.)
• Staff understanding and comprehension

Other Duties:

• Responds to emergency situations as necessary.
• Research new operational methods, techniques and equipment and recommends their application.
• Performs after-hours On Call Coordinator rotational duties.

The Operations Division is organized into the following work units which operate the Columbia Blvd Wastewater Treatment Plant (CBWTP) and the Tryon Creek Wastewater Treatment Plant (TCWTP):

1. CBWTP Liquids Treatment: This group is responsible for the day shift operation of the general liquids and the solids treatment and handling processes, including the management of flows coming into the plant as well as the headworks, primary treatment, secondary treatment, disinfection, and effluent discharge process areas.
2. CBWTP Solids Treatment: This group is responsible for the management of the anaerobic digestion and solids thickening and/or dewatering process areas.
3. CBWTP Process Control: This team supports all process areas with coordinating LOTO efforts related to planned and unplanned construction and maintenance activities; developing and presenting materials to inform on new and existing process areas, while seeking process optimization opportunities.
4. CBWTP Special Operations: This work group performs vital maintenance/cleaning work onsite during the day shift including collection and delivery of compliance samples; lagoon dredge operations, and operational preventive maintenance activities (i.e., gate/valve exercise program). Along with providing relief (vacation and leave coverage) and support for other programs when needed.
5. CBWTP B Shift (swing) and C Shift (graveyard): These "off shifts" report to CBWTP and are responsible for operational control and oversight of all processes at both treatment plants outside of normal business hours. Both shifts have reduced staffing and receive support via on on-call coordinator system. TCWTP is monitored from CBWTP for these shifts.
6. TCWTP Operations: This work group reports directly to the TCWTP and is responsible for the operation of all treatment process areas at the facility. Staff works day shifts with one-person onsite Saturdays and Sundays. TCWTP is monitored from CBWTP outside of the day shift.

At BES, we value our customers and partners; Portlanders' sense of connection to their waterways; conscientious stewardship of our watersheds, wastewater and stormwater infrastructure, and financial resources; a diverse, collaborative, healthy, and engaged workforce; leadership among our employees and in our City and community; equity in our workplace, business practices, and service delivery; clear communication and transparency; innovative, sustainable, and resilient solutions.

BES is seeking talented individuals from diverse racial, ethnic, and socio-economic backgrounds with knowledge, ability, and experience working with a broad range of individuals and communities; and that desire to work collaboratively and creatively to broaden the variety of innovative ways to partner with and serve all Portland communities. To learn more about the work we do at BES, click on the link:

Our BES 10-Year Strategic Plan can be found here:

Questions?
Karen Ehn, Recruiter

Bureau of Human Resources

To Qualify

The following minimum qualifications are required for this position:

1. Experience applying analytic and problem-solving skills both independently and collaboratively to develop sound decisions, and recommendations.
2. Ability to communicate clearly, logically, and persuasively, both verbally and in writing including preparing concise and comprehensive reports and written material.
3. Experience facilitating inclusive participation in workshops, meetings, and projects with diverse stakeholders, including people underrepresented in local decision-making, for the achievement of desired objectives.
4. Ability to maintain effective working relationships in evolving situations utilizing active listening and empathy.
5. Experience and skill in prioritizing tasks and overcoming challenges both collaboratively and independently in the face of competing priorities and demands.
6. Experience analyzing and coordinating outage requests and equipment startup associated with Capital Improvement Program (CIP) projects and work at a wastewater treatment plant or similar industrial facility.

The Recruitment Process

STEP 1: Apply online between June 10, 2024- July 1, 2024

Required Application Materials:

• Resume
  
• Answer to the Supplemental Questions (click on the Questions tab to preview the questions)

Optional Application Materials:

• If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter,etc) by the closing date of the recruitment.

Application Tips

• Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
  
• Your rsum should support the details described in your responses to the supplemental questions.
  
• Salary Range/Equity Pay Analysis: Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
  
• Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted.

STEP 2: Minimum Qualification Evaluation: Week of July 1 - July 8, 2024

• An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%.
  
• Your rsum and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
  
• You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.

STEP 3: Establishment of Eligible List: week of July 15 - July 22, 2024

• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.

STEP 4: Selection (Interview): late July/early August

• Hiring bureau will review and select candidates for an interview
• Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.

STEP 5: Offer of Employment: August

STEP 6: Start Date: TBD

• A start date will be determined after all conditions of employment have been met.

Additional Information

Click here for additional information regarding the following:

• Click here for additional information regarding the following:
  • City of Portland Core Values
  • Recruitment Process - Work Status
  • Equal Employment Opportunity
  • Veteran Preference
  • ADA, Pregnancy, and Religious Accommodations

Did you know? The City of Portland has How to Apply Videos and offersHow to Apply Classes once per monthIf you have questions after watching the videos you are invited to contact the recruiter listed on the announcement.

An Equal Opportunity/Affirmative Action Employer

A Career with the City of Portland offers many Employee Benefits

We offer a comprehensive benefits package, including but not limited to

• Health Care (Medical, Vision and Dental)
• Carrot Fertility
• Wellness Benefits
• Life Insurance
• Short- and Long-term disability coverage to eligible employees and their families.
• Employee Assistance Plan
• Flexible Spending Accounts
• Retirement
• Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer
• Family Medical Leave
• City Paid Parental Leave

AND SO MANY MORE

Benefits may vary depending on bargaining unit and employment status.

01

Thank you for your interest in joining the team at the City of Portland. We sincerely value your time and hope to make your application experience as positive as possible.

The following supplemental questions are an important step to assist us in determining if you have the minimum qualifications to succeed in the posted vacancy.

Write specific and unique responses to each question. Answering "No", to any of the Yes/No questions or answering an essay questions with the following "See resume", or entering "N/A" for any of the minimum qualifications listed in the "To Qualify" section may eliminate you from further consideration.

Note: If you are requesting veterans' preference, please be sure upload a copy of your DD214 and/or Veteran's administration letter stating your disability. Veteran's preference documentation must be submitted by the closing time of this announcement.

Have you read and understood all the information listed above?

• Yes
• No - If you have any questions, please contact the recruiter on the announcement.

02

Where did you first learn about this job opportunity? (If on a website or job board, please specify which one)

03

The City of Portland receives public records requests at times. Please indicate which response you find appropriate:(Answer will not disqualify you from the process)

• My application was submitted with the understanding that the City of Portland would keep the information confidential and would only disclose the information if ordered to do so. I would not have submitted this application without the promise of confidentiality.
• You may release my application; I am waiving confidentiality.

04

Do you have experience applying analytic and problem-solving skills both independently and collaboratively to develop sound decisions, and recommendations?

• Yes
• No

05

Provide a detailed example(s)of your experience applying analytic and problem-solving skills both independently and collaboratively to develop sound decisions, and recommendations.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as:

• Examples of when you used the knowledge skill or ability.
• Role you served in (professional, internship, volunteer).
• Skills, training, transferable skills or lived experience you have that will help you in this area.
• Total years of experience applying the knowledge, skill, or ability.

06

Do you have the ability to communicate clearly, logically, and persuasively, both verbally and in writing including preparing concise and comprehensive reports and written material?

• Yes
• No

07

Provide a detailed example(s)of your ability to communicate clearly, logically, and persuasively, both verbally and in writing including preparing concise and comprehensive reports and written material.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as:

• Examples of when you used the knowledge skill or ability.
• Role you served in (professional, internship, volunteer).
• Skills, training, transferable skills or lived experience you have that will help you in this area.
• Total years of experience applying the knowledge, skill, or ability.

08

Do you have experience facilitating inclusive participation in workshops, meetings, and projects with diverse stakeholders, including people underrepresented in local decision-making, for the achievement of desired objectives?

• Yes
• No

09

Provide detailed example(s) of your experience facilitating inclusive participation in workshops, meetings, and projects with diverse stakeholders, including people underrepresented in local decision-making, for the achievement of desired objectives.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as:

• Examples of when you used the knowledge skill or ability.
• Role you served in (professional, internship, volunteer).
• Skills, training, transferable skills or lived experience you have that will help you in this area.
• Total years of experience applying the knowledge, skill, or ability.

10

Do you possess the ability to maintain effective working relationships in evolving situations utilizing active listening and empathy?

• Yes
• No

11

Provide a detailed example(s)of your ability to maintain effective working relationships in evolving situations utilizing active listening and empathy.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as:

• Examples of when you used the knowledge skill or ability.
• Role you served in (professional, internship, volunteer).
• Skills, training, transferable skills or lived experience you have that will help you in this area.
• Total years of experience applying the knowledge, skill, or ability.

12

Do you have experience and skill in prioritizing tasks and overcoming challenges both collaboratively and independently in the face of competing priorities and demands?

• Yes
• No

13

Provide a detailed example(s)of your experience and skill in prioritizing tasks and overcoming challenges both collaboratively and independently in the face of competing priorities and demands.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as:

• Examples of when you used the knowledge skill or ability.
• Role you served in (professional, internship, volunteer).
• Skills, training, transferable skills or lived experience you have that will help you in this area.
• Total years of experience applying the knowledge, skill, or ability.

14

Do you have experience analyzing and coordinating outage requests and equipment startup associated with Capital Improvement Program (CIP) projects and work at a wastewater treatment plant or similar industrial facility?

• Yes
• No

15

Provide a detailed example(s)of your experience analyzing and coordinating outage requests and equipment startup associated with Capital Improvement Program (CIP) projects and work at a wastewater treatment plant or similar industrial facility.

In your response, include details which clearly reflect how you meet this minimum qualification. Such as:

• Examples of when you used the knowledge skill or ability.
• Role you served in (professional, internship, volunteer).
• Skills, training, transferable skills or lived experience you have that will help you in this area.
• Total years of experience applying the knowledge, skill, or ability.

Required Question