- Process improvement frameworks are a must-have, application of framework into a problem.
- DMAIC, Gemba, Kaizen, A3 thinking, Control Charts, Value Stream Mapping, 5S, Root Cause Analysis, Error Proofing, Visual Management, Poke-Yoke, and others.
- Someone who has lean Six Sigma Green at least, a mindset of process improvement, and can come in and help
- Identify the highest value CPI projects, coordinate project teams, and drive completion of projects.
- Execute CI programs by applying LSS tools such as DMAIC, Gemba, Kaizen, A3 thinking, Control Charts, Value Stream Mapping, 5S, Root Cause Analysis, Error Proofing, Visual Management, Poke-Yoke, and others.
- Develop reporting and tracking mechanisms for CPI progress and opportunity identification.
- Build strong internal partnerships with functional leaders to facilitate project identification and selection process.
- Be the objective consultant for best practices in all functions, and motivate and instill a culture of CPI.
- Embrace the People Principles.
- Responsible for disseminating LSS leadership (including facilitating Lean workshops), developing and coaching CPI concepts and change management capabilities, and cultivating a CPI culture.
- Minimum 5+ years of documented world-class LSS experience and hands on track record of implementing successful process improvements, including proven application of tools stated above
- LSS Black Belt Accreditation with a documented CI portfolio
- Practical experience in developing and teaching LSS principles through White/Yellow/Green Belt training
- Strong negotiation, influence, collaboration, team facilitation, and influencing skills
- Strong written and verbal skills
- Proven track record of making data driven decisions
- Ability to effectively communicate and present with both executive management and frontline personnel
- Ability to deal with ambiguity and constant change
- Passionate about people and customers. You believe that a service can only be as good as its customers believe it to be.
- LSS Master Black Belt Accreditation
- Advanced analytical and statistics experience
- Experience working in a Customer Service / Customer Experience organization
- E-commerce or digital media experience
-
Director Medallia Delivery Lead
1 week ago
Pfizer New York, United StatesOverview: · As the Director of Medallia Delivery Lead, you will play a key role in leading the digital transformation and ongoing delivery of Medallia, the pioneer and market leader in Experience Management. Your responsibilities will include providing strategy, oversight, and ac ...
-
Digital Delivery and Solutions Lead
1 week ago
Capgemini New York, United States**Title**:Digital Delivery and Solutions Lead (Web, Mobile, CRM, Automation, Contact Center, Experience, etc) · **Location**:NJ / Atlanta / Chicago** · **Type**:Full-Time (Onsite -Hybrid) Travel Up to 60-70% · As a Digital Delivery Leader for financial services, you will drive so ...
-
Delivery Lead
1 week ago
SkillStorm Commercial Services LLC Jersey City, United StatesDelivery Lead · **Delivery Lead** · SkillStorm is seeking a Delivery Lead for our client in Jersey City, NJ. Candidates must be able to work on SkillStorm's W2; not a C2C position. EOE, including disability/vets. · **Job Description:** · Support the program manager with BRD d ...
-
engagement delivery lead
1 week ago
Cognizant Technology Solutions Jersey City, NJ , USA, United StatesCognizant Technology Solutions is seeking for Engagement Delivery Lead ; who could join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and looking for an opportunity to be rewarded for your skills and expertise, here is the ...
-
Continuous Process Improvement Delivery Lead
2 weeks ago
Avispa Technology Newark, United StatesContinuous Process Improvement Delivery Lead A leading podcast and audiobook company is seeking a Continuous Process Improvement (CPI) Delivery Lead. The successful candidate will be responsible for delivering process optimization solutions primarily within Customer Care, but als ...
-
Continuous Process Improvement Delivery Lead
1 week ago
Avispa Technology Newark, United StatesContinuous Process Improvement Delivery Lead A leading podcast and audiobook company is seeking a Continuous Process Improvement (CPI) Delivery Lead. The successful candidate will be responsible for delivering process optimization solutions primarily within Customer Care, but als ...
-
Continuous Process Improvement Delivery Lead
2 weeks ago
Avispa Technology Newark, United StatesJob Description · Continuous Process Improvement Delivery Lead · A leading podcast and audiobook company is seeking a Continuous Process Improvement (CPI) Delivery Lead. The successful candidate will be responsible for delivering process optimization solutions primarily within ...
-
Continuous Process Improvement Delivery Lead
1 week ago
Highbridge Consulting LLC Newark, United StatesOur Client a Tech Giant in the publishing space · is looking for an experienced a · Continuous Process Improvement Delivery Lead (TEMP) in Newark, NJ office · Job Description · This role is responsible for delivering process optimization solutions primarily within Customer Ca ...
-
Continuous Process Improvement Delivery Lead
1 week ago
Highbridge Consulting LLC Newark, United StatesOur Client a Tech Giant in the publishing space is looking for an experienced a Continuous Process Improvement Delivery Lead (TEMP) in Newark, NJ officeJob DescriptionThis role is responsible for delivering process optimization solutions primarily within Customer Care, but also a ...
-
Continuous Process Improvement Delivery Lead
1 week ago
ZAR IT Solutions Newark, United States: · Continuous Process Improvement Delivery Lead · Job Description · This role is responsible for delivering process optimization solutions primarily within Customer Care, but also across Client as needed. · Customer Care operations are spread over internal and outsourced partn ...
-
Delivery Lead
2 days ago
Haavia, Inc New Jersey, United StatesPosition: Delivery Lead (Java& Telecommunications Background) · Location: Remote (Looking for the local to NJ only since there are some meetings once in a while) · Note: It is a Technical Delivery Lead Role not a PM or Technical Lead Role · Overview: We are seeking a highly skill ...
-
Delivery Lead
1 week ago
VDA Elevator and Escalator Consulting New York, United StatesDelivery Lead is an important role at VDA. One of our core values is "Customer Focus" - this means every one of us is engaged in delivery as we live and breathe this value, every day, across all our service offerings, engagements, and roles. As a Delivery Lead, you bring the expe ...
-
Continuous Process Improvement Delivery Lead
1 week ago
Vantage Point Consulting Inc. Newark, United StatesJob Title: Continuous Process Improvement Delivery LeadLocation: Newark, NJ (Hybrid)Duration: 9+ monthsMust Haves:Process improvement frameworks are a must-have, application of framework into a problem.DMAIC, Gemba, Kaizen, A3 thinking, Control Charts, Value Stream Mapping, 5S, R ...
-
Continuous Process Improvement Delivery Lead
1 week ago
Avispa Technology Newark, United StatesJob Description · Job DescriptionContinuous Process Improvement Delivery Lead · A leading podcast and audiobook company is seeking a Continuous Process Improvement (CPI) Delivery Lead. The successful candidate will be responsible for delivering process optimization solutions pri ...
-
Continuous Process Improvement Delivery Lead
1 week ago
ZAR IT Solutions Newark, United States:Continuous Process Improvement Delivery LeadJob DescriptionThis role is responsible for delivering process optimization solutions primarily within Customer Care, but also across Client as needed.Customer Care operations are spread over internal and outsourced partner contact cen ...
-
Continuous Process Improvement Delivery Lead
6 days ago
ZAR IT Solutions Newark, United StatesJob Description · Job DescriptionDescription: · Continuous Process Improvement Delivery Lead · Job Description · This role is responsible for delivering process optimization solutions primarily within Customer Care, but also across Client as needed. · Customer Care operations ar ...
-
IT Delivery Lead
3 days ago
NavitsPartners New York, United StatesJob Description · Job DescriptionTitle: IT Delivery Lead · Location: Remote · Duration: 12+ Months · Engagement Description: The IT Delivery Lead II will serve as a key leader for medium to large initiatives, responsible and accountable for successful end-to-end project delivery ...
-
Avispa Technology Newark, United StatesContinuous Process Improvement Delivery Lead #PP A leading podcast and audiobook company is seeking a Continuous Process Improvement (CPI) Delivery Lead. The successful candidate will be responsible for delivering process optimization solutions primarily within Customer Care, but ...
-
Cognizant Technology Solutions Newark, United StatesCognizant Technology Solutions is looking for "Oracle Service Delivery Manager and Functional Lead" to join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, ...
-
Magnit, Inc. Newark, United StatesContinuous Process Improvement Delivery Lead-TEMP · Best Practices · Change Management · Coaching · Process Improvement · Process Improvements · Statistics · Teaching · Description: · This role is responsible for delivering process optimization solutions primarily within Custom ...
Continuous Process Improvement Delivery Lead - Newark, United States - Vantage Point Consulting Inc.
Description
Job Title: Continuous Process Improvement Delivery Lead
Location: Newark, NJ (Hybrid)
Duration: 9+ months
Must Haves:
Job Description:-
Key Expectations
Basic Qualifications
Preferred Qualifications
