- Answers telephone calls correctly processing all patient information for messages and patient requests. Enters
- and routes request to appropriate division in-basket or person within UChart
- Answers telephone calls professionally and courteously within five rings introducing the practice as established protocol using AIDET etiquette.
- Answers patient's telephone calls, correctly processing information on ambulatory appointment scheduling or
- answering questions or solving problems. If necessary, transfers call to an appropriate person or department to
- assist the patient further
- Reviews patient demographic information, insurance information and referral numbers for accuracy while having patient on the phone
- Accurately records all data and maintains necessary records or files for future new patient appointment in BOX, relating to clinical care received via main fax machine, distribution of incoming faxes and mail.
- Scan outside medical records/documents into UChart to have them ready for patients next follow up appointments.
- Communicates with patients regarding delays in schedule
- Respond to medical records inquiries on the in person, via fax, telephone and general medical records e-mail.
- Proactively works physicians clinical scheduled to maximize time and manage capacity
- Is responsible for monitoring access to new appointments and management of any waiting lists for appointments.
- Greets visitors and callers, handles their inquiries, and directs them to the appropriate persons according to their needs.
- Whether on the phone or in person, treats all patients, co-workers internal customers with dignity and professionalism.
- High school diploma or equivalent required
- Minimum 3 years of relevant experience
- Skill in data entry with minimal errors.
- Ability to communicate effectively in both oral and written form.
- Ability to work evenings, nights, and weekends as necessary.
- Skill in collecting, organizing and analyzing data.
- Ability to work independently and/or in a collaborative environment.
- Commitment to the University's core values.
-
University of Miami Miami, United States· Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please revi ...
-
InsideHigherEd Coral Gables, United States Administrative Jobs ,Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review th ...
-
InsideHigherEd Coral Gables, United States Administrative Jobs ,Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review th ...
-
UOMUOMUS Miami, United States OTHERCurrent Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review ...
-
Centah Inc Fort Lauderdale, United StatesJob Description · Job Description**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your applicatio ...
-
Centah Inc Fort Lauderdale, United StatesJob Description · Job Description**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your applicatio ...
-
Centah Inc Fort Lauderdale, Florida, United States Part timeThis is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 1 week of in-office onboarding/training. · Who is Centah? · Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North Americ ...
-
Centah Inc Fort Lauderdale, United StatesJob Description · Job Description**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.** · Who is Centah? · Acquired by Financeit in 2017, Centah is a lead and workflow management co ...
-
Digital Portfolio Sales Director
1 week ago
Boeing Miami, United States Full timeDescription · Qualifications: Boeing Global Services is seeking a Digital Portfolio Sales Director who will be responsible for planning, developing and managing competitive sales campaigns both nationally and internationally. · Position can be located anywhere in the United Sta ...
-
Strategic Account Director
3 days ago
TRC Companies, Inc. Miami, United States Full timePOSITION SUMMARY · We are seeking a Southeast Strategic Account Director to join our Planning, Permitting and Licensing practice. This individual may work from varied locations within Florida or surrounding states. · Responsibilities · Business Development/Commercial Sales · T ...
-
Yacht Business Development Executive
3 days ago
Marsh McLennan Companies Miami, United States Full timeDescription: · Our not-so-secret sauce. · Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9, of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful im ...
-
Business Development Representative
2 weeks ago
Gympass Miami, United StatesApply now for a career that puts wellbeing first · GET TO KNOW US · Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost ...
-
Faculty, Full-time
2 weeks ago
University of St. Augustine Miami, United States Full timeThe mission of the University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education. · GENERAL SUMMARY · A full-time (core) faculty member at th ...
-
Program Manager
3 weeks ago
Danaher Miami, United States Full timeWondering what's within Beckman Coulter Diagnostics? Take a closer look. · At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be suppo ...
-
Sr. Sponsored Program Specialist
1 week ago
UOMUOMUS Miami, United States OTHERCurrent Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review ...
-
New Relic, Inc. Miami, United StatesLead Software Development Engineer, Developer Platform Team - Golang (Remote) Lead Software Development Engineer, Developer Platform Team - Golang (Remote) Lead Software Engineer Req ID FY|R&D|#5 Location(s) Atlanta, Georgia, USA; Baltimore, Maryland, USA; Charleston, South Caro ...
-
Asbestos Litigation Associate Attorney
3 days ago
Lewis Brisbois Bisgaard & Smith LLP Miami, United StatesOverview · The Miami office of Lewis Brisbois, a full-service AmLaw 100 firm, is actively seeking an attorney to join its Asbestos Litigation Practice. · The ideal candidate will have strong research and writing skills and at least two (2) to seven (7) years of experience in all ...
-
Sales Rep
4 weeks ago
The Queen's Flowers Miami, United StatesJob Description · Job DescriptionWe are looking for a · Sales · Representative · Hybrid (Remote/In-person) · Profile: Professional with experience in sales. · • Experience in sales - 2 years (minimum). · • Knowledge and experience in floral products is a plus. · • Bilingual Engl ...
-
Litigation Attorney
2 weeks ago
Jobot Miami, United StatesJob Description · Job DescriptionLitigation Attorney with rapidly expanding Miami Firm (Strong Compensation, Bonus + Profit Share + Hybrid after 90 days) · This Jobot Job is hosted by: Oliver Belkin · Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us ...
-
Hayman Daugherty Associates, Inc Miami, United StatesJob Overview · Locum Tenens Cardiovascular Surgeon Needed in Florida Dates: ASAP - ongoing Location: Near Miami, FL Rate: Submit at your best rate Shift Type: 24-Hour Shifts Estimated Shifts: 7 Description: We are seeking a Board Certified Cardiovascular Surgeon with fellowship t ...
Clinical Business Operations Representative HYBRID - Miami, United States - UOMUOMUS
Description
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
The department of Neurology has an exciting opportunity for a Full Time Clinical Business Operations Representative to work at UHealth. The Clinical Business Operations Representative works in conjunction with the Clinical Business Operations Coordinator to facilitate the prompt resolution of problems related to pre and post care that arise in daily clinical operations. The incumbent in this position performs general administrative and receptionist functions, to include answering incoming calls, necessary for the complete and efficient management of patients, including the acquisition of necessary patient-care and records. This role will also assist patients in a courteous, efficient and professional manner and ensure adherence to divisional and departmental service standards. Using the standard greeting and appropriate telephone etiquette, they will answer all incoming telephone lines in a timely fashion adhering to divisional and departmental service standards related to telephone access to ensure that patients, referring physicians, and other customers can easily access the department by telephone. They will also assist patients in manner that promotes the perception that the staff is courteous, efficient and interested in their healthcare and will treat all patients with dignity and professionalism.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Minimum Qualifications
Knowledge, Skills and Attitudes:
Any appropriate combination of relevant education, experience and/or certifications may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
H3
Clinical Business Operations Representative HYBRID professionals in Miami
-
Carlos Gonzalez
Aviation Expert
-
Mackenzie McCloud
Health/Wellness Professional
-
Lexi Mazzucchelli
Executive Personal Assistant
-
Kiara A
Operations Specialist with a travel obsession