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    Entry-Level Contact Center Agent - Dallas, United States - Mass Markets

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    Part time
    Description
    Mass Markets
    • JobID: 14004 [Call Center Representative] As a Contact Center Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling ; Lead fact finding discussions to determine the best options for the customer; Research systems to find missing information as applicable; Coordinate with other departments to resolve issues when needed; Accurately document and process customer claims in appropriate systems...
    Hiring Immediately >>


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