Administrative Program Assistant - Madison, United States - State of Wisconsin

State of Wisconsin
State of Wisconsin
Verified Company
Madison, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Introduction:


Are you looking to utilize your extensive organizational and clerical experience, friendly customer service skills, and excellent time management abilities in a manner that serves the citizens of the State of Wisconsin?

Don't miss out on the opportunity to join our team as an administrative professional at the Department of Financial Institutions


This full-time permanent position is headquartered at the
Hill Farms State Office Building on the near west side of Madison.

We are also conveniently located close to the restaurants, shopping, and entertainment of the
Hilldale Mall.

Following the initial training period, this position may be eligible to work a hybrid schedule with up to a few days per week working remotely.


The Department of Financial Institutions (DFI) ensures the safety and soundness of Wisconsin's financial institutions, protects consumers of financial services and facilitates economic growth.

The agency regulates and licenses financial service providers who do business in Wisconsin. Find out more about DFI here

DFI is a great place to work In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

  • Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year.
  • Excellent and affordable health, vision, and dental benefits (health plan options start at just $39/month for single plans and $97/month for family plans after two months of employment)
  • A casual office atmosphere, flexible work schedules, and telework options depending on the position's requirements
  • An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
  • Well Wisconsin Wellness Program
  • A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall wellbeing
  • Use this Total Rewards Calculator to see the total value of our competitive benefits package


In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations.


Position Summary:


In this position, you will be responsible for performing and coordinating a wide variety of
confidential administrative programmatic support for the staff within the Bureau of Licensed Financial Services (LFS) in the Division of Banking.


Duties include:

- amendments and renewals for vehicle dealers
- ensuring proper documents are stored according to the agency's records retention schedules
- processing invoices and refunds for customers
- data collection, tracking, and reporting
- general administrative support for bureau staff who service a variety of licensed financial industries, especially during renewal and registration periods
- coordinating mail for the bureau


Salary Information:

This position is in schedule-range with an
hourly salary of $ $26.50, plus excellent benefits. A twelve-month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.


Job Details:

This state agency does
not sponsor work visas.

Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.


Certain positions within this Department may allow hybrid/work from home flexibility for a portion of their work schedule, depending on the needs of the position and the work unit.

This topic and any hybrid work flexibility that may be available will be discussed in more detail in the interview process.

It is
not anticipated that working outside of Wisconsin (or bordering cities) will be allowed as this position will be responsible for working 2-3 days per week in the Madison, WI office following the initial in office training period.


Qualifications:


Qualified applicants must detail having experience performing all the following in order to be considered:

  • Providing administrative support assistance in a professional business setting (such as maintaining files, composing correspondence, responding to inquiries, screening calls, logging information, etc.)
  • Providing customer service to internal staff and/or the public (such as answering questions, resolving issues, explaining policies or procedures, etc.)
  • Using Microsoft Excel or similar database program (to maintain accurate records, enter, track, extract and/or analyze data, develop reports, identify trends, establish metrics, etc.)

In addition to having all of the above, well qualified applicants will also detail having experience performing one or more of the following:

  • Handling sensitive/confidential informa
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