Jobs
>
Doral

    Client Services Account Manager - Doral, United States - STERIS

    STERIS
    STERIS Doral, United States

    4 weeks ago

    Default job background
    Description


    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

    Position Summary


    At STERIS SPM, Client Services Account Managers serve as the primary partner with our Customers to ensure our software is meeting their needs and enhancing the operation of their sterile processing departments.

    As part of that partnership, our goal each year is for every Customer to receive an upgrade and use the latest features in a successful manner.

    Client Services Account Managers are responsible for leading customers through this upgrade process in addition to other Customer-focused initiatives.

    STERIS SPM Customers are among the biggest and brightest healthcare organizations throughout the US and beyond and they expect high quality support.

    As a Client Services Account Manager with STERIS SPM, you are expected to provide excellent support to our Customers, meet high expectations, and develop a strong partnership with our Customers so that our software and support provides a valuable contribution to them realizing their own mission and goals each year.

    This is a remote based, customer facing position.

    To support and service our customers in this assigned territory candidates must be based out of one of the following states:
    Michigan.

    What you will do


    • Maintain and Grow SPM Business
    • Assist current Customers with identifying additional solutions to help them increase their utilization of SPM (interfaces, modules, mobile hand scanners).
    • Lead and deliver Customer onsite work
    • Act as the leader and Project Manager for annual software upgrades
    • Ensure adoption of new business products and services
    • Implement sell-in new features and best practices
    • Identify cost-management opportunities in the territory
    • Develop and manage Customer Relationships
    • Provide training and Customer support to help Customers increases their utilization with SPM and satisfaction with the product
    • Proactively engage Customers and maintain regular contact
    • Develop specific strategies to increase number of Growth Accounts within the territory
    • Work with other field sales and services teams to maintain a current understanding of account dynamics and organizational change
    Duties


    • Bachelors' degree preferred, or Associate degree with equivalent experience
    • 5 years of experience with software account management, project management and/or customer service required
    • Knowledge of hospital SPD processes and environment, preferred.
    • Demonstrated ability to work strategically and effectively collaborate with others
    • Ability to engage others intellectually and empathetically
    • Demonstrated ability to influence decision makers through behaviors and subject matter expertise
    • Working knowledge of company, market, industry, and competition
    • Proficiency with MS Office and ability to utilize CRM and other systems, tools.
    • Ability to travel as necessary (overnight)
    • Proficient in effectively discussing software, technology, and networking requirements with IT professionals, and following up, when necessary
    • Must be able to be compliant with hospital/Customer credentialing requirements
    Required Experience


    • Bachelors' degree preferred, or Associate degree with equivalent experience
    • 5 years of experience with software account management, project management and/or customer service required
    • Knowledge of hospital SPD processes and environment, preferred.
    • Demonstrated ability to work strategically and effectively collaborate with others
    • Ability to engage others intellectually and empathetically
    • Demonstrated ability to influence decision makers through behaviors and subject matter expertise
    • Working knowledge of company, market, industry, and competition
    • Proficiency with MS Office and ability to utilize CRM and other systems, tools.
    • Ability to travel as necessary (overnight)
    • Proficient in effectively discussing software, technology, and networking requirements with IT professionals, and following up, when necessary
    • Must be able to be compliant with hospital/Customer credentialing requirements
    STERIS is an Equal Opportunity Employer.

    We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.

    We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

    Req ID: 42694


    Job Category:
    Sales

    #J-18808-Ljbffr
  • Med-Lab Supply CO Inc

    Accounting - Accounting Manager

    2 weeks ago

    Med-Lab Supply CO Inc Doral, United States

    Med-Lab Supply, 800 Waterford Way, Miami, Florida, United States of America · Req #99Thursday, April 25, 2024Thank you for your for interest in Med-Lab When you work at Med-Lab, your job is important. We are proud of our team approach, and we welcome your interest in becoming pa ...

  • Hancock Askew & Co.

    Accounting Manager

    2 weeks ago

    Hancock Askew & Co. Doral, United States

    If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Miami, FL, US12 days ago · Requisition ID: 1055Description: · We are seeking an experienced and highly skilled Accounting ...

  • Flow Life

    Accounting Manager

    2 weeks ago

    Flow Life Doral, United States

    About the Company · Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings. · Fulfilling our ...

  • Odevo AB

    Accounting Manager

    2 weeks ago

    Odevo AB Doral, United States

    We are on a mission to become the leading force in residential property management services. The global residential property management industry is currently undergoing a digital transformation and Odevo is at the forefront of this transformation. Our mission is to radically simp ...

  • SERVPRO of Roanoke, Montgomery, & Pulaski

    Accounting Manager

    2 weeks ago

    SERVPRO of Roanoke, Montgomery, & Pulaski Doral, United States

    Job Overview: · The Accounting Manager supervises the accounting activities of the Ministry by performing the following duties personally or through subordinate supervisors. · Essential Duties And Responsibilities Include The Following. · Performs monthly reconciliations & acc ...

  • American Accounting Association

    Accounting Manager

    2 weeks ago

    American Accounting Association Doral, United States

    Manages daily accounting and reporting activities, in assigned areas, for FIU Foundation. · Assists the Controller and Assistant Controller with developing and implementing accounting procedures to improve compliance with institutional and Federal/State regulations. Establishes, ...

  • Entertainment Benefits Group

    Manager, Accounting

    2 weeks ago

    Entertainment Benefits Group Doral, United States

    Entertainment Benefits Group (EBG) is one of the fastest growing e-commerce companies in the country that specializes in live entertainment and travel. EBG generates millions of transactions annually by merchandising thousands of attractions and activities, live entertainment, ho ...

  • Costa Farms

    Accounting Manager

    2 weeks ago

    Costa Farms Doral, United States

    Company Overview · Who is Costa Farms? We're one of the world's largest horticultural growers-but without an ego to match our acreage. Our headquarters are in Miami, Florida, where we were founded in 1961. Costa Farms started on just 30 acres, and over the last 60 years, we've g ...

  • The Related Group

    Accounting Manager

    2 weeks ago

    The Related Group Doral, United States

    Related Corporate2850 Tigertail AvenueSuite 800Miami, FL 33133, USA · Description · The Related Group, has enhanced skylines with iconic developments characterized by innovative design, enduring quality, and including living. From luxury high-rise condominiums to more affordabl ...

  • Chapman Partnership

    Accounting Manager

    2 weeks ago

    Chapman Partnership Doral, United States

    SUMMARY: · This position provides direct support to the Chief Financial Officer and Controller for general accounting functions, including but not limited to: overseeing Accounts Payable, Accounts Receivable, Billing, Bank reconciliation, and overall General Ledger management. T ...

  • ACCUR Recruiting Services

    Accounting Manager

    3 weeks ago

    ACCUR Recruiting Services Doral, United States

    Our Client · The family-owned European company is a leader in their CPG subcategory with a presence in the United States. Their US Commercial Office is located in the Blue Lagoon area in Miami, FL. · Objective · The US Commercial Office seeks a detail-oriented, experienced Acco ...

  • Odevo AB

    Accounting Manager

    3 weeks ago

    Odevo AB Doral, United States

    We are on a mission to become the leading force in residential property management services. The global residential property management industry is currently undergoing a digital transformation and Odevo is at the forefront of this transformation. Our mission is to radically simp ...

  • The Related Group

    Accounting Manager

    1 day ago

    The Related Group Doral, United States

    The Related Group, has enhanced skylines with iconic developments characterized by innovative design, enduring quality, and including living. From luxury high-rise condominiums to more affordable developments, the Related Group's distinctive brand of culture, design, and lifestyl ...

  • Insight Global

    Accounting Manager

    3 weeks ago

    Insight Global Doral, United States

    This hands-on role will encompass both the preparation of financial accounting and management reporting information. The Accounting Managers primary responsibility will be to own the preparation of financial information and manage the close process. The individual will also be re ...

  • White Cap Supply Holdings, LLC

    Account Manager

    2 days ago

    White Cap Supply Holdings, LLC Doral, United States

    A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. · The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, ...

  • SMX Services & Consulting

    Account Manager

    4 weeks ago

    SMX Services & Consulting Doral, United States

    The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to bet ...

  • The Carvonis Group

    Account Manager

    3 days ago

    The Carvonis Group Doral, United States

    Account Manager | Entry Level · What sets apart Carvonis Group from other sales and marketing firms is that it focuses the majority of its efforts on the development of its employees. · The Carvonis Group team comes from all over the globe. Many of us are former athletes. Some ...

  • Williams Lea Group Limited

    Account Manager

    1 day ago

    Williams Lea Group Limited Doral, United States

    Williams Lea is hiring for an Account Manager for our Miami office to work Monday to Friday 8:00 am to 5:00 pm · Pay: $74,000/year · Benefits: · Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) · 401k Retirement Savings Plan Including ...

  • Meltwater

    Account Manager

    3 weeks ago

    Meltwater Doral, United States

    Description · As an Account Manager (Growth) at Meltwater, reporting to the Sales Director (Client Success), you will be at the forefront of managing, renewing, and driving growth for accounts that have transitioned from the Client Acquisition team. Your role will primarily focu ...

  • Insight Global

    Accounting Manager

    1 week ago

    Insight Global Doral, United States

    This hands-on role will encompass both the preparation of financial accounting and management reporting information. The Accounting Managers primary responsibility will be to own the preparation of financial information and manage the close process. The individual will also be re ...