Director,Special Project/Community Engagement - Long Beach, CA, United States - Goodwill Southern Los Angeles County

Description

Job Description

Job Description

Director of Special Projects and Community Engagement

About Goodwill SOLAC:

Goodwill, Southern Los Angeles County (SOLAC) is a 501(c)(3) nonprofit organization that transforms donated goods into job training, education, and placement services for individuals with barriers to employment. Goodwill SOLAC serves 22 cities and communities throughout Southern Los Angeles County.

Our skills training, education, job preparation, and placement programs build lives, families, and communities—one job at a time. Placing individuals in productive and competitive employment fills them with the value, joy, and dignity of a paycheck. We believe that putting people to work benefits the individual and the community's economic vitality through taxes, spending power, real estate values, quality of life, and relief from social services and welfare systems.

Goodwill SOLAC is one of 154 independent Goodwill's with membership in Goodwill Industries International. Goodwill SOLAC's campus in Long Beach houses its administrative offices, training programs, processing operations, transportation fleet, LiNKS Sign Language & Interpreting Services, retail store, and e-commerce operations.

Goodwill is a culturally diverse and inclusive organization. We are a proud equal-opportunity employer. We are committed to fair hiring practices and creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status, or veteran status.

Role Overview:

This position reports to the Senior Vice President of Sales Operations and Marketing. The Director of Special Projects and Community Engagement will be responsible for planning, implementing, and executing a wide range of initiatives that align with Goodwill Southern Los Angeles County's strategic goals and objectives. This position leads and supports marketing, community relationship building, donation drives, and social events and uses these events to tell our story and strengthen Goodwill SOLAC's marketing and social media presence.

This leadership position requires exceptional organizational, analytical, and communication skills.

Exemplary Duties/ Responsibilities:

• Develop and lead the division's special projects strategy in alignment with company objectives.
• Lead agency marketing efforts in conjunction with CEO, SVP and marketing consultants.
• Project lead for special events; EcoCouture, Power of Work, New Store and Donation Center Openings.
• Plan and execute projects from initiation to completion, ensuring on-time delivery, within budget, and meeting quality standards.
• Identify project goals, objectives, and key performance indicators (KPIs) in collaboration with division leadership.
• Manage project budgets, resources, and timelines, making adjustments as necessary to ensure successful project outcomes.
• Collaborate with cross-functional teams to define project scope, deliverables, and milestones.
• Foster effective communication and collaboration among team members to ensure project success.
• Evaluate project performance and identify areas for improvement, implementing corrective actions as needed.
• Proven experience in managing and delivering complex projects.
• Excellent leadership and team management skills with the ability to inspire and motivate teams to achieve project objectives.
• Strong strategic thinking and problem-solving abilities with a focus on results and continuous improvement.
• Exceptional organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal, with the ability to effectively present information.
• Strong analytical and decision-making skills, with the ability to gather and interpret data to drive project decisions.
• Ability to thrive in a fast-paced, dynamic environment, adapting to changing priorities and deadlines.
• Strong negotiation and conflict resolution skills.
• Strong business acumen and understanding of project management principles and methodologies.
• Performs other related duties as required and assigned

DIRECTOR OF SPECIAL PROJECTS AND COMMUNITY ENGAGEMENT QUALIFICATIONS :

Minimum Qualifications:

• Bachelor's degree in business administration, project management, or equivalent experience leading community events for an organization, lead event planner experience, donation drive leadership experience.
• Proven experience as a project manager or director of special projects, with a minimum of 5 years in a leadership role.
• Experience managing and working with cross-functional teams.
• Demonstrated success in delivering projects on time, within budget, and meeting quality standards.
• Excellent interpersonal skills and the ability to build relationships and collaborate effectively with diverse teams.
• Must possess a valid California motor vehicle operating license and must be willing to use their vehicle in the course of employment.

Preferred Qualifications:

• PMP (Project Management Professional) certification is preferred.

Core Competencies II:

To perform the job successfully, an individual should demonstrate the following competencies:

• Confidentiality – Understands and adheres to high-level confidentiality in all work-related information discussions and information sharing in all board meetings and by the senior leadership team.
• Ethics and Values – Adheres to Goodwill core values and beliefs during times of strength and opportunities and acts in line with those values.
• Problem-Solving – Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics, people, and situations
• Task Management –Communicates changes and progress; completes projects on time and budget.
• Technical Skills – Pursues training and development opportunities; strives to build knowledge and skills continuously; shares expertise with others
• Customer Service – Responds promptly to customer needs; solicits employee feedback to improve service; responds to requests for service and assistance; meets commitments.
• Interpersonal Skills – Listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things
• Verbal Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills effectively; participates in meetings.
• Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others' views; welcomes feedback; contributes to building a positive team spirit; promotes inclusiveness; puts team success above own interests; supports everyone's efforts to succeed.
• Diversity –Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment. Must be able to work with diverse cultures and those with barriers to employment, including disabled populations.

This job posting should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.