IT Systems Analyst - Anaheim, United States - EOI Service Company
EOI Service Company
Anaheim, United States
Verified Company
2 weeks ago
Description
:Job Summary:
EOI Service Company, a national benefits communication and enrollment firm, has a unique opportunity for an Insurance Systems Analyst in our Anaheim office (or a remote location).
The Systems Analyst will be an integral part of EOI's information technology team, leading efforts to utilize technology in client annual benefits enrollment projects.
Requirements:
Duties/Responsibilities:
Support Selerix and Bswift technology implementations, in accordance with company standard operating procedures, processes, and documentation
This includes:
- Coordinates with managers and users to identify systems problems; assesses severity of the issues and prioritizes responses as appropriate.
- Partner with project coordinators and other internal and external team members and clients as part of new implementation and ongoing client support duties
- Manage client import/exports, payroll/carrier files, and discrepancy reports
- Provide oncall technical support and responses to inquiries regarding EDI vendor feeds
- Actively solve data production technical problems, working to reduce future technical errors by partnering with team members to discuss actionable resolutions
- Routinely conduct analysis of data transactions
- Make recommendations for the resolution of production problems
- Work with thirdparty compliance approval
- Quality and control management of Selerix and Bswift
- Training client HR partners on Selerix and Bswift software and processes
- Maintain Selerix and Bswift system for accuracy
- Audit excel and text files
- Knowledgeable in Visual Basic scripts but not limited to that language
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with a proven ability to collaborate with a team.
- Excellent analytical and problemsolving skills.
- Extensive knowledge of computer systems and programming.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
- Proficient with or able to quickly learn systems and software used by the organization.
- Familiarity with standard concepts, practices, and procedures within the benefits management and administration industry
- Excellent communication, project management, time management, planning, organization, and multitasking skills
- Proficiency in Microsoft Excel, Microsoft Access, and Word
- Ability to perform a variety of tasks while managing priorities to meet internal and external client deadlines within results driven environment
- Ability to work well under pressure, especially during high volume client implementation periods
- Ability to work with different internal teams to deliver results to clients in a professional manner
- Ability to listen to feedback and adjust communication style dependent upon the audience
- Ability to think critically and develop creative business solutions to meet clients' needs
- Ability to identify and implement process improvements
- Proven analytical, evaluative, and problemsolving abilities
- Keen attention to detail
Education and Experience:
- Requires a bachelor's degree or equivalent, preferably in business administration, computer science, or information systems.
- 23 Years of insurance experience
- 12 Years of Bswift experience
- 12 Years of Selerix experience
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Prolonged periods of time staring at a computer screen.
- Must be able to lift up to 20 pounds at times.
- Periodic bending, stretching, and reaching.
EOI is a small company that offers a career path including engagement with senior leaders, participation in company innovation, broad exposure to the industry, and opportunity to learn.