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    Human Resources Business Partner - Orlando, United States - HealthPlanOne

    HealthPlanOne
    HealthPlanOne Orlando, United States

    Found in: Lensa US 4 C2 - 3 days ago

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    Description
    Human Resources Business Partner page is loaded

    Human Resources Business Partner

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    locations

    Tampa, FL

    St. Petersburg, FL

    Orlando, FL

    time type

    Full time

    posted on

    Posted 7 Days Ago

    job requisition id

    JR772


    HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives.

    We are committed to making the shopping process simpler. Our mission has never been more important than it is today.

    The Human Resources Business Partner will support the human resources department initiatives and is responsible for the daily oversight of a wide spectrum of HR needs.

    The HRBP will provide oversight, support, guidance, and resolution in employee relations matters, leadership coaching, employee compensation and benefits, performance management issues, policy matters, administration, and coordination of staffing.

    Will actively partner with the sales and operations management to drive retention and engagement.


    Duties/Responsibilities:
    Partner closely with operations leadership through regular team meetings, 1:1 meetings, etc. to maintain a detailed understanding of business objectives and ensure alignment of HR goals/objectives
    Provide counsel to leadership on applicable human resources policies, federal and state laws, recommend strategies on employee relations and performance management issues
    Lead goal setting/performance review process annually to include coaching and feedback to leaders
    Conduct annual talent reviews with leadership to identify high potential performers and assist with development plans as needed
    Provide supervisor coaching to identify low performers and assist with performance improvement plans or exit strategies
    Partner with training and development team to create and deliver leadership programs for all supervisors and above
    Help drive HR communication plan annually, including

    recommending/developing

    proactive solutions to increase engagement and retention
    Support the company's Diversity, Equity, and Inclusion objectives through regular review of data points and participation in DEI council initiatives
    Manage the investigation and response process in coordination with legal counsel to respond to agency complaints/audits
    Investigate and respond to employee issues, make disciplinary action recommendations, collaborating with HRBP team as appropriate
    Support benefits department on the coordination of the benefits annual open enrollment process and corresponding annual activities
    Oversee the FMLA, ADA, and STD processes and act as liaison between 3rd party vendor/leadership to monitor usage and coordinate return to work
    Work closely with HR Operations Manager to identify trends and metrics used to drive performance, measure success, develop solutions
    Provide leadership with KYT reporting and learning sessions to assist with performance discussions and improve engagement/retention
    Provide support for new employee onboarding sessions, coordinating with other internal departments to ensure a world class new hire experience
    Complete special projects as needed throughout the year
    Participate in educational opportunities to stay informed of trends and changes in the climate (national and local SHRM membership, certifications, training)
    Model company values through a spirit of continuous improvement and innovation and the desire to provide value-added services in support of business objectives
    Performs other related duties as assigned

    Required Skills/Abilities:
    Bachelor's degree in human resources or other business-related discipline
    7+ years previous human resource leadership experience
    Strong employee relations background
    Working knowledge and demonstrated experience implementing HR best practices
    Demonstrated ability to work productively and independently in a fast-paced environment with excellent attention to detail
    Strong leadership, analytical, interpersonal, communication, problem solving, and creative thinking skills
    Some travel may be required (


    Preferred Skills/Abilities:
    PHR/SPHR Certification
    Previous experience in a call center/sales environment

    Physical Requirements:
    Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle or office environment (constant noise, fluorescent overhead lighting)

    Our centers are consistent with CDC guidelines and align with local government orders pertaining to all Company physical locations in relation to COVID-19.

    Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications.

    HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law.

    HealthPlanOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at

    About Us

    Our Story

    HPOne was started in 2006 with a singular vision: create custom sales, marketing and contact center solutions exclusively for the health and Medicare insurance products.

    Since our beginnings, HPOne has grown dramatically. We may be bigger in size, but our focus on optimizing health insurance consumer interactions has never been clearer.

    We have become one of the highest performing marketing, member acquisition and retention companies in the industry, the largest producer of exclusive Medicare leads, and have expanded into nine locations serving consumers seeking Medicare and health insurance in every state.

    Our mission continues to be finding the right plans that fit our customer's needs and supporting those customers through enrollment.

    Year after year we will remain available to customers to make sure they are still satisfied with their plans, or if life changes require new solutions for their healthcare.

    Our Culture
    We are a fast-growing company in an industry that is rapidly changing. But a relentless focus on having the most qualified and engaged employees will never change.
    The HPOne environment encourages collaboration, transparency, open dialogue, and professional growth.

    Employees routinely describe HPOne as "welcoming," "innovative" and "motivational." We treat employees across the entire organization like trusted colleagues, regularly seeking broad input to design what we know to be the best operation in the industry.

    An entrepreneurial spirit is in our DNA. We require excellence in every task that we undertake.

    All contributions are valued and everyone on staff pitches in to create a culture where success is the standard and challenges are seen as an opportunity to learn and grow.

    Every employee - from agents to programmers and senior management - is aligned around the central objective to deliver the most value for consumers.

    #J-18808-Ljbffr
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