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Brea

    Marketing Assistant - Brea, United States - Brea Endodontics

    Brea Endodontics
    Brea Endodontics Brea, United States

    3 weeks ago

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    Description

    Location/Org Data : Brand Logo:

    Overview:

    Job Description:

    Core duties and responsibilities include the following. Other duties may be assigned.

    • Go into referring offices to market our office. Consistently provides an upbeat and welcoming atmosphere during visits.
    • Provide gifts and any updates or changes to the office given by the practice manager.
    • Makes appropriate changes in the system of any changes in the referring office.
    • Responsible for building rapport with referring offices front desks and Doctors.
    • Remember specific information about each office to bring up in conversation.
    • Bring referral cards to any office in need.
    • Maintains a positive and team-focused mindset to ensure a consistently high level of collaboration daily.

    Please note that additional responsibilities may be assigned.

    Responsibilities:

    Competencies/Skills:

    Customer Engagement

    Develop Referrals

    Market Research

    Marketing Communications

    Marketing Strategy

    Qualifications:

    To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    EDUCATION:
    High school diploma or equivalent

    EXPERIENCE:
    Customer Service experience required

    Dental Marketing experience preferred

    COMPETENCIES:
    To perform the job satisfactorily, an individual should demonstrate the following competencies:
    ? Technical Skills Assesses own strength and weaknesses; pursues training development opportunities; strives to continuously build knowledge and skills; shares expertise with others
    ? Customer Service Manages difficult or emotional situations; responds promptly to office needs; solicits office feedback to improve service; responds to requests for service and assistance; meets commitments
    ? Interpersonal Skills Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others ideas and tries new things
    ? Oral Communications Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions
    ? Written Communication Writes clearly and informatively; able to read and interpret written information
    ? Quality Management Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
    ? Diversity Shows respect and sensitivity for cultural differences; promotes a harassment-free environment
    ? Ethics Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values

    ? Organizational Support Follows policies and procedures; completes administrative tasks correctly and on time; supports organizations goals and values; respects diversity
    ? Planning/Organizing Prioritizes and plans work activities; uses time efficiently
    ? Professionalism Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
    ? Quality Demonstrates accuracy and thoroughness; monitors own work to ensure quality
    ? Safety and Security Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
    ? Adaptability Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
    ? Attendance/Punctuality Is consistently at work on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
    ? Dependability Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan

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