- Personalized 1:1 Coaching: You'll have the opportunity to engage in personalized coaching sessions with your People Leader. These sessions will provide you with valuable insights, guidance, and support as you navigate your role within our organization.
- Live-Virtual Webinars: Engage in live-virtual webinars hosted by department and system experts. These interactive sessions cover essential topics relevant to your role, fostering a deep understanding of our processes, practices, and industry standards.
- Self-Paced Learning Plans: We understand that everyone learns differently. That's why we've curated self-paced learning plans that allow our Team Members to take control of their learning journey at a pace that works best for them.
- Foundational Learnings (First Two Weeks): The initial phase of your onboarding journey focuses on laying the groundwork for success. You'll dive into the most foundational learnings essential for excelling in your role, ensuring a solid understanding of key concepts and practices.
- Advanced Learnings (First 30-90 Days): As you progress in your role, you'll embark on a deeper dive into more advanced topics tailored to your specific responsibilities. This phase empowers you to expand your skills, tackle challenges, and excel in your role with confidence.
- Drive Patient appointment and clinic revenue generation by making outbound & follow up calls to potential and existing patients.
- Greet all patients and obtain potential referrals. Understand current marketing promotions.
- Data entry and appointment scheduling using company scheduling protocols and internal scheduling database software.
- Keep our office patient ready by managing our office supply inventory per company approved lists.
- Manage an accurate account of petty cash, bank deposits and credit transactions.
- Maintain hearing aid inventory.
- Work with patient directly to collect all insurance documentation and understand current HIPAA laws.
- High School Diploma or equivalent; Associate degree preferred but not required
- Minimum of 1 year of previous front office, preferably in a customer service or sales setting
- Superior multitasking and time management discipline
- Ability to work independently and collaboratively with staff and support services
- Skilled in handling sensitive matters and patients with tact, courtesy, and discretion
- Technically savvy with computer and systems including intermediate knowledge of MS Office Suite specifically word and excel.
-
Care Coordinator
2 weeks ago
Omni Community Health Inc. Murfreesboro, United StatesJob Description · Job DescriptionPosition Title: Care Coordinator I THL · Text to Apply Code OVI554 · Join the OMNI Family · Do you want to be a part of a team that improves lives, empowers people, and strengthens communities? · Want to be a thought leader and change maker? If y ...
-
Care Coordinator Job, Full Time, Primary Care
3 weeks ago
Sanitas Medical Center Murfreesboro, United States Full timeJob Description Job Description Sanitas Medical Center is hiring a Full Time RN- Care Coordinator for our Tennessee - Murfreesboro facility in Murfreesboro, TN.The Care Coordinator will ensure smooth patient flow throughout the day by scheduling/rescheduling patient appointments, ...
-
Care Coordinator Job, Full Time, Primary Care
4 weeks ago
Sanitas Medical Center Murfreesboro, United States Full timeJob Description · Job Description Sanitas Medical Center is hiring a Full Time RN- Care Coordinator for our Tennessee - Murfreesboro facility in Murfreesboro, TN. · The Care Coordinator will ensure smooth patient flow throughout the day by · scheduling/rescheduling · patient ...
-
Sanitas Medical Center Murfreesboro, United States Full timeJob Description · Job DescriptionSanitas Medical Center is hiring a Full Time RN- Care Coordinator for our Tennessee - Murfreesboro facility in Murfreesboro, TN. · The Care Coordinator will ensure smooth patient flow throughout the day by scheduling/rescheduling patient appointm ...
-
transitions care coordinator
3 weeks ago
NHC Murfreesboro, TN , USA, United StatesPosition: Transitions Care Coordinator · NHC HomeCare is looking for a Transitions Care Coordinator to join our team serving our Metro Nashville area. The Transitions Care Coordinator serves to facilitate a seamless transition for patients transitioning from a facility to the Hom ...
-
Transitions Care Coordinator
2 weeks ago
National Health Corporation Murfreesboro, United StatesJob Description · Job DescriptionPosition: Transitions Care Coordinator NHC HomeCare is looking for a Transitions Care Coordinator to join our team serving our Metro Nashville area. The Transitions Care Coordinator serves to facilitate a seamless transition for patients transitio ...
-
OCH00720 OCH Care Coordinator I THL
2 weeks ago
Omni Community Health Inc. Murfreesboro, United StatesJob Description · Job DescriptionPosition Title: Care Coordinator I THL · Join the OMNI Family · Do you want to be a part of a team that improves lives, empowers people, and strengthens communities? · Want to be a thought leader and change maker? If yes, then look no further. · O ...
-
customer care coordinator
3 weeks ago
Numotion Tennessee, USA, United StatesJob Description · By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheel ...
-
Customer Care Coordinator
4 weeks ago
GuildQuality Franklin, United StatesCreated: Apr 3rd 2021 **Customer Care Coordinator** · Full-time employee Franklin, TN · This position is primarily responsible for responding quickly and courteously to all homeowner calls, requests, and complaints. Coordinates subcontractors and Customer Care Field Representat ...
-
Care Coordinator, Hybrid
2 weeks ago
PopHealthCare Brentwood, United StatesJob DetailsJob LocationFranklin, TNPosition Type1 - Full-Time (30+hrs)Salary Range$ $21.36 HourlyDescriptionJob Summary:The Hybrid Care Coordinator (CC) is a critical member of the clinical care team. He/she is office-based and responsible for providing administrative support to ...
-
Care Coordinator, Hybrid
2 weeks ago
PopHealthCare Brentwood, United StatesJob Details · Job Location · Franklin, TN · Position Type · 1 - Full-Time (30+hrs) · Salary Range · $ $21.36 Hourly · Description · Job Summary: · The Hybrid Care Coordinator (CC) is a critical member of the clinical care team. He/she is office-based and responsible for pr ...
-
Patient Care Coordinator
6 days ago
Tennessee Fertility Institute LLC Franklin, United StatesJob Description · Job DescriptionTennessee Fertility Institute (TFI) is a leader in treating fertility patients in Illinois by combining decades of experience with state-of-the-art technology. AFM is also known for providing compassionate patient care and individualized treatment ...
-
Patient Care Coordinator
2 days ago
Castle Dental Franklin, United StatesOverview · As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to sched ...
-
CHOICES Care Coordinator
1 day ago
BlueCross BlueShield of Tennessee Lebanon, United StatesPerforms intake and enrollment assessments, person-centered planning, and ongoing maintenance and monitoring of overall service provision and each members well-being. · Job Description: · Job Responsibilities · Partnering with members and families to identify needed supports a ...
-
Behavioral Health Care Coordinator
1 day ago
Clarvida Smyrna, United States· Behavioral Health Care Coordinator · About your Role · The Care Coordinator I provides intervention, manages client cases and acts as a resource link to children and families who desperately need assistance. Assist in case Management of children of children and take an activ ...
-
Progressive Care Clinical Nurse Coordinator
2 weeks ago
TriStar Summit Medical Center Careers Hermitage, United States Full timeDescription · Introduction · Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At TriStar Summit Medical Center our nurses set us apart from any other healthcare provider. We are seeking a(an) Progressive Care Cl ...
-
Customer Care Coordinator
4 weeks ago
Wallenius Wilhelmsen Smyrna, United StatesOverview: · Customer Care Account Coordinator · See yourself at Wallenius Wilhelmsen. We collaborate, we care, we challenge every day to keep the world in motion and transform logistics into a zero- emissions, carbon-free industry. Join us and make it happen · Enjoy working ar ...
-
Progressive Care Clinical Nurse Coordinator
2 days ago
TriStar Summit Medical Center Hermitage, TN, United StatesDescription · Introduction · Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At TriStar Summit Medical Center our nurses set us apart from any other healthcare provider. We are seeking a(an) Progressive Care ...
-
Customer Care Coordinator
3 weeks ago
Ingram Content Group La Vergne, United States**Customer Care Coordinator** · 14 Ingram Blvd, La Vergne, TN 37086, USA · Full-time · **Job Description** · is hiring for a **Customer Care Coordinator** to contribute to our **Customer Care** team in **LaVergne, TN** just outside Nashville. The Customer Care Coordinator mai ...
-
Patient Care Coordinator
3 weeks ago
Infusion Center of Indiana Shelbyville, United StatesJob Description · Job DescriptionVida Oncology is a high performing practice that is committed to our patients and their families. We are dedicated to treat each of our patients like the treasured individuals that they are. The practice offers a diverse environment to its employe ...
Patient Care Coordinator - Murfreesboro, United States - HearingLife
Description
Patient Care Coordinator
Job Locations
US-TN-Murfreesboro
Job System ID
# of Openings
1
Overview
Who WE Are:
HearingLifeis a national hearing care company and part of the Demant Group, a global leader in hearing healthcare builton a heritage of care, health and innovation since 1904.HearingLifeoperates more than 600 hearing care centers across 42 states.
Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.
Onboarding Objective:
At HearingLife, we're committed to empowering our Team Members to excel in their roles from day one.
We believe in providing a comprehensive onboarding program designed to equip individuals with the knowledge and skills necessary for success.
As a leader in the hearing healthcare industry, we pride ourselves on fostering a supportive and collaborative work environment where every Team Member can thrive.
WhatMakes Our Onboarding Program Exceptional:
Our Unique & Tailored Approach:
Responsibilities
Who YOU Are:
You will act as the face of our retail clinics located around the country and in local communities. The Patient Care Coordinator strives to ensure a positive patient experience and to help more people hear better.
In addition, the Patient Care Coordinator supports the clinic by helping to achieve revenue goals by attracting new Patients, managing the administrative and operational functions and coordinating Patient interactions and needs.
Qualifications
We are Excited About You if:
You have exceptional professionalism and can clearly articulate with our patients in face to face, verbal and written communications. This role is fast paced and requires you to have both a strong organization and sales mindset.
As the face of our office, you will need proactive customer service skills and the ability to exhibit friendly and courteous behavior in all patient interactions.
Benefits:
Paid time off / Company paid holidays / floating holidays
Health/Medical/Dental/Vision
Competitive 401(k) Program
Exclusive Discounts & Programs
Education Expense Reimbursement
Basic life and AD&D insurance
DMIT Program:
Dive deep into management insights.
Amplify Leadership Program:
Get one-on-one guidance and real-world exposure to grow and excel as a Leader.
A Thriving, Positive Environment:
We live our
Core Values:
We Create Trust, We are Team Players, We Apply a Can-Do Attitude and We Create Innovative Solutions.
We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.
#LI-JG1
#LI-ON
