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    Care Coordinator, Hybrid - Brentwood, United States - PopHealthCare

    PopHealthCare
    PopHealthCare Brentwood, United States

    3 weeks ago

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    Description
    Job Details

    Job Location
    Franklin, TN

    Position Type
    1 - Full-Time (30+hrs)

    Salary Range
    $ $21.36 Hourly

    Description

    Job Summary:

    The Hybrid Care Coordinator (CC) is a critical member of the clinical care team. He/she is office-based and responsible for providing administrative support to the clinical team as they provide cost-effective, high-quality health care for patients. Responsible to the clinical team and reports to the Care Coordination Supervisor.
    • Provides in-office support 3 days a week at a minimum- this includes but not limited to: Outbound mailings, sorting and scanning incoming mail as appropriate.
    • Compile, process, and maintain external medical record requests.
    • Provide administrative support to the clinical care team.
    • Answers incoming phone calls for general inquiries and redirect as appropriate.
    • Route incoming faxes and assign as appropriate.
    • Assist with the implementation or finalization of patient orders that do not require an RN to complete.
    • Facilitate medical records management for outside documents that are critical for patient management, i.e. laboratory results, discharge summaries, medical documentation from specialists and primary care provider.
    • Support scheduling appointments and reminder calls or texts.
    • Assist with referrals and referral management
    • Assist with follow-up to ensure needed DME is ordered and delivered.
    • Support a variety of data entry functions.
    • Provide oversight for all Care Coordination functions including but not limited to orders, referrals, disenrollment, scheduling, error processing, medical records and consent uploading, mail retrieval and sorting, email processing, etc.
    • Complete other duties that support the clinical care team as assigned
    Qualifications
    • Minimum of a High School diploma
    • Exceptional verbal and written Communication skills
    • Understanding of medical terminology
    • Completion of a Medical Terminology course preferred
    • Medical office experience preferred
    • Strong work history
    • Working knowledge of computers and ability to manage data within an electronic system
    • Five years of work experience preferred
    • Able to be on the phones throughout the day
    • Must be able to commute to the office
    PopHealthCare is an equal opportunity/equal access employer fully committed to achieving a diverse workforce.


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