-
Patient Care Coordinator
11 hours ago
Sonova Franklin, TN, United StatesWho we are · You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world At Sonova we create sense by bringing sound to life. Our i ...
-
Patient Care Coordinator
3 days ago
Sonova Franklin, United StatesWho we are · You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world At Sonova we create sense by bringing sound to life. Our ...
-
Patient Care Coordinator
20 hours ago
Castle Dental Franklin, United StatesOverview · As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to sched ...
-
patient care coordinator
5 days ago
Sonova Franklin, TN, United StatesTaylor Hearing Centers, part of Alpaca Audiology · Location: Franklin, TN · 4091 Mallory Ln , Suite 122, Franklin, TN 37067 · Current pay: $ an hour + Sales Incentive Program · Hours: Monday-Friday 8:30am-5:00pm · Are you looking for an opportunity to make a difference? Are you c ...
-
Patient Care Coordinator
2 days ago
Castle Dental Franklin, United StatesOverview: · As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to sche ...
-
managed care coordinator
1 day ago
American Health Partners Franklin, TN , USA, United StatesJOB SUMMARY: · This position is responsible for receiving, screening and processing all managed care authorizations on recertification as well as requested part B authorizations. · ESSENTIAL JOB DUTIES: · To perform this job, an individual must accomplish each essential function ...
-
RELIVE Health Brentwood Franklin, United StatesJob Description · Job DescriptionBenefits:Bonus based on performance · Competitive salary · Employee discounts · Training & development · Paid time off · Job Summary · The Client Care Coordinator, known in the Relive organization as a Client Advocate, is responsible for educating ...
-
Care Coordinator
2 days ago
Evergreen Nephrology Nashville, United StatesWHO YOU AREYou are devoted and compassionate, and enjoy being on the front lines of healthcare, changing the lives of your patients. You're passionate about digging in to get to the root cause of a patient's conditions, remove social determinants of healthcare, and ensure the hig ...
-
Care Coordinator
2 days ago
Athena Care Inc Nashville, United StatesJob Type Full-timeDescriptionAbout Athena Care:At Athena Care, our mission is to improve access to quality mental health care so that people can live happier, healthier, more productive lives. Our vision is to create the leading mental health services platform in Tennessee and ne ...
-
Care Coordinator
6 days ago
Athena Care Inc Nashville, United StatesJob Type · Full-time · Description · About Athena Care: · At Athena Care, our mission is to improve access to quality mental health care so that people can live happier, healthier, more productive lives. Our vision is to create the leading mental health services platform in Te ...
-
Ambulatory Care Coordinator
4 days ago
Maury Regional Health Columbia, United StatesTitle:Ambulatory Care Coordinator - Accountable Care Services Location:MRMG Central Processing Office Position Shift:Full-Time Position Summary:The Ambulatory Care Coordinator coordinates care across the healthcare continuum · Acts as a liaison between the patient, family/caregiv ...
-
Coordinator, Patient Care
2 days ago
Vanderbilt University Medical Center Nashville, United States**Discover Vanderbilt University Medical Center:** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is ...
-
Patient Care Coordinator
6 days ago
Vanderbilt Health Nashville, United StatesDiscover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a p ...
-
customer care coordinator
4 days ago
Wallenius Wilhelmsen Logistics Americas, LLC Smyrna, TN , USA, United StatesCustomer Care Account Coordinator See yourself at Wallenius Wilhelmsen. We collaborate, we care, we challenge every day to keep the world in motion and transform logistics into a zero- emissions, carbon-free industry. Join us and make it happen Enjo Care Coordinator, Customer Car ...
-
Ambulatory Care Coordinator
5 days ago
Maury Regional Hospital Columbia, United StatesTitle:Ambulatory Care Coordinator - Accountable Care Services Location:MRMG Central Processing Office Position Shift:Full-Time Position Summary:The Ambulatory Care Coordinator coordinates care across the healthcare continuum · Acts as a liaison between the patient, family/caregiv ...
-
patient care coordinator
4 days ago
Vanderbilt University Medical Center Nashville, TN , USA, United States**Discover Vanderbilt University Medical Center:** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is ...
-
transitions care coordinator
1 day ago
NHC Murfreesboro, TN , USA, United StatesPosition: Transitions Care Coordinator · NHC HomeCare is looking for a Transitions Care Coordinator to join our team serving our Metro Nashville area. The Transitions Care Coordinator serves to facilitate a seamless transition for patients transitioning from a facility to the Hom ...
-
customer care coordinator
5 days ago
Wallenius Wilhelmsen Smyrna, TN, United StatesOverview · Customer Care Account Coordinator · See yourself at Wallenius Wilhelmsen. We collaborate, we care, we challenge every day to keep the world in motion and transform logistics into a zero- emissions, carbon-free industry. Join us and make it happen · Enjoy working around ...
-
Ambulatory Care Coordinator
2 days ago
Maury Regional Hospital Columbia, United StatesTitle: Ambulatory Care Coordinator - Accountable Care Services · Location: Maury Regional Medical Group Plaza - Columbia, TN · Position Shift: Full Time Days M-F Hybrid Schedule · Position Summary: · The Ambulatory Care Coordinator coordinates care across the healthcare conti ...
-
Customer Care Coordinator
2 days ago
Genesco Nashville, United States** Customer Care Coordinator** · **Job Category****:** Customer Service **Requisition Number****:** ACCOU001490 Showing 1 location **Job Details** · **Description** · **The Ideal Candidate** · The primary function of the Customer Care Coordinator position is to build and main ...
Customer Care Coordinator - Franklin, United States - GuildQuality
Description
Created: Apr 3rd 2021 **Customer Care Coordinator**
Full-time employee Franklin, TN
This position is primarily responsible for responding quickly and courteously to all homeowner calls, requests, and complaints. Coordinates subcontractors and Customer Care Field Representatives with all efforts in assisting homeowners in resolving Customer Care issues.
Responds to all incoming homeowner calls.
Processes all Customer Care requests.
Creates and processes work orders.
Is accessible to all field personnel.
Maintains continuous correspondence with homeowners and all field personnel.
Keeps homeowners files current.
Files and posts follow-ups from field representatives on daily basis.
Creates and distributes homeowner manuals and walk-through packets.
Maintains strong rapport with builders, customer care field representatives and subcontractors.
Generates letters to homeowners in timely manner.
Attends daily and weekly update meetings.
Provides 24 hour homeowner phone call response.
Senior position generally has more experience and has greater responsibilities;
Resolves more difficult issues by liaising with staff members, other departments, and homeowners;
May assist other Coordinator(s);
May troubleshoot systems issues; and may develop/generate ad-hoc reports from systems to support Department.
Performs other duties assigned by Customer Care Executive.
High school graduate or equivalent.
At least two years customer service experience.
**Application URL:**