Project Manager I - Littleton, United States - RF-SMART, a division of ICS

RF-SMART, a division of ICS Littleton, United States

4 days ago

Description

Project Manager I, RF-SMART for NetSuite Services

We Exist to Transform our Customers and Change Lives

Summary

The Project Manager will be responsible for the management and oversight of projects on the NetSuite Services Implementation Team. The Project Manager is expected to perform active oversight for customer projects assigned.

This requires excellent management and organizational skills to coordinate with entire team and to prioritize tasks and ensure projects are completed successfully within given deadlines and budget.

Essential Duties And Responsibilities

Reports to the Senior Project Manager
Generate and deliver project plans, status reports, and cost estimates to customer
Provide regular status updates to internal team/Leadership
Maintain project issue logs and action items
Enforce standards established within department such as timesheet entry, Statements of Work, Change requests, project tracking, and development tracking
Tracking of Project Support cases and enhancements within Jira
Track completion and delivery of project deliverables
Submits requests for Statements of Work/Change Orders
Conduct regular audits of budget to actual for team's projects and work with team to proactively request additional hours as necessary
Assist in transitioning Production Live accounts to the CS&S group
In coordination with Business Analyst proactively identify and address Customer escalations or Project risk
Travel up to 20%

Education And Experience

A Bachelor's degree in a related field or equivalent work experience
Project Management and/or consulting experience, knowledge of ERP implementation process preferred
Smartsheet, Jira, and Open Air preferred
Excellent written and verbal communication skills
Excellent presentation skills
Customer satisfaction driven
Word, Excel, PowerPoint, Microsoft Project skills
Experience with ERP systems – NetSuite preferred
Successful experience working as part of a team

General Information

The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job.

As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required.

RF-SMART is an Equal Employment Opportunity Employer (EEO)

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