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    Territory Service Manager - Fresno, United States - Zodiac Pool Systems

    Zodiac Pool Systems
    Zodiac Pool Systems Fresno, United States

    4 weeks ago

    Default job background
    Description
    re you someone with high degree of technical knowledge? Do you enjoy working out in the field with like-minded service and sales professionals managing,

    networking,

    and troubleshooting? Do you go above and beyond for customers? If so, we are hiring a

    Territory Service Manager

    and would love to talk to you

    The territory will cover the greater Central Valley area.

    WHAT YOU WILL CONTRIBUTE
    The ideal candidate will be

    an individual

    with exceptional organization

    al

    skills,

    a high level of technical aptitude, effective communicator and be comfortable with

    administrative

    functions.

    This

    person

    will

    be the eyes and ears out in the field, reporting back to corporate on product specifics, customer feedback, etc.


    Additionally, you will:
    Recruit

    and managing a network of independent Contract Service Centers

    (CSC)

    .
    Negotiate

    labor and travel rates with each individual center and for training

    employees

    of Contract Service Center.
    Respond

    quickly to and communicat

    e

    clearly with Sales team

    within territory boundaries

    .
    Provide a

    high level of support to sales efforts.
    T

    roubleshoot product

    problems at a customer location on occasion.
    W

    o

    rk with Service Department at Corporate

    to ensure CSC rates are accurate and contracts are up to date.
    Responsible for identifying product probl

    ems and reporting them back to Corporate

    on a timely basis

    .
    Handle

    homeowner, builder, and service company complaints in the field, as required.
    Develop & c


    onduct both classroom and in field training for dealers and warranty centers to promote the proper installation and troubleshooting of pool equipment.


    WHAT WE SEEK
    5


    • years'
    experience with mechanical equipment installation & troubleshooting.
    Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals,
    Possess

    effective business writing skills, write routine reports and correspondence

    .
    Speak effectively before groups of customers or employees of organizations.
    A

    bility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area,

    circumference

    and volume

    .
    Excellent communication and interpersonal skills.
    Proficient in Word, Excel, PowerPoint

    .
    Experience with Salesforce or other CRM software is a plus.
    P

    ool e

    xperience a plus

    .
    Bil

    ingual

    in

    English / Spanish a plus

    .

    EDUCATION
    High School Diploma
    REQUIRED LICENSES/CERTIFICATIONS

    Certified Pool Operator is a plus

    WHAT WE OFFER
    An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes:
    9/80

    work week schedule (EVERY OTHER FRIDAY OFF)
    Flexible vacation
    11 paid Holidays
    Full range of health benefits including medical, dental & vision, short & long-term disability
    401(K) matching (100% of first 3% contributed, 50% of the next 2%)
    Health and wellness programs / gym reimbursement
    Educational assistance up to $7,000 per year
    On-site self-service café / free gourmet coffee stations
    Company sponsored FUN events
    On-site gym, ping-pong, foosball, outdoor bocce ball court, BBQ & firepit
    Generous product discounts

    WHO WE ARE
    Fluidra


    is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally.

    The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry's most recognized and trusted brands

    :
    Polaris,

    Jandy

    , CMP, S.R. Smith, and Zodiac. We also sell products under the Cover

    ‐

    Pools,

    iAquaLink

    , Grand Effects

    ,

    Dell and Nature2 names.

    With these combined resources we're able accelerate innovation in critical areas like energy-efficiency,

    robotics

    and the Internet of Things.
    Our focus is on creating the perfect pool and wellness experience responsibly.

    We take our mission to heart, and our employees embody these guiding principles in everything we do:

    passion for success,

    honesty & trust, customer collaboration,

    teamwork

    and inclusion,

    learn and adapt,

    excellence and innovation.
    Don't meet every single requirement listed? At

    Fluidra

    , we thrive on building an inclusive workspace, so if you are excited about this role and your

    past experience


    doesn't align perfectly, we encourage you to apply anyways You may be just the right candidate for this role or another role in the organization.

    Fluidra

    is proud to be an equal opportunity employer.

    Fluidra

    recruits,

    employs, trains,

    compensates

    and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.
    Expected

    salary

    range is $

    75

    ,000 - $

    95

    ,000.

    Fluidra

    offers a comprehensive total rewards / benefits program that includes base

    salary, annual bonus based on performance of individual and company objectives, competitive 401K matching,

    paid

    vacation and sick time, full range of health benefits, educational assistance, etc. The actual

    salary

    offer will carefully consider a wide range of factors, including skills, qualifications,

    experience

    and location. Your recruiter will provide additional details on our

    compensation

    and total rewards program.
    #zip

    #J-18808-Ljbffr
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