staff services manager i - Fresno, United States - Governor's Office of Business and Economic Development (GO-Biz)

Description

Job Description and Duties

The Office of the Small Business Advocate is established in statute with a number of specified duties to serve as the lead office on entrepreneurship providing small businesses in the State of California with the information and resources needed to succeed in the marketplace and serving as the principal advocate in the state on behalf of small businesses.

Under supervision from the Lead Regional Advisor and indirect supervision from the Regional Advisors, Deputy Director, and Director, Office of Small Business Advocate, the Small Business Local Engagement Specialist ("Specialist") will work to provide outreach and direct small business engagement including in-person presentations and trainings, customer service for inbound support for small business requests, social media execution, concerns and issues, and promote the Office of Small Business Advocate and its programs to the public, focusing on small business-owners. This position is designated as bilingual. The incumbent will be required to utilize bilingual skills at least ten percent (10%) or more of the time while performing the duties of this position. The incumbent may be required to travel occasionally throughout the assigned region (as defined by the current region map), up to 45%.

Position requires residency in Fresno or surrounding counties (Kern, Kings, Madera, Merced, Monterey, San Benito, San Luis Obispo, Tulare).

Ability to speak a second language (bilingual) or American Sign Language preferred, but not required.

This position may be extended to 24 months and/or become permanent.

You will find additional information about the job in the .

Working Conditions

Remote: this position is eligible for a full-time telework schedule under Government Code 14200 for eligible applicants residing in California but the incumbent would be required to travel to headquarters in Sacramento at least once a month and upon request.

#li-remote

Special Requirements

Statement of Qualifications Instructions

Please limit your entire response to no more than one (1) page in length. Application packets received without clearly titled "Statement of Qualifications" will not be considered.The SOQ must address the following in numerical order; do not consolidate responses:

Describe your interest in working with small businesses.

How would you define a small business?

Describe in one sentence the mission of the California Office of the Small Business Advocate.

Exam Information

Unless you have transfer or reinstatement eligibility, please take the Staff Services Manager I exam to obtain eligibility for this position:

Educational Requirements:

If you are using education as your basis of meeting the minimum qualifications, you must provide school transcripts. Diplomas are not accepted in lieu of transcripts. Please review the minimum qualifications by clicking the link under the "Minimum Requirements" section above.

Employment Application:
Interested applicants must fill out the "Employment History" section of the State Application (STD 678) with all relevant experience to be considered for this position. GO-Biz will not review attached resumes in lieu of the Employment History section of the State Application (STD 678). Failure to fill out the Employment History section of the State Application (STD 678) will result in disqualification.

California State Civil Service Employee Benefits Summary Benefit Description​ ​Additional Information ​ New Employee Benefits Orientation Page
Summary review of benefits available to you as a new State Civil Service employee. ​ State Civil Service Act

Review the benefits and protections provided to State Civil Service employees through the State Civil Service Act.

​ Salaries and Civil Service Pay Scales

Information regarding salary ranges for State Civil Service employees, as well as the Civil Service Pay Scales, the official salaries for all state jobs.

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​ Represented Employee Bargaining Contracts

Review the specifics of represented state employee collective bargaining contracts.

​ Retirement

Learn more about the defined benefit plan that is offered to state employees through the California Public Employees' Retirement System (CalPERS) based on years of service, age and final compensation. CalPERS also offers disability retirement, partial service retirement, and death benefits for eligible employees.

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401(k) and 457(b) Plans (Savings Plus)

Offers a voluntary benefit that allows you to contribute to both a 401(k) and a 457(b) plan to enhance your retirement benefit. This allows you to contribute, through payroll deduction, up to twice the amount available to the private sector and most public sector employees. You can contribute on both a pre-tax and an after-tax designated Roth basis that offers you the opportunity to take advantage of tax savings now and in the future.

​ California State Civil Service Employee Benefits Summary - Specific Benefits ​Specific Benefits ​Additional Information

Cash In Lieu of Health and/or Dental Benefits (Cash Option)

Allows you to receive cash in lieu of state-sponsored health and/or dental benefits insurance if you have other qualifying medical and/or dental coverage through a spouse, domestic partner, parent or other source.

​ ​ Common Carrier Travel and Accident Insurance – for Excluded Employees Only

Offers employer-paid accidental death and dismemberment insurance to managers, supervisors and other specified employees who travel on state business.

​ ​ Commute Program

Voluntary benefits that subsidize commuting expenses for eligible employees who commute to and from work using public transportation, vanpools, or bicycles.

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​ Consolidated Benefits (CoBen)

Provides a benefit allowance, rather than specific contribution amounts for health, dental and vision benefits. You may receive additional taxable income each month, depending on the total cost of the benefit plans you choose.

​ ​Consolidated Omnibus Budget Reconciliation Act (COBRA)

Continuation of health, dental, and vision insurance coverage as well as medical reimbursement account for employees and eligible dependents who involuntarily lose coverage.

​ Death Benefits

Benefits available to legal survivors and/or designees of state employees; see "Planning Ahead" handbook.

​Planning Ahead Handbook | ​Dental Benefits

Offers you and your dependents preventive, basic and major dental care coverage through one of several dental plans.

​ Employee Assistance Program

Employer-paid program offers free professional and confidential short-term counseling and referral services to employees and their eligible dependents, as well as valuable information on a variety of topics including financial, legal, and wellness.

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(866) EAP-4SOC

TDD

California State Civil Service Employee Benefits Summary Benefit Description​ ​Additional Information

Group Legal Services Insurance
Voluntary, employee-paid plan that provides comprehensive legal coverage designed to meet most common personal legal needs. Available to eligible employees and their eligible dependents.

TDD

​Group Long-Term Disability Insurance – For Excluded Employees Only

Voluntary, employee-paid plan that replaces a portion of the employee's income in the event the employee is unable to work for six months or longer due to a covered illness or injury.

Health Benefits

Offers you and your dependents a broad range of health insurance plans with the state paying a portion of the premium. CalPERS administers this coverage.

CalPERS Health and Wellness

Promotes a work environment that encourages healthy lifestyle choices, decreases the risk of illness and disease and enhances employee effectiveness and well-being.

​ Long-Term Care Program

Offers coverage through CalPERS for a chronic illness, frailty of old age, or a serious accident. Available to all California public employees, retirees, and their eligible family members.

​ ​Part-time, Seasonal, and Temporary Retirement Program

Offers a retirement savings program for part-time, seasonal and temporary employees who are not covered by CalPERS or Social Security.

​ ​ Reimbursement Accounts

Allows you to set pre-taxed money aside in a reimbursement account to pay for certain kinds of medical and dependent care expenses. You can increase your take home pay and decrease your taxable income.

​ ​ Third-Party Pre-Tax Parking Reimbursement Account Program

Allows you to deduct a specific pre-tax amount for work-related parking fees from your pay. Available to employees who drive a personal vehicle to work or to a location from which the employee commutes to work and pays for parking.

​ ​Vision Benefits

Employer-paid benefit that offers you and your dependents an annual eye examination and an allowance for frames and lenses. An enhanced vision plan is also available which provides higher allowances for certain materials and other benefits.

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