Business Development Manager - Santa Barbara, United States - Language Network

Language Network Santa Barbara, United States

5 days ago

Description

Location:
United States (Preferably California or West Coast)

Position Description:

As Business Development Manager you will target and pursue new business relationships with identified target accounts in the United States, specifically, California.

You will be the on the front-lines of our team and focused on identifying, qualifying, and on-boarding new customers to Language Network.

We target small to medium accounts across the enterprise, healthcare, and government.

80% of this role will be to pursue new accounts, 20% spent on account management on relationships with growth potential.

You must be a self-starter, willing to learn and adapt, and be able to maintain a positive attitude in the midst of adversity.

Business Development Manager will:

Identify, target and pursue qualified opportunities in new customer contacts and key decision makers at all levels in an organization to identify new business opportunities.

This includes all prospect communications, presentations, proposals, follow-up, and bid management.
Be the primary resource at Language Network to qualify new business leads generated from sales development and marketing.
Prepare and present Language Network services and solutions to prospective Clients.

Be the primary external face of Language Network at prospect sites, industry events & trade shows, and on the telephone as prospects consider us.

Ensure the retention, growth and ongoing satisfaction of new accounts by understanding Clients' ongoing, changing, and unexpected needs.
Own and drive competitive bidding events (RFPs) to support new sales activities.

Plan and conduct new business activities with target accounts and lead all Client interactions, including on-site visits, online meetings, and email and telephone interactions.

Effectively demonstrate Language Network technology solutions (IMS and TMS) to prospective Clients.
Contribute input for service improvements and new solution designs by collaborating with Operations and Marketing teams.

Work with Language Network leadership in regularly scheduled meetings to review new customer pursuit activity and present account and territory plans to meet quota expectations.

Regularly prepare and present sales performance reports relevant to the execution of business development activities, quota achievement and prospecting plans.

Maintain and monitor written service agreements for assigned accounts, as well as pricing information in internal drive.
Ensure timely payment of new customer invoices.

Ensure a successful transition of a closed opportunity resulting from sales activities to operations, and act as a liaison and advocate for operations during any new client onboarding.

Metrics
You will be assigned a quota for monthly/quarterly/annual revenue, new customer accounts and sales activities. Achievement of this plan will be measured when reviewing overall performance.
We complete monthly reviews, prospecting, and account planning with consistent measurement to established plans.
Skills and Qualifications

2+ years of hands-on experience of successful b2b selling and developing customer relationships, preferably in the software or professional services industries.

Consistent quota achievement in selling services and solutions
Four-year college degree or equivalent work experience
Impeccable personal and business references
Professional communication and physical presentation characteristics consistent with successful selling of business-to-business services and technology
Experience or the interest and ability to learn about the localization and translation industry
A self-starter with a strong and consistent work ethic
Demonstrated successful development and implementation of complex enterprise account strategies
Entrepreneurial mindset with demonstrated examples of innovative thinking and creative problem solving
Excellent analytical, presentation, and organizational skills
Fluent communication skills of written and verbal English
Strong working knowledge of MS Office and other standard sales applications required (e.g., )
Consultative sales methodology or equivalent sales methodology experience
Successful experience with providing proactive assistance and support to Clients
A team player who can collaborate effectively and work independently demonstrating strong skills of persuasion

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