Senior Business Analyst - State College, United States - Minitab

Minitab State College, United States

4 days ago

Description

Senior Business Analyst

We are seeking a Senior Business Analyst with experience in software licensing and monetization.

You will work closely with stakeholders across the organization to identify our current and future software monetization requirements and help our technical team transform those requirements into a sustainable solution.

Essential Duties And Responsibilities

Provide overall project leadership and direction.
Develop relationships with partners across the organization, working with them to ensure alignment.
Communicate project status to all stakeholders, ensuring common understanding and agreement of project deliverables and status.
Coordinate and facilitate technical requirement/discovery and design meetings with stakeholders who may have diverse priorities and goals.
Understand, analyze, and document detailed functional requirements and organizational processes.
Ability to capture requirements with efficiency, accuracy, and attention to detail consistently.

Coordinate with teams and vendors to ensure the right teams are working on the right components at the right time, with clear expectations of milestones and goals.

Serve as the escalation point for all issues related to projects.
Ensure that all stakeholders are integrated, as necessary, into project planning and decision making.

Additional Responsibilities

Keep project teams focused by continually removing roadblocks that impede the team's success.
Coach and support the team to self-organize in a productive way.
Mitigate team conflict and communication problems, working with appropriate department managers, as needed.
Ensure team alignment with Minitab's guiding principles.
Maintain alignment of projects with company objectives within an environment of independent decision making.
Assist with budget, staff, and other resources necessary to accomplish the goals and/or objectives of the project.
Manage requirements and scope throughout the life of the project(s), keeping in mind the other ongoing goals of Minitab.
Recognize the need for and benefit of project metrics and use them when appropriate.
Be a self-starter and be able to drive work from idea, to analysis, to recommendation, to implementation.

Education, Knowledge, And Experience

Bachelor's degree
Minimum of ten (10) years of business analysis or related experience.

Proven ability to manage projects and user testing for projects that drive continuous improvement across cross functional departments like finance, sales, marketing, customer success etc.

Demonstrated success of managing and delivering projects, working effectively with resources, program, and technical leads.
Demonstrated ability to become proficient with new applications and understand emerging technologies.
Experience with documenting business system requirements in the form of user stories and system acceptance criteria.
Experience with software licensing and/or entitlement management preferred.
Experience conducting market research and competitive analysis preferred.

Qualifications, Skills, And Abilities

Strong process orientation, problem solving and troubleshooting skills, and a firm commitment to quality.
Ability to accommodate change and adapt accordingly.
Ability to function as a self-directed, independent problem solver with a consistent ability to follow through on commitments.
Ability to prioritize and handle multiple complex projects with accuracy, within deadlines, and with minimal supervision.
Strong customer-service focus and relationship management skills; must be adept at active listening.
Excellent facilitation, time management, and organizational skills. Ability to handle stressful situations with perseverance and professionalism.
Excellent presentation skills.
Ability to work effectively on a team, as a contributing team member and leader.
Ability to speak, read, write, and understand the English language.

Minitab requires an employee starting in this position to be fully vaccinated against COVID-19. This position requires that the successful candidate provide proof of full vaccination before commencing employment. Minitab is an equal opportunity employer.
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