- CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
- CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
- If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.
- Lead and generate critical to quality/voice of customer assessments
- Identify risks and impacts and develop mitigation plans
- Develop business and operating models (includes resource management, strategy analysis, organization/unit strategic roadmapping, process flow models/diagrams, data flow models/diagrams, systems flow models/diagrams, architecture/eco-system models/diagrams, etc.) for current and future state
- Identify metrics/Key Performance Indicators (KPI), develop data collection plans, conduct measurement system analysis, and execute data analyses to establish baseline metrics/KPIs
- Define requirements (high-level and detailed) and conduct benchmarking/research
- Define and document use cases and test cases, and develop and execute test plans (schedule/scope/resources/plan performance) to ensure quality assurance
- Produce pilot plan, and lead and conduct pilot and user testing
- Train/mentor users and stakeholders on quality management
- Generate functional and technical specifications and documenting user experience specifications
- Perform root cause, gap, and statistical analyses
- Use Lean techniques to improve processes, services, and business designs
- Conduct solution comparisons/analyses to evaluate, select, and optimize best solutions
- Write business cases/justifications and executive summaries,including financial modeling, budgeting and forecasting, total cost of ownership, cost savings/avoidance analyses, return on investment, and variance analysis
- Collaborate with external and internal stakeholders
- Bridge information from technical staff to the user community
- Establish process and audit controls, service/process monitoring plans, SOPs, and reporting metrics/KPIs for continuous improvement
- Develop and execute training and control plans (schedule/scope/resources/plan performance)
- Identify, track, and manage improvement opportunities to ensure completion and reporting on outcomes
- Perform post-improvement analysis and train managers/leads/users on process improvement foundations, setting and managing audit/control plans, resource allocation/capacity management, KPI/metric analysis and tracking, and establishing a continuous improvement plan
- Generate and distribute reports and presentations to all levels within the organization
- Lead stakeholders through phases of change
- Analyze existing processes in comparison with improved or proposed processes to identify gaps and/or necessary changes
- Extensive process design and analytical skills
- Ability to interpret and communicate process improvement activities
- Strong executive presence and ability to interact effectively at all levels of the organization
- Creative problem-solving and ability to effectively handle multiple projects or initiatives
- Ability to develop effective business relationships, build consensus, and effectively manage and positively influence change
- Excellent communication and customer service skills including persuading, influencing, negotiating, and resolving disputes with a wide variety of stakeholders internal and external to the University
- Attention to detail
- Ability to work in a virtual environment, using virtual collaboration tools
- Experience with Salesforce preferred, but not required
-
Process Improvement Analyst
3 weeks ago
Penn State Univeristy State College, United StatesAPPLICATION INSTRUCTIONS: · CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please · login to Workday · to complete the · internal application process · . Please do not apply here, apply internally through Workday. · CURRENT PENN STATE STUDENT (n ...
-
Business Analyst
2 days ago
Pennsylvania State University University Park, United StatesAPPLICATION INSTRUCTIONS: · CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process ) . Please do not apply here, apply internally through Workday. · CURRENT PENN STATE STUDENT (not employe ...
-
Machine Learning Support Analyst
2 days ago
KCF Technologies, Inc. State College, United StatesPerks & Benefits: · At KCF, we are committed to providing best-in-class benefits, engaging development opportunities, and powerful perks that are focused on bringing out the best in you. · Full-time benefits include: 100% company-paid Medical, Dental, Vision, Disability, and Li ...
-
Machine Learning Support Analyst
18 hours ago
KCF Technologies, Inc. State College, United StatesPerks & Benefits: · At KCF, we are committed to providing best-in-class benefits, engaging development opportunities, and powerful perks that are focused on bringing out the best in you. · Full-time benefits include: 100% company-paid Medical, Dental, Vision, Disability, and Li ...
-
Remote Revenue Operations Analyst
1 week ago
Blue Mountain Quality Resources, LLC State College, United StatesJob Description · Job DescriptionWhat will you impact? · Our customers in the Life Science Industry create innovative medicines, therapies, and devices to improve their patients' quality of life. Our software supports improvement of their efficiencies, collaboration and complianc ...
-
Data Governance Analyst
1 week ago
Minitab State College, United StatesWe are seeking a data governance analyst to join our data protection office (DPO). The candidate will have a strong understanding of best practices and experience developing and implementing policies and principles. The Data Governance Associate will play a key role in ensuring t ...
-
Senior Developer
2 weeks ago
Penn Foster Inc State College, United StatesJOB DESCRIPTION AND POSITION REQUIREMENTS: · The Pennsylvania State University is seeking a Programmer/Analyst to establish and maintain best software development and design practices, design and develop software for multiple systems based on identified business needs and require ...
-
Advanced Phenomenology Department Head
2 weeks ago
Penn State University University Park, United StatesAPPLICATION INSTRUCTIONS: · * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. · * CURRENT PENN STATE STUDENT (not employe ...
-
Advanced Phenomenology Department Head
2 weeks ago
Penn State University University Park, United StatesAPPLICATION INSTRUCTIONS: · * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. · * CURRENT PENN STATE STUDENT (not employe ...
-
Advanced Phenomenology Department Head
2 weeks ago
Pennsylvania State University University Park, United StatesAPPLICATION INSTRUCTIONS: · + CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process \_sU3KzTmERfpryq0esPKQ) . Please do not apply here, apply internally through Workday. · + CURRENT PENN ...
-
Advanced Phenomenology Department Head
2 weeks ago
Pennsylvania State University University Park, United StatesAPPLICATION INSTRUCTIONS: · + CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process \_sU3KzTmERfpryq0esPKQ) . Please do not apply here, apply internally through Workday. · + CURRENT PENN ...
-
Geospatial Data Science Department Head
4 weeks ago
Pennsylvania State University University Park, United StatesAPPLICATION INSTRUCTIONS: · CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process ) . Please do not apply here, apply internally through Workday. · CURRENT PENN STATE STUDENT (not employed ...
-
Travel Cath Lab Technologist
3 weeks ago
FlexCare Imaging State College, PA, United StatesFlexCare Imaging is seeking a travel Cath Lab Technologist for a travel job in State College, Pennsylvania. · Job Description & Requirements · Specialty: Cath Lab Technologist · Discipline: Allied Health Professional · Start Date: 05/20/2024 · Duration: 13 weeks · 40 hours per we ...
-
Machine Learning Support Analyst
4 days ago
KCF Technologies, Inc. State College, United StatesPerks & Benefits:At KCF, we are committed to providing best-in-class benefits, engaging development opportunities, and powerful perks that are focused on bringing out the best in you.Full-time benefits include:100% company-paid Medical, Dental, Vision, Disability, and Life Insura ...
-
Cyber Information Assurance Analyst
4 weeks ago
Pennsylvania State University University Park, United StatesAPPLICATION INSTRUCTIONS: · CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process ) . Please do not apply here, apply internally through Workday. · CURRENT PENN STATE STUDENT (not employed ...
-
Workload Automation Analyst
3 days ago
Pennsylvania State University University Park, United StatesAPPLICATION INSTRUCTIONS: · CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process ) . Please do not apply here, apply internally through Workday. · CURRENT PENN STATE STUDENT (not employed ...
-
Remote Solutions Engineer I
3 weeks ago
Blue Mountain Quality Resources, LLC State College, United StatesJob Description · Job DescriptionWhat will you impact? · Our customers in the Life Science Industry create innovative medicines, therapies, and devices to improve their patients' quality of life. Our software supports improvement of their efficiencies, collaboration and complianc ...
-
Senior Business Analyst
3 weeks ago
Minitab State College, United StatesSenior Business Analyst · We are seeking a Senior Business Analyst with experience in software licensing and monetization. You will work closely with stakeholders across the organization to identify our current and future software monetization requirements and help our technical ...
-
Remote Solutions Engineer I
2 weeks ago
Blue Mountain Quality Resources State College, United StatesWhat will you impact? · Our customers in the Life Science Industry create innovative medicines, therapies, and devices to improve their patients' quality of life. Our software supports improvement of their efficiencies, collaboration and compliance and allows them to focus their ...
-
Technologist - travel
3 weeks ago
FlexCare Imaging State College, PA, United States TemporaryFlexCare Imaging is seeking a travel Cath Lab Technologist for a travel job in State College, Pennsylvania. · Shift: 8 hours, days · ~ Employment Type: Travel · Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount t ...
Process Improvement Analyst - University Park, United States - Penn State University
Description
APPLICATION INSTRUCTIONS:The Office of Enterprise Change and Transformation is seeking a Process Improvement Analyst (Business Analyst) for the Enterprise Constituent Relationship Management (ECRM) Initiative. The Process Improvement Analyst will work with the ECRM project team to ensure that projects and initiatives are properly supported through requirements gathering, data analysis, stakeholder analysis, communication plans, risk assessments, process improvement and systems analysis, gap analysis, root cause analysis, quality assurance/testing, organizational change management, and project planning.
The location of this position is flexible and can operate fully remote within the United States, fully in-person at our University Park Campus, or in a hybrid model of both in-person and remote. Standard working hours are in the eastern time zone.
Duties of this position include:
This position will be filled at an Advanced or Senior level, depending upon the successful candidate's competencies, education, and experience. Typically requires a Bachelor's degree or higher plus 4 years of related experience, or an equivalent combination of education and experience for Intermediate level. Additional experience and/or education and competencies are required for higher level jobs. Certified Lean Six Sigma Green Belt is strongly preferred.
The desired skills for this position include:
The pay range for this position, including all possible grades is:
$68, $115,100.00
Salary Structure - additional information on Penn State's job and salary structure.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
Employment with the University will require successful completion of background check(s) in accordance with University policies.
EEO IS THE LAW
Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact
Federal Contractors Labor Law Poster
PA State Labor Law Poster
Affirmative Action
Penn State Policies
Copyright Information
Hotlines
University Park, PA
Process Improvement Analyst professionals in University Park
-
Harshit Jain
Web Developer Intern, Research Associate