Member Services Representative - Chippewa Falls, United States - WESTconsin Credit Union

WESTconsin Credit Union Chippewa Falls, United States

2 weeks ago

Description

Job Description

WESTconsin Credit Union is seeking a talented Member Services Representative that has a passion for customer service You will be working in our upcoming Chippewa Falls Office, where conversation and getting to know our members is a privilege. Our Member Service Representatives work collaboratively with the Office Supervisor and entire Member Services team. The Member Services Representative is comfortable modeling a proactive approach to helping members identify needs and offering products and services to meet those needs. If you desire an exciting, new career and this sounds like a way you'd like to spend your day; we encourage you to apply

Primary Responsibilities

Opens new share accounts (savings, checking, money market, certificate, commercial, organizational, and benefit accounts, individual retirement, health savings accounts, trust accounts, estate, custodial, and guardianship accounts) or closes existing accounts by gathering and entering necessary information into computer system; and processes necessary paperwork
Posts transactions on computer system including deposits, withdrawals, loan payments, transfers, check cashing, credit and cash advances; and handles money order, travelers check, and certified check purchases
Evaluates member needs by asking appropriate questions and listening carefully; and refers members to appropriate employees
Offers and encourages the use of products that meet member needs
Provides savings, loan, and other product features, benefits, and information (including savings, checking, money market, certificate, and individual retirement accounts, CALL-24, direct deposit, ATM/debit cards, stop payments, savings bonds, safe deposit boxes, consumer and line of credit loans, credit cards, extended warranty coverage, and credit life and disability insurance)
Balances teller cash drawer; notifies supervisor of cash variations; prepares daily balancing reports; and balances accounting center

Qualifications

High school diploma or equivalent
Proven track record in a sales/customer service environment
Proficiency in basic computer, data entry and typing skills
Positive attitude, professional image, and self-motivation
Excellent oral and written communication skills
Ability to work a part time schedule (up to 25 hours/week and an every other Saturday rotation

Why WESTconsin?

401K Contribution and Match Plan
Healthy Living Fund Contribution
Employee Assistance Program

Visit WESTconsin Careers

We are an equal opportunity employer.

Job Posted by ApplicantPro

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