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Madison

    Concierge (Receptionist)- Full Time - Madison, United States - HRA

    HRA
    HRA Madison, United States

    2 weeks ago

    Default job background
    Full time
    Description

    COVID VACCINE REQUIRED

    Essential Functions:

    Answers incoming calls, both internally and externally, in a warm,
    pleasant and professional manner

    Ensures that all messages are relayed promptly to the intended
    person
    Maintains current visitor log
    Greets all visitors, residents, family members and associates in a
    warm and inviting manner on the phone and by standing and
    walking around the desk for anyone entering the community
    Ensures that the reception areas are clean, hospitable, and inviting.
    Ensures the compliance of all concierge team standards and first
    impression captain standards for the community entrance from the
    driveway entrance (s) through the lobby
    Responsible for creation and maintenance of resident face sheets
    utilizing the Yardi system
    Inputs resident information for faces and uploads resident
    photograph
    Updates information as it changes and ensures updated face
    sheet is distributed to all appropriate locations
    Current resident face sheets should be kept in the

    following locations:
    Van Book, Resident Medical
    Record, Business Office File and the Emergency
    Book

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

    41 CFR c)
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