- Behaves in an honest, fair and ethical manner; shows consistency in words and actions; does what she/he commits to doing; respects the confidentiality of information or concerns shared by others; is honest and forthright with people; carries his/her fair share of the workload; takes responsibility for own mistakes.
- Takes action with the clients, both internal and external and sees their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback.
- Sets stretch goals for personal and team accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; identifies what needs to be done and takes action before being asked; does more than what is normally required in a situation; establishes metrics to monitor progress and measure success; maintains focus by avoiding or overcoming roadblocks.
- Proposes innovative business opportunities/ideas to customers and business partners; encourages and supports entrepreneurial behavior in others; demonstrates willingness to take calculated risks to achieve business goals.
- The ability to make well informed, effective, and timely decisions even when data is limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions; ability to make tough decisions.
-
Service Desk Analyst
3 hours ago
dentsu New York, United StatesAs a remote Service Desk Analyst you will support the operational execution of the Global Service Desk to ensure dentsu provides exceptional Customer Service. You will report to the Operations Lead. · **Responsibilities** · - Initiate the procedure for handling detected incidents ...
-
Client Services Analyst for Japanese Corporate
3 hours ago
MUFG Bank, Ltd. New York, United States**Do you want your voice heard and your actions to count?** · Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organizati ...
-
Business Analyst, Visual Innovation Services
3 hours ago
Amazon Services LLC New York, United States3+ years of business or financial analysis experience · - Experience defining requirements and using data and metrics to draw business insights · - Experience making business recommendations and influencing stakeholders · - Experience with Excel · - Experience with SQL · - Experi ...
-
Service Desk Analyst
1 week ago
TEKsystems New York, United States Contract to RegularDescription: · One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day bas ...
-
Service Desk Analyst
5 days ago
RennerBrown New York, United StatesDepartment purpose and structure · To provide an effective and professional IT 1st line support service to our staff and clients in accordance with the needs of the business. · You will be responsible for logging, troubleshooting and resolving incidents and requests as the first ...
-
Service Desk Analyst
5 days ago
HASI New York, United StatesPosition Summary · The Service Desk Analyst serves as the initial point of contact for IT and customer support for our team and ensures proper operation of workstations and other endpoints, enabling end users to focus on business tasks. This includes receiving, prioritizing, doc ...
-
Client Services Analyst
22 hours ago
Coda Search│Staffing New York, United StatesOur client, a leading private equity firm, is looking to add a Client Services Analyst to their growing New York City team. The role itself will be a mix of Fund reporting, capital calls, interfacing with third party administrator, preparing client account summaries, and RFPs/ RF ...
-
Investor Services Analyst
1 day ago
Viking Global Investors New York, United StatesViking Global Investors LP is a global investment firm founded in 1999. We manage more than $46 billion of capital for our investors across public equity, private equity, and credit and structured capital investment strategies. We have more than 275 employees and offices in Stamf ...
-
Investor Services Analyst
1 day ago
Rockwood Search Associates New York, United StatesJob Description · Job DescriptionVery stable investment firm seeks an individual with 1-4 years of experience to be responsible for daily investor servicing including transactions, AML, cash monitoring, data management, events, and fund communications. Candidates must have experi ...
-
Client Service Analyst
1 minute ago
First Eagle, LLC New York, United StatesWhat we do: · First Eagle is an independent, privately owned investment management firm headquartered in New York with approximately $138 billion in assets under management (as of March 31, Throughout a heritage that dates to 1864, the firm has sought to generate attractive real ...
-
Pre Service Analyst
21 hours ago
Maury Regional Hospital New York, United StatesTitle:Pre Service Analyst - Physical Medicine OP Location:MRMC OP PHY MED · Position Shift:PRN Position Summary:Performs general office tasks, scheduling and registration of patients, manages multiline phone and receptionist · The PSA serves as a central communicator for the offi ...
-
IT Service Delivery Analyst
21 hours ago
Bartech New York, United StatesLocation: · Location: · IT Service Delivery Analyst in Orchard Park, NY at The Bartech Group **Location:** · **Experience:** · Not Specified **Job Description** · **Job #:** · **Job Description** · **Location**: 10 Corbham Dr, Orchard Park, NY · **Pay Rate**: $21-24/hour ...
-
IT Service Desk Analyst
1 day ago
Ralph Clark Associates New York, United StatesJob Description · Job DescriptionSenior IT Service Desk Analyst · This is a full time position –--ONSITE --based in White Plains NY and NYC -split 50 /50 NYC location is 5 BRYANT PARK NYC · Anyone from BKLYN/or Long Island /Staten island or certain areas of NJ will not be consid ...
-
Service Analyst
5 days ago
Eclaro Jersey City, United StatesService Analyst establishes technical knowledge around our processes and work items · Primary Responsibilities: · • Assist team members daily to complete work in order to meet departmental and regulatory standards · • Review data of contract participants for accuracy · • Prepare ...
-
Service Analyst
2 days ago
Axelon Jersey City, United StatesService Analyst - Jersey City, NJ - 12 Months · Hybrid schedule, in office tue/wed/thu · Shift timings: 9am - 5 pm · Service Analyst establishes technical knowledge around our processes and work items · Primary Responsibilities: · • Assist team members daily to complete work i ...
-
Service Desk Analyst
5 days ago
RennerBrown New York, United StatesTitle: Service Desk Analyst · Reports to: US Service Desk Manager · Location: New York, NY · Department purpose and structure · To provide an effective and professional IT 1st line support service to our staff and clients in accordance with the needs of the business. · You will ...
-
client service analyst
5 days ago
ACMH HOSPITAL , PA, United StatesJob Type: · Casual · Department: · Laboratory Services · Description: · Daylight: 7 am - 3:30 pm · Afternoon: 11 am - 7:30 pm/10 am - 6:30 pm · Customer service/Minimum 60 college credits with a focus on Science-Biology-Chemistry or Associates Degree in health related field/Com ...
-
Service Desk Analyst
2 days ago
Franklin Fitch New York, United StatesService Desk Agent | 6-month Contract | Remote (PT) | Multiple-hire · Do you want to be part of a business supporting the medical space, using AI technologies? · A key client is looking for a team of confident Service Desk Agents to join the technical team within their newly ac ...
-
Service Desk Analyst
5 days ago
Franklin Fitch New York, United StatesService Desk Agent (L2) | 6 mo Contract, W2 | Rate DOE | Remote, Texas · Are you an aspiring IT professional looking to promote their career? · Do you want to have access to cutting-edge AI technologies to build on your foundational skills? · Our client is looking for a motiva ...
-
asset servicing client service analyst
5 days ago
Citigroup , NY, United StatesThe Asset Servicing Client Service Analyst is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishi ...
Processing Services Analyst - New York, United States - EPIQ Systems
Description
Processing Services Analyst page is loadedProcessing Services Analyst
Apply
locations
IND-Hyderabad-Sohini Tech Park, 3rd Floor, Financial District
time type
Full time
posted on
Posted 30+ Days Ago
job requisition id
R0021589
It's fun to work at a company where people truly believe in what they are doing
Job Description:
Responsibilities
Learn proprietary software applications (Epiq Discovery, DMX), 3rd party eDiscovery applications (Relativity, NUIX), electronic discovery and data recovery processes.
Stage and process client data in different file formats.
Perform quality control for data extraction, text, native files and images.
Work closely with team members to troubleshoot data issues, research software and/or techniques to solve problems, and carry out complex data filtering tasks.
Provide feedback to management about potential software improvements and assist with user acceptance testing prior to new software releases.Use technical expertise and thorough understanding of electronic discovery tools and technology to deliver expert level processing and data extraction to clients.
Complete work requests daily using Epiq's internal workflow ticketing system.Communicate and collaborate with other company departments.
Requirements for the role include
Must possess a strong desire to learn new skills.
Must display excellent verbal and written communication.
Needs to consistently demonstrate strong problem solving and troubleshooting skills.
Must have a strong knowledge of database design and structure.
Must have the ability to demonstrate superior organizational skills and attention to detail while working effectively under pressure and meeting strict deadlines.
Must work well in a team environment.Ability to communicate with teammates from different geographical locations
Curiosity and a constant interest in learning.
Excellent judgment, discretion, and diplomacy.
High standard of emotional maturity and personal presentation.
Education & Experience
Bachelor's degree in Computer Science, Business Management or closely related field of study or equivalent combination of education and experience.
Knowledge of the legal,software-as-a-service
and/or professional services industries is a plus.
Light scripting skills preferred
SQL or other technical database proficiencies preferred
Leadership Competencies
Integrity
It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law.
Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction.
In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities.If you need assistance or an accommodation during the application process because of a disability, it is available upon request.
Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.
Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.About Us
Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses.
Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters.
Epiq's subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world.
We strive for a cohesive, collaborative environment that focuses on group achievement.With over 8
000
associates worldwide, Epiq operates
in 19 countries and over 80 global locations .
#J-18808-Ljbffr