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    Director of Operations - Baltimore, United States - Aramark

    Aramark
    Aramark Baltimore, United States

    3 weeks ago

    Aramark background
    Description
    Whether virtual or in-person, we'd love to see you at one of our upcoming hiring events for hourly positions.

    With open membership policies, our Employee Resource Groups create safe spaces for diverse community members and their allies to learn from each other, grow together, and pursue a better society for all.

    Be the first to get the latest updates and job opportunities.
    Director of Operations - Towson University Admin

    Towson, MD

    Posted 5 days ago

    Job ID:

    495280
    General Management
    About Aramark

    Our Mission

    Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

    At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.

    We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

    About Aramark

    The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world.

    Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

    We believe a career should develop your talents, fuel your passions, and empower your professional growth.

    So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

    Learn more about working here at

    or connect with us on Facebook , Instagram

    and Twitter .
    Job Description


    As the Director of Operations you will plan, manage, and guide multiple contracted services for a client normally generating $20+ in revenue to meet operating and financial goals, client objectives, and customer needs.

    Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more.

    Our Director of Operations is a capable operations managers who lead a team to provide excellent service to our clients.

    With knowledge of the client's business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.

    Job Responsibilities

    Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.

    Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.

    Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.

    Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.

    In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.

    Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
    Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

    At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers.

    In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
    Qualifications

    In order to be prepared for this leadership role, qualified candidates will possess:
    Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, or Business Management.

    The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.

    Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
    Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
    Meaningful experience in service industry, contract services, or hospitality environment.
    Proven ability leading through other managers.
    Experience in creating and managing a department budget, financial controls and analysis.
    Experience crafting product sales strategies and implementing operational programs and initiatives.

    This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.

    This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
    #FS-300
    Education

    Colleges & Universities

    Pursue the vibrant community
    only a campus can provide.

    Higher education is a melting pot of cultures and perspectives.

    It's through that lens that we serve up innovative hospitality experiences and play an inspiring role in the development of our future leaders across campuses nationwide.

    Here are a few more openings that you may be interested in:
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