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    Child Support Enforcement Supervisor - New Orleans, United States - State of Louisiana

    State of Louisiana
    State of Louisiana New Orleans, United States

    1 week ago

    Default job background
    Description
    Supplemental Information

    This position is located in the Orleans Parish Child Support Enforcement office.


    This position may be filled as a probational appointment or a job appointment that may last up to 48 months.

    Job appointments may convert to probational appointments.
    Also, it may be filled as a detail and promoted within 12 months. This posting may be used to fill multiple vacancies.

    You mustinclude all relevant education and experience on your official State application.

    Resumes cannot be submitted in lieu of completing an application.


    The duties that you describe in the Work Experience section of your application will be reviewed by State Civil Service as part of the process in determining if you meet the minimum qualifications for this job.

    Your experienceWILL NOTbe evaluated based on the job title alone.
    You must describe your actual duties.

    If you are a current employee of the State of Louisiana it is important that you indicate in the "Duties" section for each jobthe specific programs that you worked in to receive credit for that experience.

    List all prior employment. Work experience left off of your electronic application or only included in an attached resume will not be credited. Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Incomplete applications will not be considered.


    Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment.

    Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.

    No Civil Service test score is required in order to be considered for this vacancy.


    To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.

    Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.


    • Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
    DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer for People with Disabilities".

    For further information about this vacancy contact:
    Raghan Durousseau

    DCFS Human Resources

    Minimum Qualifications


    MINIMUM QUALIFICATIONS:
    A baccalaureate degree plus three years of professional level experience in child support enforcement.


    SUBSTITUTIONS:
    Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.

    Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:

    A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.

    30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.

    60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.

    90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.

    120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.


    College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree.

    Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.


    Graduate training with eighteen semester hours in one or any combination of the following fields will substitute for a maximum of one year of the experience on the basis of thirty semester hours for one year of experience: counseling; social work; psychology; economics; business, public, or health administration.

    A master's degree in the above fields will substitute for one year of the required experience.

    A Juris Doctorate will substitute for one year of the required experience.

    Graduate training with less than a Ph.
    D. will substitute for a maximum of one year of the required experience.

    A Ph.
    D. in the above fields will substitute for two years of the required experience.

    Specialized degrees will substitute for a maximum of two years of the required experience.


    NOTE:
    Any college hours or degree must be from an accredited college or university.


    NOTE:
    An applicant may be required to possess a valid Louisiana driver's license at time of appointment.

    Job Concepts


    FUNCTION OF WORK:
    To directly supervise professional social services staff providing child support enforcement services.


    LEVEL OF WORK:
    Supervisor.


    SUPERVISION RECEIVED:
    Direct from Child Support Enforcement Manager 1 or other higher level personnel.


    SUPERVISION EXERCISED:
    Direct over Social Services Analysts. May also supervise clerical staff involved in child support enforcement services.


    LOCATION OF WORK:
    Department of Children and Family Services.


    JOB DISTINCTIONS:
    Differs from Social Services Analyst 3 by the presence of direct line supervision.

    Differs from Child Support Enforcement Manager 1 by the absence of managerial responsibility for child support enforcement programs.

    Examples of Work

    EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.


    Supervises Social Services Analysts in a specified unit or geographical area through training, assigning, reviewing, and evaluating work performance; responsibility may extend to multiple parishes.

    Responsible for the maintenance of acceptable standards for assignedchild support enforcement program(s).


    Assumes lead responsibility for the conciliation procedure to resolve disputes related to an individual's participation in their assigned program; interviews complainants and investigates for resolution.


    Prepares required reports relative to assigned unit activities, reviews and analyzes records for quality assurance, and compiles data and statistical information for written reports.


    Orients staff in all areas of staff development functions; conducts individual and group conferences with staff to increase their skill and efficiency.

    Maintains working relationships with local, state, and federal agencies both in the public and private sector.
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