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    R&D Business Operations Manager - Raleigh, United States - Merz North America

    Merz North America
    Merz North America Raleigh, United States

    4 weeks ago

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    Description


    Reporting to the Head of R&D Business Operations this role will work with the Head of R&D Business Operations to execute the R&D strategy related to driving R&D operational excellence.

    The incumbent will work with the Head of R&D Business Operations to manage the overall planning, execution, and delivery of key R&D initiatives that support the overall R&D goals.

    This will include being the R&D Training Lead and R&D Archivist (paper). You will lead cross-functional R&D continuous improvement to enhance R&D effectiveness. You will partner with other internal departments in cross-department projects and represent R&D with external vendors.

    Essential Duties and ResponsibilitiesR&D Training Lead:

    Owner of the R&D Training platform and associated processes including (but not limited to):Develop and manage a consistent and comprehensive R&D interview and onboarding processDevelop an R&D training platform to include functional- and project-related training for both internal and external team membersOwn the R&D Training SOP and associated forms and training matrixBe the R&D Inspection and Audit Training SME to include the retrieval of training records for employeesDevelop & implement R&D GxP refresher regulatory compliance trainingManage and report on training compliance metricsManage R&D staff training inquiriesFacilitate R&D lunch and learn seriesR&D Archivist (paper): Manage the R&D paper archiving process and vendors.

    Assist in sending/retrieving paper from archives in a timely manner:
    Maintain a collaborative relationship with off-site vendor archive contactsR&D Liaison manage scheduling of pick-up and deliveries to the facility working with R&D functional SMEs responsible study for document managementManage scheduling of pick-up and deliveries to the facility, monitor associated costs make recommendations to Management regarding the vendor relationshipGraduate /

    Internship Program:

    Assist the Head of R&D Business Operations to manage the R&D graduate/internship program:Support Head of Business Operations by fostering & maintaining collaboration with academic institutionsCoordinating with R&D functions to assign projects, and ensuring the program aligns with the R&D department objectivesOversee Graduate/Intern onboarding and training.

    This includes providing guidance, assigning mentors, and facilitating onboarding or training sessionsServe as a liaison between the graduate/intern program participants and the R&D functional teams.

    Facilitating communication, coordinating project assignments, and ensuring a productive working environment for both partiesOversee Graduate/Intern off-boarding program metrics including, gathering feedback from program participants, tracking functional team feedback, and incorporating innovative approaches to make the program more impactfulVendor &

    Contract Management:
    Work with the Head of R&D Business Operations to enhance vendor selection, management and oversight including the establishment of preferred vendors

    Job Related Qualifications/SkillsProfessional ExperienceRequired:
    Extensive knowledge of ICH GCP and ISODevice/Pharmaceutical backgroundPreferred:Stakeholder facilitation and managementKnowledge, Skills, and AbilitiesRequired:Excellent interpersonal skillsFirst-class organizational skillsExcellent MS Office skillsProven success in training, archiving and process improvementProactive approach to work; demonstrates initiative and reliabilityHigh standard of written and spoken EnglishPreferred:Excellent negotiation skillsEducationRequired:Strong process improvement background e

    g, Lean Six Sigma CertificationPreferred:


    Life sciences degree-level qualificationEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

    41 CFR c)
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