- Manages and oversees team of, generally, 10 – 30 associates to ensure an iconic customer experience is delivered through all internal and external interactions of buying and selling a car
- Interviews, hires, creates a culture of continuous learning, and promotes associates to support store operations and help fuel company growth
- Develops associates through timely and effective feedback, to include observations, file reviews, development plans, performance management, and the Annual Performance Review (APR) process
- Creates an exciting and engaging environment for our associates through consistent use of engagement tools, such as round tables, one-on-ones, and Associate Voice Engagement Meetings
- Champions and implements both company and store initiatives for consistent execution and continuous improvement
- Reviews internal data and leads weekly store meetings focused on driving excellent compliance, strong process execution, and attentive protection of assets
- Utilizes reports, analyzes information, displays financial responsibility through P&L management, and identifies opportunities for process improvements and waste reduction in business processes
- Responsible for learning, teaching, and managing business practices to follow all federal, state, and local regulations
- Builds and maintains relationships with state and/or local agencies and other vendors, as needed to conduct business
- As a member of the store's Senior Management team, models CarMax company values and leadership in all interactions
- Multi-task in a high energy, fast-paced work environment
- Speak, listen, and write effectively in interactions with customers and associates across departments
- Make independent judgments regarding critical business decisions
- Read, interpret, and transcribe data in order to maintain accurate records
- Identify business opportunities and suggest improvements
- Completion of CarMax provided training
- 3+ years management experience, retail management experience preferred
- Bachelor's Degree a plus
- Intermediate PC skills
- Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
- Rotating schedule with shifts that will include nights, weekend, and holidays
- Occasional travel for meetings, training, and special assignments
- Flexibility to work at multiple locations or relocate
- Wear CarMax clothing (acquired through the company) at all times while working in the store
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Operations Manager
6 days ago
Sage Hospitality Sonoma, United StatesWhy us?: · Nestled in the heart of Sonoma and mere steps from the unique charm and history of its Plaza, The Lodge brings this enchanting town to life in an authentic and nuanced way. Hand-crafted touches pay homage to centuries of local craftspeople. Programming emphasizes the p ...
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Plant Operations Manager
2 weeks ago
Sonoma Valley Hospital Sonoma, United StatesOverview: · The Plant Operations Manager will plan and direct the operations of the Plant Operations Department including the testing and maintenance of all plant and clinical & biomedical equipment and utility systems including HVAC, mechanical, electrical, life safety and medic ...
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Paratransit Operations Manager
4 days ago
Center for Volunteer & Nonprofit Leadership Santa Rosa, United States**About CVNL**: · Center for Volunteer & Nonprofit Leadership (CVNL) is dedicated to advancing nonprofits and volunteerism by strengthening leadership, encouraging innovation, and empowering individuals in our community. CVNL has been building the capacity of volunteers and nonpr ...
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Part-time Operations Manager
3 weeks ago
Buckle Santa Rosa, United States Part time**Summary** · The Operations Manager is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Ope ...
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Operations Manager
2 weeks ago
Walmart Rohnert Park, United States**Position Summary...** · **What you'll do...** · Initiates, directs, and participates in community outreach programs by encouraging and supporting associates and managers in serving as good · members of the community; establishing and maintaining relationships with key individua ...
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Operations Manager
2 weeks ago
Sonoma Land Trust Santa Rosa, United StatesJob Title: Operations Manager · Reports to: Associate Director of Operations · Want to play your part in protecting our local communities from the impacts of climate change as part of a talented, deeply committed, and national award-winning conservation organization? Are you inte ...
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Manager of Operations
1 week ago
Seneca Family of Agencies Santa Rosa, United StatesOverview · As a member of the management team, the main responsibilities of the Manager of Operations are: oversight of training, facilities needs, program data and evaluation, compliance with regulatory requirements, and event planning. · The Manager of Operations is a member ...
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Operations Manager
1 week ago
Brady Industries Petaluma, United StatesAbout BradyPLUS: · We serve and delight customers with solutions for JanSan, Foodservice, and Industrial Packaging, delivering the right **SUPPLIES + SUPPORT** to ensure their businesses are more successful every day. · We go above and beyond to deliver more. We succeed by helpin ...
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Operations Project Manager
2 weeks ago
Sonoma Land Trust Santa Rosa, United StatesJob Title: Operations Project Manager · Reports to: Associate Director of Operations · Want to play your part in protecting our local communities from the impacts of climate change as part of a talented, deeply committed, and national award-winning conservation organization? Are ...
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Paratransit Operations Manager
3 weeks ago
Center for Volunteer & Nonprofit Leadership (CVNL) Santa Rosa, United States Full timeAbout CVNL: · Center for Volunteer & Nonprofit Leadership (CVNL) is dedicated to advancing nonprofits and volunteerism by strengthening leadership, encouraging innovation, and empowering individuals in our community. CVNL has been building the capacity of volunteers and nonprofit ...
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Paratransit Operations Manager
2 weeks ago
Center for Volunteer & Nonprofit Leadership (CVNL) Santa Rosa, United StatesAbout CVNL: · Center for Volunteer & Nonprofit Leadership (CVNL) is dedicated to advancing nonprofits and volunteerism by strengthening leadership, encouraging innovation, and empowering individuals in our community. CVNL has been building the capacity of volunteers and nonprofi ...
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Paratransit Operations Manager
3 weeks ago
Center for Volunteer & Nonprofit Leadership (CVNL) Santa Rosa, United StatesJob Description · Job DescriptionAbout CVNL: · Center for Volunteer & Nonprofit Leadership (CVNL) is dedicated to advancing nonprofits and volunteerism by strengthening leadership, encouraging innovation, and empowering individuals in our community. CVNL has been building the cap ...
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Business Operations Manager
3 weeks ago
Harris & Sloan Santa Rosa, United StatesAt Harris & Sloan, we continually seek out individuals who will contribute to the success of our multi-disciplinary engineering firm. Our goal is to hire passionate, talented professionals who will want to call Harris & Sloan home for many years to come. If you share our work phi ...
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Operations Project Manager
3 weeks ago
Sonoma Land Trust Santa Rosa, United StatesJob Title: Operations Project Manager · Reports to: Associate Director of Operations · Want to play your part in protecting our local communities from the impacts of climate change as part of a talented, deeply committed, and national award-winning conservation organization? Ar ...
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Paratransit Operations Manager
3 weeks ago
Center for Volunteer & Nonprofit Leadership (CVNL) Santa Rosa, United StatesAbout CVNL:Center for Volunteer & Nonprofit Leadership (CVNL) is dedicated to advancing nonprofits and volunteerism by strengthening leadership, encouraging innovation, and empowering individuals in our community. CVNL has been building the capacity of volunteers and nonprofits f ...
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Housekeeper
3 weeks ago
AC Santa Rosa Downtown Santa Rosa, United StatesJob Summary: · Información disponible en español a continuación. · A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with roo ...
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Assistant Nurse Manager
1 week ago
Kaiser Santa Rosa, United StatesQualified external candidates may be eligible for a Sign-On Bonus · Job Summary: · Manages activities of the unit(s), monitors quality, service and utilization standards. Supervises the day to day shift activities. · Essential Responsibilities:Manages the units day to day clinica ...
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Emergency Preparedness Specialist
2 weeks ago
City of Santa Rosa, CA Santa Rosa, United States**The Position**: · **Come Join Our Team** · **City of Santa Rosa - Fire Department** · - is seeking an · **EMERGENCY PREPAREDNESS SPECIALIST** · *** · - (Classification: Deputy Emergency Preparedness Coordinator) · THIS IS AN EXCITING_ _OPPORTUNITY FOR THOSE SEEKING TO APPLY THE ...
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Gm Direct to Consumer
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Lead Pilot- Haa
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Business Operations Manager - Santa Rosa, United States - CarMax
Description
General Summary:
The Business Operations Manager (BOM) is responsible for leading all aspects of their team of associates and serves as a member of the Senior Management team of the store. The BOM collaborates with other teams including Sales, Service Operations, Merchandising, Logistics, and Customer Experience Centers (CECs) to create an iconic associate and customer experience aligned with CarMax culture. As a Senior Manager, the BOM works with the Senior Team to set strategy for the store, and provides vision, direction, and motivation to associates in all departments.
Essential Duties and Responsibilities:
Qualifications:
Educationand/or Experience:
WorkingConditions:
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
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Business Operations Manager professionals in Santa Rosa
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