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    Junior Automotive Service Advisor - Cheyenne, United States - Promotive

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    Job Description

    Job Description

    Jr Automotive Service Advisor

    Join the automotive industry and learn and grow

    1+ years of customer service, office administration, hospitality experience required

    $15 to $16/hour

    Commission Added after 45 Days

    Monday through Friday

    Established Automotive Shop in Cheyenne, WY seeking a Jr. Automotive Service Advisor.As Service Advisor, you will help improve the shop's customer experience. You will be one of the first points of contact with our customers and will be responsible for customer service, estimating, parts ordering, answering phones, scheduling appointments and more. From greeting vehicle owners at the front desk to explaining our repair process, our Service Advisors are personable and professional individuals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry, or hospitality.

    What we need:

    • Organized and friendly personality
    • Comfortable with a computer/quick typing skills
    • Exceptional Customer Service Skills
    • Self Motivated
    • Able to Multi-task
    • Technology savvy
    • Selling Skills
    • Valid Driver's License

    Duties include:

    • Checking in customers
    • Scheduling appointments
    • Answering phones
    • Shuttling Customers to and from shop
    • Writing Estimates
    • Learning to become a service advisor

    Benefits:

    • Laidback Environment
    • IRA with company match
    • Health insurance
    • Uniforms
    • Company Outings
    • Major Holidays w/pay
    • PTO
    • Training and certification reimbursement

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