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Cheyenne

    Service Advisor - Cheyenne, United States - Elwood Staffing

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    Description

    Service Advisor

    We are looking to hire **immediately** an experienced Full-time **Heavy-duty Diesel Service Advisor** to join our team. As a Truck & Trailer Repair Shop based in **Cheyenne, WY**, we specialize in servicing light, medium, and heavy-duty vehicles. Our one-stop repair shop provides professional mechanic services to our valuable customers.

    What's in it for you?

    • 401(k) matching
    • Dental insurance
    • Disability insurance
    • Health insurance
    • Life insurance
    • Paid time off after waiting period

    Service Advisor Details:

    • Direct Hire position
    • $20.00 to $30.00 /hour
    • Full Time work available
    • First Shift (Monday through Friday from 08:00am to 05:00pm)
    • Greet Customers
    • Ensure all sign-in sheets are signed by customers
    • Answer phone calls
    • Maintain service order jackets and organize in specific folders
    • Maintain customer communication through tech/manager notes on Trello and Fullbay messages
    • Ensure all invoice total amounts due have been paid in full before customers take their trucks
    • Ensure all invoices are signed after payment
    • Restrict unauthorized staff from access to shop/back area
    • Organize and label received parts and place them on the tech shelf
    • Receive parts in software within 60 minutes of arrival
    • Arrange parts on the tech shelf
    • Manage and return cores or new part returns weekly

    Service Advisor Qualifications:

    • Prefer candidates with industry experience
    • High school diploma or GED certificate
    • Excellent communication and customer service skills
    • Proficiency in computer usage
    • Applicants may undergo a background check
    • Applicants may be required to provide a Motor Vehicle Report
    • Pre-employment drug screening is mandatory

    *Having a conviction record will not automatically disqualify you from employment. Your age at the time of the offense, the gravity and nature of the offense, and any rehabilitative efforts will be taken into consideration.

    We are firmly committed to equality and embrace diversity throughout all levels of our organization.

    Our pledge to you: **Real People. Fast job offers. No Robots.**

    How to Apply:

    Visit, email, call, or message us today. Walk-ins are welcome. Feel free to apply online!


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