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    Systems Manager - Birmingham, United States - Noland Health Services

    Noland Health Services
    Noland Health Services Birmingham, United States

    3 weeks ago

    Default job background
    Description
    Summary of Duties
    Responsible for implementing, supporting and maintaining the information technology and telecommunications infrastructure for the Hospital Division.

    Responsible for working with end-users, vendors, as well as, other staff to resolve information technology issues over the telephone, or remote access or on-site as they relate to computer, server, networking, mobile devices, and other device repairs, operating system and software configuration.

    Essential Job Functions


    • Implement,
    repair and trouble shoot computers, switches and other networking equipment.


    • Install,
    configure, reload and restore currently supported Windows server operating
    system.


    • Assist
    in troubleshooting configuration, and maintaining patient accounting
    systems.


    • Implement,
    support, maintain and secure domain controllers and other servers such as DHCP,
    DNS, application and file/print servers as needed for Hospital Division.


    • Install,
    configure, troubleshoot networking equipment such as switches, layer 3
    switches, wireless access points, routers, and firewalls.


    • Update
    endpoints with end point protection and response software as well as operating
    system patches, weekly at minimum or daily if needed.


    • Assist
    Director of IT other IT staff in securing Electronic Protected Health
    Information (ePHI).


    • Assist
    Director of IT in implementing site-to-site Virtual Private Network (VPN)
    solution. Able to trouble shoot firewall
    and router problems including down internet connections, Virtual Private
    Network tunnels not connecting and opening ports via an access-list.


    • Assist
    with upgrades, configuration and support needs of the Hospital Division patient
    accounting, billing and pharmacy system (CPSI).


    • Liaise
    between Hospital facility staff and biomed vendors on biomed system networking
    related issues for support and replacement where asked.


    • Works
    with vendor(s), facility staff and other IT staff to assist installation or
    support of interfaces between the
    patient accounting system and medication cabinets or other systems.


    • Configure
    and maintain secure wireless networks for business use, as well as, working
    with vendors on public/resident wifi network support.


    • Assist
    in providing technical guidance and support to facility staff.


    • Install
    Microsoft Windows current supported desktop operating systems.


    • Create
    and modify Group Policy Objects in a Windows Active Directory.


    • Respond
    to inquiries on the help desk and remotely assist users with problems.


    • Log
    all requested and completed work into the help desk software application.


    • Create
    purchase orders and capital expenditure requests for all Hospital Division IT
    capital needed.


    • Perform
    other duties as needed by the Director of IT.

    Education
    Associate's
    degree or equivalent in computer science or a related field required. Certified on Microsoft Desktop and Server
    operating systems (MCSA or equivalent) required. Bachelor's Degree in Management Information
    Systems as well as additional networking certifications such as Network + or CCNA,
    preferred.

    Experience
    Minimum of
    four (4) years experience as network engineer or network administrator support
    and a minimum of two (2) years experience with cisco networking or similar
    equipment required.

    #J-18808-Ljbffr
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