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    Office Assistant 2 - Albany, United States - State of New York

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    Description

    Please note:

    State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting.

    If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.


    Note:

    For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

    Review Vacancy

    Date Posted 05/08/24

    Applications Due05/18/24

    Vacancy ID158186


    • Basics
    • Schedule
    • Location
    • Job Specifics
    • Contact
    NY HELPYes

    AgencyTemporary and Disability Assistance, Office of

    TitleOffice Assistant 2 (NY HELPS)

    Occupational CategoryClerical, Secretarial, Office Aide

    Salary Grade09

    Bargaining UnitASU - Administrative Services Unit (CSEA)

    Salary RangeFrom $41399 to $50884 Annually

    Employment Type Full-Time

    Appointment Type Permanent

    Jurisdictional Class Non-competitive Class

    Travel Percentage 0%

    Workweek Mon-Fri

    Hours Per Week 37.5

    Workday

    From 9 AM

    To 5 PM

    Flextime allowed? No

    Mandatory overtime? No

    Compressed workweek allowed? No

    Telecommuting allowed? Yes

    County Albany

    Street Address Office of Administrative Hearings

    40 North Pearl Street

    City Albany

    StateNY

    Zip Code12243

    Minimum Qualifications


    NY HELPS:
    This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).


    For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required, but all candidates must meet the minimum qualifications of the title for which they apply.

    At this time, agencies may recruit and hire employees by making temporary appointments.

    In June 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive, and the official probationary period will begin.


    At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination.

    Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State.

    While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

    NON-

    COMPETITIVE QUALIFICATIONS:
    One year of clerical experience.

    OR

    55 b/c: This position is eligible for 55b/c appointment, and candidates with 55b/c eligibility are encouraged to apply. To be eligible for a 55b/c appointment, candidate must be currently enrolled in the Civil Service 55b/c program.

    Information about the 55b/c program can be found here:


    COMPETITIVE QUALIFICATIONS:


    Eligible for a lateral transfer or eligible for transfer under Section 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title.

    Information regarding transfer eligibility is available on the Civil Service Career Mobility Office website at

    OR

    Reachable on the appropriate eligible list in Albany.


    Duties Description Duties:

    • Directing the daily activities in the unit's team in the absence of the team supervisor.
    • Practicing and ensuring compliance with OAH procedures.
    • Reviewing emails in shared mailbox. Responding when appropriate. If responding is not appropriate, identifying appropriate social services benefit program and routing to appropriate subject matter expert.
    • Using higher level programmatic knowledge to ensure redactions comply with legal requirements.
    • Use program knowledge to review outgoing documents to ensure the proper documents are being mailed to appellants.
    • Escalating issues to supervisor and management when appropriate;
    • Proofread decisions made by Hearing Officers and make any needed corrections to redactions.
    • Review "Waiver of Personal Appearance" packets for to ensure all required information is included and route to appropriate staff.
    • Monitor and respond to inquiries in Unit's shared mailbox.
    • Review and make necessary corrections to information in the Fair Hearing Information System about dispositions.
    • Review and accurately route incoming faxes via the "Faxinator" computer program.
    • Process incoming correspondence and routing to appropriate OAH staff.
    Prepare Fair Hearings files and/or documents for imaging into the OAH electronic data storage system.


    • Scan all Fair Hearing files and/or documents into the document imaging software for electronic storage and confirm the correct Fair Hearing number is assigned the electronic file through the indexing portion of the software.
    • Maintain stock of office supplies; order office supplies in the Statewide Financial System (SFS), as necessary.
    • Perform other administrative support duties as assigned.
    Additional Comments A full-time, permanent, or temporary appointment will be made. If certified by Civil Service, mandatory reemployment list candidates must be considered first for appointment to this title. Candidates must be legally authorized to work in the United States.

    Your resume must indicate how you meet the minimum qualifications for this position. Non-specific submissions may be disqualified from further consideration if the information you provide does not meet the minimum qualifications.

    Interested applicants should send an email to and reference posting #24128NYS. DO NOT REFERENCE THE VACANCY ID NUMBER.


    NYS OTDA seeks to promote a diverse workforce that is a representation of the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve.

    We actively solicit and encourage applications from Black, Indigenous, and People of Color ("BIPOC"); LGBTQIA+ individuals; women; people with disabilities; and military veterans.

    Some positions may require additional credentials or a background check to verify your identity.

    Name Recruitment Unit

    Telephone

    Fax

    Email Address

    Address

    Street 40 North Pearl Street, 12B

    City Albany

    State NY

    Zip Code 12243

    Notes on ApplyingTo apply, please send a cover letter and resume. Include a current, Civil Service title and grade level and clearly state how you meet the minimum qualifications.

    Interested applicants should send an email to and reference posting #24128NYS. DO NOT REFERENCE THE VACANCY ID NUMBER.


    You may be required to provide acceptable proof of education, experience, credential and/or license to demonstrate that you meet the minimum qualifications for appointment to this position.


    Applicants will be required to prove their eligibility for employment based upon acceptance of a position in accordance with the Immigration Reform and Control Act of 1986.


    If you are a retiree currently receiving benefits, indicate this and the name of the retirement system in your response.

    In accordance with state law, Governor's Executive Order No.

    6 and Section 504 of the Federal Rehabilitation Act of 1973, as amended, the NYS Office of Temporary and Disability Assistance does not discriminate against disabled individuals.

    If you are disabled and require reasonable accommodation at the time of the interview, please contact OTDA's designee for reasonable accommodation at

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