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    Systems Administrator Mid - Norfolk, United States - Marathon TS

    Marathon TS
    Marathon TS Norfolk, United States

    2 weeks ago

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    Description

    Marathon TS is in search of a Systems Administrator Mid to support the efforts of our client at Naval Station Norfolk in Norfolk, Virginia.

    Seeking a Command Center Specialist to support efforts for NMCI SMIT; NMCI SMIT is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of NMCI SMIT, the Command Center team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

    Responsible for monitoring and reporting on incidents and events impacting the infrastructure and network. This includes responding appropriately to alerts and events and from triage through resolution, including escalations, where appropriate. Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. Provide incident notification to Government representatives.

    Primary Responsibilities

    • The Watch Stander assists with lifecycle oversight of Government Directed Actions to ensure implementations are completed in accordance with established timeframes.
    • Ensure real time information exchange of operational, critical situations, and disaster preparedness to operational customer.
    • Excellent verbal and written communication skills are a must.
    • ssists with and occasionally hosts business continuity restoration calls.
    • Utilize internal systems to report incidents to leadership.
    • Takes escalations if any alerts/events are identified by monitoring analysts as significant and requiring action.
    • Performs initial assessment and triage on the criticality and impact of events and engages the appropriate processes and personnel if escalation outside OC is required.
    • Drafts and issues User Alert Bulletins (UAB) as necessary.
    • Drafts and issues Situational Reports (SITREP) as necessary.
    • Hosts Critical Situation calls (CRITSIT) as necessary.
    • ssists with the creation of Microsoft excel spread sheets and process needed.
    • Provides support to Site Operations and other external organizations through the use of problem resolution skills and independent decision making.
    • Maintains timely (5 minutes or less) response to network infrastructure warning, critical and fatal event alert notices.
    • Responsible for generating well-documented Critical Incident Reports for leadership .
    • Ensures the Watch Officer is apprised of all details regarding any significant events or incidents.
    Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status ").
    #CJJOBS
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