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    Student Success Advisor - Miami, United States - InsideHigherEd

    InsideHigherEd
    InsideHigherEd Miami, United States

    4 weeks ago

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    Description
    Job Title: Student Success Advisor (2 Positions Available)
    Location: North Campus
    Regular/Temporary: Regular
    Full/Part Time: Full-Time
    Job ID:
    Job Details

    Job Family

    ADMIN - Professional Exempt Non-Contractual (PENC)

    Grade

    14

    Salary

    $54,016 - $67,519

    Department

    Academic & Career Advisement

    Reports To

    Campus Director, Career/Advisement Services

    Closing Date

    June 15, 2024

    FLSA Status

    Exempt - Not Eligible for Overtime Compensation

    First Review Date

    Second Review Date

    April 23, 2024

    May 10, 2024

    Job Summary

    The Student Success Advisor oversees a student caseload to provide academic guidance and holistic student support. The position is responsible for providing necessary supports and referrals to students to support enrollment, retention, and completion.

    Duties & Responsibilities
    • Serves as the student's main point of contact and assists all students in curating a customized academic pathway that meets their academic and career goals
    • Provides personalized holistic support by assessing students' strengths and weaknesses in academic, career, and personal development and identifying factors actions to enhance academic progress
    • Provides students with tools to overcome academic and personal obstacles; assists students in examining alternate pathways based on changing goals, academic progress or personal situations
    • Provides students with referral(s) to necessary resources and support services
    • Utilizes technology to employ caseload management approach to assigned students by developing a systematic, intentional and intrusive communication strategies with assigned students
    • Manages and analyzes caseload data to support student goal attainment, monitor academic progress; generates written reports regarding their caseload progress as requested
    • Assists students with academic planning and developing balanced schedules; ensures students are adhering to their academic plans
    • Leads proactive outreach campaigns focusing on equitable interventions for students; contacts withdrawing students to improve retention and help inform development of retention plans
    • Trains students to utilize College technology needed to support their academic success and attain academic self-sufficiency in College transactions
    • Assists students with career exploration to articulate academic and career goals
    • Facilitates early alert interventions in collaboration with Academic Affairs to support students and helps identify creative solutions to enhance students' overall educational experience; such as study skills, tutoring support, mental health support, and accessing resources within and outside the College
    • Coordinates and facilitates financial literacy and student success workshops
    • Completes all necessary professional development
    • Performs other duties as assigned
    Minimum Requirements
    • Master's degree in psychology, counseling, social work, higher education, student personnel or other discipline deemed relevant by the college and 1 (one) year of related experience in a higher education or similar setting; or Bachelor's degree and three (3) years of related experience
    • MDC Advisor training and Coaching certification must be successfully completed within the first 90 days of employment
    • All degrees must be from a regionally accredited institution
    • Knowledge and understanding of College organization, goals and objectives, policies and procedures and programs
    • Possess strong interpersonal and communication skills in order to work with a wide range of constituents in a diverse community
    • Knowledge and understanding of academic programs, student and family supports, academic advising, career development practices and principles, and financial aid regulations
    • Demonstrated proficiency of Microsoft office software, student information systems, caseload management software and other office productivity software needed to effectively complete job duties
    • General knowledge of admissions and residency
    • Ability to effectively present information in individual and group settings via face-to-face and remote environments
    • Experience in advising in a Higher Education setting
    • Knowledge of federal, state, and college EEO/AA/Diversity laws, guidelines and procedures
    • Ability to understand data and make evidenced based recommendations based on relevant data
    • Ability to foster a cooperative work environment
    • Ability to maintain confidentiality of records and information
    • Ability to travel between campuses, between buildings and to off-campus sites
    • Ability to work a flexible schedule to include evening and weekend assignments
    • Ability to interact in a positive manner in a multi-ethnic and multi-cultural environment with students, faculty and staff
    Additional Requirements

    The final candidate is to successfully complete a background screening and reference check process.

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