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    Student Success Advisor - Miami, FL, United States - Miami Dade College

    Miami Dade College
    Miami Dade College Miami, FL, United States

    3 weeks ago

    Default job background
    Description

    Regular/Temporary:
    Full/

    Part Time:
    Full-Time

    Academic & Career Advisement Reports To
    Exempt - Not Eligible for Overtime Compensation
    Job Summary The Student Success Advisor oversees a student caseload to provide academic guidance and holistic student support. Serves as the student's main point of contact and assists all students in curating a customized academic pathway that meets their academic and career goals
    Provides personalized holistic support by assessing students' strengths and weaknesses in academic, career, and personal development and identifying factors actions to enhance academic progress
    Provides students with tools to overcome academic and personal obstacles; assists students in examining alternate pathways based on changing goals, academic progress or personal situations
    Manages and analyzes caseload data to support student goal attainment, monitor academic progress; Assists students with academic planning and developing balanced schedules; ensures students are adhering to their academic plans
    Leads proactive outreach campaigns focusing on equitable interventions for students; contacts withdrawing students to improve retention and help inform development of retention plans
    Trains students to utilize College technology needed to support their academic success and attain academic self-sufficiency in College transactions
    Assists students with career exploration to articulate academic and career goals
    Facilitates early alert interventions in collaboration with Academic Affairs to support students and helps identify creative solutions to enhance students' overall educational experience; such as study skills, tutoring support, mental health support, and accessing resources within and outside the College
    Coordinates and facilitates financial literacy and student success workshops
    Master's degree in psychology, counseling, social work, higher education, student personnel or other discipline deemed relevant by the college and 1 (one) year of related experience in a higher education or similar setting; or Bachelor's degree and three (3) years of related experience
    MDC Advisor training and Coaching certification must be successfully completed within the first 90 days of employment
    Knowledge and understanding of College organization, goals and objectives, policies and procedures and programs
    Possess strong interpersonal and communication skills in order to work with a wide range of constituents in a diverse community
    Knowledge and understanding of academic programs, student and family supports, academic advising, career development practices and principles, and financial aid regulations
    Demonstrated proficiency of Microsoft office software, student information systems, caseload management software and other office productivity software needed to effectively complete job duties
    Ability to effectively present information in individual and group settings via face-to-face and remote environments
    Experience in advising in a Higher Education setting
    Knowledge of federal, state, and college EEO/AA/Diversity laws, guidelines and procedures
    Ability to understand data and make evidenced based recommendations based on relevant data
    Ability to travel between campuses, between buildings and to off-campus sites
    Ability to work a flexible schedule to include evening and weekend assignments
    Ability to interact in a positive manner in a multi-ethnic and multi-cultural environment with students, faculty and staff
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