Jobs
>
Harrisburg

    Client Support Representative - Harrisburg, United States - Santander US

    Santander US
    Santander US Harrisburg, United States

    1 week ago

    Default job background
    Description
    Client Support Representative - Workout


    Country:
    United States of America


    Summary
    The Workout Client Support Representative provides day-to-day support and service to assigned Workout Officers.

    This position conducts follow up on all paperwork submitted to ensure it is completed accurately and in a timely manner by internal supporting departments.

    High paced environment with quick turnaround and ability to switch gears when needed to prioritize next steps for the day.


    Responsibilities

    • Assists Workout Officers with transaction histories, pull statements, account transfers, payments, requesting payoff letters, QPR's, loan sales, daily overdrafts, etc.
    • Assists with Compliance requested items during exams to gather data / files
    • Handles daily limited customer requests via phone and/or system such as account opening, account closing, fraud, etc.
    • Performs advances, transfers, payoffs and pay downs on loans
    • Meets expectations set for compliance testing related to Workout banking regulations
    • Collaborates with internal operational and portfolio management areas to respond to client needs in a timely manner and take immediate action to address issues as they arise, escalating when appropriate.
    • Participate and sometimes lead projects as needed.
    • Adheres to process standards and documented procedures.
    • Loan Closes, modifications and or extensions
    • Weekly delinquency reporting

    Qualifications

    • Bachelor's Degree or equivalent work experience
    • 3-5 years of customer service or business process experience
    • 0-3 years of experience with Microsoft Office (Outlook, Excel, and Word)
    • Ability to exercise sound judgment and make prudent decisions
    • Ability to identify and resolve exceptions and to interpret data
    • Ability to manage multiple tasks/projects and deadlines simultaneously.
    • Exceptional communication skills (verbal, written, presentation, and interpersonal)
    • Fluid in adapting to and embracing change for themselves and with others
    • Proven customer service/relations skills
    • Ability to work well with all levels of management and internal departments.
    • Well organized, detail oriented and exceptional problem solving and follow-through skills.

    Diversity & EEO Statements
    At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

    Santander is an equal opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.


    Working Conditions
    Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.


    Employer Rights
    This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time.

    This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

    English


    Primary Location: Harrisburg, PA, Harrisburg


    Other Locations: Pennsylvania-Harrisburg,New Jersey-Trenton


    Organization: Santander Bank N.A.

    AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
  • Commonwealth of PA

    Customer Support Representative

    1 week ago

    Commonwealth of PA Dauphin County, PA, United States

    **THE POSITION**: · The Pennsylvania Fish & Boat Commission is seeking an experienced, dependable and highly motivated office support professional to serve with the Division of Licensing and Registration located in Harrisburg, PA. · If you are detail-oriented, reliable and a team ...

  • 2210 Martha Street Associates LLC

    Customer Support Representative

    2 days ago

    2210 Martha Street Associates LLC Harrisburg, United States

    **Job description** · We are working with a national Accounts Receivable Management firm in Harrisburg, PA. We are currently seeking experienced customer service representatives to join our team This is an exciting opportunity to join a growing team, offering training and room fo ...

  • The Shyft Group USA, Inc

    Customer Support Representative

    1 day ago

    The Shyft Group USA, Inc Landisville, United States

    **Customer Support Representative | Utilimaster | Landisville, PA** · Regular Employee | Hourly Non-Exempt · **Who we are**: · At The Shyft Group we are driven to deliver. Proudly the North American leader in specialty vehicles, our **portfolio of last-mile delivery vehicles, wor ...

  • Santander Bank, N. A.

    Client Support Representative

    1 week ago

    Santander Bank, N. A. Harrisburg, United States

    The Workout Client Support Representative provides day-to-day support and service to assigned Workout Officers. This position conducts follow up on all paperwork submitted to ensure it is completed accurately and in a timely manner by internal suppor Client Support, Representativ ...

  • Santander Bank

    Client Support Representative

    1 week ago

    Santander Bank Harrisburg, United States

    Apply Req ID: Req Date posted 04/17/2024 · Client Support Representative - Workout · Country: United States of America · Summary · The Workout Client Support Representative provides day-to-day support and service to assigned Workout Officers. This position conducts follow up on a ...

  • Banco Santander Brazil

    Client Support Representative

    1 week ago

    Banco Santander Brazil Harrisburg, United States

    Client Support Representative - Workout · Country: United States of America · Summary · The Workout Client Support Representative provides day-to-day support and service to assigned Workout Officers. This position conducts follow up on all paperwork submitted to ensure it is comp ...

  • Stoic Management Group

    Customer Support Representative

    1 week ago

    Stoic Management Group Harrisburg, United States

    Our company has an open position for a Customer Support Representative. The Customer Support Representative position will be responsible for expanding our companys marketing initiatives to manage, develop, grow, and maintain both new and existing partnerships and relationships wi ...

  • Santander US

    Client Support Representative

    1 week ago

    Santander US Harrisburg, United States

    Client Support Representative - Workout · Country: United States of America · Summary · The Workout Client Support Representative provides day-to-day support and service to assigned Workout Officers. This position conducts follow up on all paperwork submitted to ensure it is c ...

  • Santander Bank

    Client Support Representative

    2 weeks ago

    Santander Bank Harrisburg, United States

    Client Support Representative - Workout · Country: United States of America · Summary · The Workout Client Support Representative provides day-to-day support and service to assigned Workout Officers. This position conducts follow up on all paperwork submitted to ensure it is c ...

  • Commonwealth of Pennsylvania

    Customer Support Representative

    1 week ago

    Commonwealth of Pennsylvania Harrisburg, United States

    THE POSITION · The Pennsylvania Fish & Boat Commission is seeking an experienced, dependable and highly motivated office support professional to serve with the Division of Licensing and Registration located in Harrisburg, PA. · If you are detail-oriented, reliable and a team pl ...

  • Georgia IT Inc

    Field technical support representative

    4 days ago

    Georgia IT Inc Steelton, United States

    Field technical support representative · Location: Steelton, PA · Duration: Long-term · Rate: DOE · Minimum Requirements: · • Bachelor's Degree in related field or equivalent experience. · • Minimum 4-6 years' experience in a technical field with: · o Active Directory · o ...

  • Probitas Technology, Inc.

    Research and Support Call Center Representative

    1 week ago

    Probitas Technology, Inc. Harrisburg, United States

    Job Description · Job DescriptionIMPORTANT DETAILS · Work hours: 8:30 AM – 5:00 PM EST, Monday – Friday. · Pay Rate $17.50/hour · Hybrid schedule; will have to travel to the Harrisburg office one week out of the month due to contractual obligations. Will have to conduct walk-in a ...

  • Cleveland Brothers Equipment

    Construction Equipment Product Support Sales Representative

    3 days ago

    Cleveland Brothers Equipment Harrisburg, United States

    Harrisburg · Harrisburg, PA, USA · Base + Commission · Full Time · *Full Benefits* · Represent Dealer Parts and Service Departments in a sales capacity for the assigned territories, York, Dauphin, Cumberland and Adams to promote and sell parts products, Dealer services, and ...

  • Harrisburg Consumer Services

    Verizon Customer Service Representative

    1 week ago

    Harrisburg Consumer Services Harrisburg, United States

    At **Harrisburg Consumer Services**, We have an exceptional collaborative, dynamic, fast-paced environment that offers a wide range of learning and career opportunities. With a new vacancy for a Verizon Customer Service Representative role, We look for people with can-do positive ...

  • Penn National Insurance

    Customer Service Representative

    1 day ago

    Penn National Insurance Harrisburg, United States

    This is an amazing opportunity to join Penn National Insurance's world-class Customer Care team as a remote Customer Service Representative · The Customer Service Representative works within a fast-paced inbound call center and provides customer service via telephone, written, or ...

  • UPMC

    Veteran Care Representative

    1 week ago

    UPMC Harrisburg, United States

    ***Veteran Care Representative** · *** · **Job ID**: · **Status**: Full-Time · **Regular/Temporary**: Regular · **Shift**: Day Job · **Facility**: UPMC Pinnacle · **Department**: Veteran SVC · **Location**: 409 South Second Street, Harrisburg, PA · **Union Position**: No · **Sal ...

  • Ferring Pharmaceuticals, Inc.

    Floater Sales Representative, Orthopaedics

    1 day ago

    Ferring Pharmaceuticals, Inc. Harrisburg, United States

    Job Description: · - As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables ...

  • Pearson

    Director Curriculum Development

    1 week ago

    Pearson Harrisburg, United States

    **Company description**: · We are the world's learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at ...

  • County Commissioners Association of Pennsylvania

    Claims Representative 2

    16 hours ago

    County Commissioners Association of Pennsylvania Harrisburg, United States

    **Claims Representative 2 - PCoRP** · The Claims Representative 2 is a senior level claims staff member, with experience in handling complex general liability, public officials liability, law enforcement liability, auto liability and property claims for members of CCAP's Pennsylv ...

  • D&H

    Credit Services Representative

    16 hours ago

    D&H Harrisburg, United States

    **Credit Services Representative** · **This is a remote/hybrid role that can be based in either Harrisburg, PA or Tampa, FL.** · Join a 100+ Year old and growing electronics and technology company based in Harrisburg, PA that offers an employee stock ownership plan, competitive p ...