Credit Services Representative - Harrisburg, United States - D&H

D&H

Verified Company

Harrisburg, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Credit Services Representative

This is a remote/hybrid role that can be based in either Harrisburg, PA or Tampa, FL.

Join a 100+ Year old and growing electronics and technology company based in Harrisburg, PA that offers an employee stock ownership plan, competitive pay, an excellent benefits package and paid time off to volunteer in the community.

We are empowered by our employee coowners who provide the industry's best service and we promote a collaborative culture.
We feel strongly about giving back to the community and promoting sustainable, ecofriendly business practices.
We offer an Employee Stock Ownership Plan, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement and Tuition Assistance.
As a D&H Co-Owner you receive numerous discounts on services.

We are looking for a
Credit Services Representative to support our
Credit Department.

Summary:

Responsible for the credit/collection maintenance of a prescribed territory of customer receivables. Required to maintain said territory within prescribed goals and with a high degree of efficiency and professionalism.

Responsible for the collection of invoices, the resolution of customer issues, and the approval of orders all within the bounds of D&H Credit policy and individual goals and parameters, through the contact and interaction with other company departments and customers.

Responsibilities:

Maintain assigned portfolio of customer accounts within parameters of company policy related to open balance, aging, order approval and issue resolution.
Order review and approval within company policy and in a timely manner.
Collection of past due invoices within company parameters.
Resolve all nonresearch related issues for customers.
Determine root cause of issues to prevent recurrence and assist in customer strategies to reduce issues ongoing.
Ability to work with large volumes of data and with a high degree of accuracy and attention to detail.
Strong analytical and collection skills.
Excellent organization and problem solving skills.
Must be able to communicate to coworkers and customers in a professional and positive manner.

Requirements:

High school or Associates Degree with emphasis on business or accounting or commensurate experience required. Four year degree in business preferred.
Proficiency in Microsoft Office products (Excel, Word, Outlook, Internet Explorer).

Why Should You Apply?