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    Client Delivery Consultant - Dallas, United States - BuzzClan LLC

    BuzzClan LLC
    BuzzClan LLC Dallas, United States

    3 weeks ago

    BuzzClan LLC background
    Description
    BuzzClan is an elite business consulting firm collaborating to provide software, advisory & implementation services. BuzzClan is a certified partner for most of the tier 1 cloud, hardware & software providers. Being a vertically integrated solutions company, BuzzClan is known for their capability in the IT Services space.

    Job Title :Client Delivery Consultant - Healthcare

    Job Tenure: Full Time

    Job Location: Dallas Texas

    In this role, you'll serve as a liaison between business operations and technology solutions, focusing on Client Operations. You'll collaborate with internal teams and external clients, translating client needs into actionable solutions.

    Responsibilities:

    • Cultivate and manage strong relationships with clients, Business Ops, and Account Management teams.
    • Guide clients through the implementation process, addressing risks, troubleshooting issues, and ensuring successful outcomes.
    • Develop implementation plans and communicate progress to stakeholders.
    • Define functional requirements for system enhancements and data processes.
    • Facilitate requirements gathering sessions and Agile ceremonies.
    • Manage request queues, prioritize tasks, and liaise with stakeholders.
    • Conduct quantitative analysis using SQL.
    • Support IT governance and audit processes.
    • Maintain documentation of solutions, requirements, and processes.
    • Drive technical leadership and contribute to superior client solutions.
    • Oversee change management and release processes.
    • Undertake special projects as assigned.

    Requirements:

    • Bachelor's degree in IT preferred, or equivalent experience.
    • 5+ years of experience in a similar role.
    • Proficient in agile scrum methodologies and Jira.
    • Strong technical skills in requirements gathering and technical documentation.
    • SQL proficiency for writing queries.
    • Experience in the Healthcare Industry.
    • Excellent communication and presentation skills.
    • Strong organizational skills with attention to detail.
    • Ability to manage customer relationships at all levels.
    • Self-motivated with the ability to meet deadlines.
    • Desire for continuous learning and career growth.
    • Ability to maintain confidentiality.
    • Excellent interpersonal skills.
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